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Everything posted by nukecad

  1. Storage Sense will run a clean occasionally in the background if you have it turned on. I'm not sure though if the download folder is cleaned in 1803, I know that it is with 1809. You could try a 'Free up space now' and see if it includes the download folder. I now make sure to move anything I want to keep out of the Downloads folder, just in case Windows decides to clean it. PS. The fact that 3 different machines seem to be affected is interesting. I would possibly suspect a Windows update in that case, although I've not heard of the latest updates deleting files there was one last year that did if you had some folder redirects set.(If I remember it was the update to 1809).
  2. Defrag shouldn't affect any of that. It just moves things about. I'm wondering if the download folder is a clue here? Is this Windows 10? The fairly new Storage Sense feature in Win10 now cleans the contents of the download folder unless you tell it not to. It shouldn't run by default, but it's something to look at if you have Win10.
  3. If Timeline is set to syncronise then the data is saved on Microsofts' cloud servers, and no third party cleaner will be able to touch or clean it there. You can clear it locally, but sync will just put it back again. To clear it from the cloud servers you have to clear it within Timeline itself.
  4. I'm only guessing but it looks like something in the settings/options got screwed up. Uninstalling will have junked those settings (including any INI) and so you started from scratch with a new install. You should check the settings, what is ticked to clean etc. The new install will have reset everything to defaults again. In particular if you had any 'Cookies to keep', exclusions, or includes; these will need setting up again in the fresh install. And no, there is no ratings system here, and threads are usually left open even when the issue has been solved; someone else may want to add something later.
  5. Have you checked in Options > Advanced that 'Close programme after cleaning' is not ticked?
  6. It's already there, but semi-hidden behind a right click for safety. As Augeas says right cick the section heading, (or you can even right click the whole 'Windows' tab or 'Applications' tab), to get a check/uncheck all option. I don't particularly like 'select all' buttons - it's a lazy way to make mistakes in a hurry. Much better to think about each item and whether is should be checked or not. Act in haste, repent at leisure.
  7. That's correct, Office 2010 covers all version of Office from 2010 to 2015. The Office file/storage format changed with 2016, and so Office 2016 covers all versions since then.
  8. I see it as part of an attempt by the big players Microsoft, Google, et-al. to prevent (certain) 3rd party programmes from working properly. Leaving Edge 'suspended' rather than closing it means that 3rd party cleaners won't be able to clean it automatically. (I suspect Chrome will be next on the suspension rather than full closing). Of course if you have CC set to clean the browser on closing then it won't clean it on merely 'suspending'. Think of 'suspending' as being similar to minimising to the taskbar, but not showing an icon on the taskbar, you wouldn't want everything in the browser cleaning when you just minimised it. With a full run of the cleaner they could give a warning that the suspended browser needs to be closed. CCleaner already does this with running browsers - unless you have told it to 'Hide warning messages' or used 'Do not show this message again' in which case it will just Skip the cleaning without notification. It's not just cleaners, it's already being talked about that coming changes to Chrome will prevent most Ad-Blockers from working properly. (And Firefox is expected to follow suit, no doubt Edge will also). Wonder what they'll try to cripple next? I have a Firefox add-on that cleans cookies 'on the fly' - as you exit each webpage it cleans that pages' cookies, I can't see them liking that either.
  9. They have changed the name from 'Monitoring' to 'Smart Cleaning' a version or two ago. ('Monitoring' was thought to have negative connotations, but old articles on the web will still use that old name). Under Smart Cleaning untick 'Tell me when there are junk files to clean', or turn off the automatic browser cleaning altogether.
  10. They are just flagging up the bundled offer (Avast AV) in the standard installer - which is pre-ticked. Some AV's flag these bundles, especially if they are pre-ticked. But as you can see from the VT list most (68 of 71) don't, because they are not malware just potentially unwanted. You can use the standard installer being careful to untick the pre-ticked offer. Or use the 'Slim' installer which does not contain the offer, you can find it here: https://www.piriform.com/ccleaner/builds
  11. I had no problem downloading that .reg file and opening it with notepad. It contains just 3 registry keys. [HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store] "C:\\Windows\\System32\\igfxTray.exe"=hex:53,41,43,50,01,00,00,00,00,00,00,\ 00,07,00,00,00,28,00,00,00,e8,ab,05,00,1f,43,06,00,01,00,00,00,00,00,00,00,\ 00,00,00,0a,73,22,00,00,67,07,7c,ba,c5,4c,d4,01,00,00,00,00,00,00,00,00,02,\ 00,00,00,28,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\ 00,00,00,00,00,00,8f,6b,a7,00,00,00,00,00,03,00,00,00,03,00,00,00 [HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store] "C:\\Windows\\System32\\igfxHK.exe"=hex:53,41,43,50,01,00,00,00,00,00,00,00,\ 07,00,00,00,28,00,00,00,e8,c1,03,00,80,7b,04,00,01,00,00,00,00,00,00,00,00,\ 00,00,0a,73,22,00,00,67,07,7c,ba,c5,4c,d4,01,00,00,00,00,00,00,00,00,02,00,\ 00,00,28,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\ 00,00,00,00,00,0c,6c,a7,00,00,00,00,00,03,00,00,00,03,00,00,00 [HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Compatibility Assistant\Store] "C:\\Windows\\System32\\igfxEM.exe"=hex:53,41,43,50,01,00,00,00,00,00,00,00,\ 07,00,00,00,28,00,00,00,e8,11,08,00,cb,8b,08,00,01,00,00,00,00,00,00,00,00,\ 00,00,0a,73,22,00,00,67,07,7c,ba,c5,4c,d4,01,00,00,00,00,00,00,00,00,02,00,\ 00,00,28,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\ 00,00,00,00,00,a8,6c,a7,00,00,00,00,00,03,00,00,00,03,00,00,00 The key is related to the executed programmes list. The 3 entries are all related to Intel graphics. igfxtray.exe is a 'Graphics Accelerator Helper Module' for Intel and nVidia graphics cards. igfxHK.exe controls video-related hot keys as part of Intel's Common User Interface. igfxEM.exe is the executable of Intel's Common User Interface. They should be OK to ignore/exclude. But as Andavari said you are better off (safer) not using the reg cleaner at all with Windows 10 (unless you have a particular problem). It will not speed up your machine or save space, and has been know to cause problems and even brick machines altogether.
  12. You can still see the recent files in Excel so the list is still there. On the 'Windows' tab in CCleaner look under 'Windows Explorer' and untick 'Taskbar Jump Lists'. That's the setting that removes those 'recent' lists from the taskbar icons if it is ticked.
  13. Hmm, I can't realy comment on that. Like I say I only enable that advanced administrator account for special tasks and then disable it again. It may well be intended behaviour (by Microsoft) if the MS Admin account is enabled? If you disable that special admin account and then CC will run in the other accounts that would support that it's intended to be that way.
  14. It is not a bug in CCleaner. Certain programmes/applications will not run in the built in Administrator account, (including CCleaner). That is not a bug - it is by design for safety, Microsofts design to protect your Windows installation. You should not be using that special Administrator account in general use. It is an elevated Administrator account that is used for troubleshooting and 'special' admin tasks. (It has elevated privileges, and some checks like the UAC are disabled when running it) Because it has greater privleges and less checks then it can be a security risk to run it as a general use account, particularly if you are accessing the internet. Enable it, do the advanced troubleshooting, disable it. https://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-windows-vista/ If you know what you are doing then you can change certain registry settings to let those 'blocked' apps run. Remember that by doing this you are overriding Microsoft design and safety protocols, so are at greater risk of breaking your machine. I won't give details of how to do that, if you can't find them yourself then you shouldn't be doing it.
  15. Fine that woud seem to rule out the syncing being your problem here. (But it's always something to bear in mind. When you put something in 'the cloud', on someone elses servers, you don't always have full control of it). That's the question, and it could only be answered by the developers. Obviously they may not want to give away just what it is set to find and clean or how it finds it, businesses don't tell their rival what they are doing. You could do an analyse with CC and look at the filelist of what it finds for Chrome to get a clue. But of course that would not tell you what it is not finding/cleaning. It looks like you have already dug deeper and done your own investigation of where this data is being saved, and found it. But it's not going to be easy to strip out unwanted data from that file and leave the rest. And if you did write a routine to do that then who's to say that Chrome won't change things again next month? It's one of the problems for third party apps that work with browser (or system) data. The current browsers (and even Windows itself) frequently (monthly updates) change how they work and what they store and where, the third party app developers then have to find out just what they have changed and react to it - if they even can. (By which time it may have changed again). It's one of the reasons that CC has simply dropped cleaning of certain things in the last year, eg. CC no longer cleans Windows Update Files. With the likes of Google and Microsoft it may be a deliberate attempt to make third party apps unusable, Google have well reported plans to cripple adblockers soon. (And Firefox are set to follow). https://www.ghacks.net/2019/01/22/chrome-extension-manifest-v3-could-end-ublock-origin-for-chrome/ PS. If sync is on and you clear browsing data from within the browser then it will be cleared from the sync server as well. But a 3rd part cleaner can never touch the server, only the browser.
  16. Avast have now issued a HotFix for both Avast and AVG products. (They have just temporarily disabled https scanning by default in those AV's for Firefox browser, so more of a work round than a fix). https://bugzilla.mozilla.org/show_bug.cgi?id=1523701#c20
  17. I believe that you may have touched on your problem yourself; the sync setting. CCleaner can only clear what is on your machine. CCleaner does clean Chrome history, see the screenshot in this post: However: When you have syncing enabled your settings, history, etc. will also get saved on Google's servers so that it can be synced. That's why 'Keep local data only...' pauses the syncing (ie. stops saving it on the Google server).. If you use syncing then when CCleaner, (or anything else including yourself), removes this synced data from your computer the syncing just puts it straight back again. You can delete it as many times as you like locally but the sync will keep putting it back until it is removed from the sync server. Obviously CCleaner does not have access to Google's sync servers to remove it, so that has to be done within Chrome if you are syncing.
  18. The 'Right of Erasure' (Right to be Forgotten) under GDPR covers data held about you. It is a much missunderstood right. Don't get me wrong here, I have had heated discussions in the past (with Ben and Stephen) about Piriforms data collection and GDPR. However: The 'Right of Erasure' is not an absolute right to have anything/everything removed just because you want someone to. Oraganisations do not have to remove data just because you ask them to. https://ico.org.uk/your-data-matters/your-right-to-get-your-data-deleted/ In particular it does not cover forum posts. because - 1. You have made those posts of your own free will, you have made them in the 'Public Domain' - they have not been 'collected' by the organisation. 2. Posts you make on a public forum are not 'personal data'. (Unless you put personal data in there, which you can ask to be removed). 3. On a more practical note - Anything posted will already have been collected, and archived, by the likes of Google, Bing, Yahoo, etc. That's how search engines work.(Good luck getting all of those removed). The email address you used for your forum account is Personal Data, and you can ask for it to be removed under GDPR. The organisation would then have to consider removing it and reply to your request, it doesn't have to remove it though. Much simpler to 'Change Password' to something junk. The forum admin could remove user accounts and content on request, but they don't have to. Most won't as it can leave 'holes' in the forum. Basically - If you don't want something to be seen then don't put it in public in the firstplace.
  19. For installing the main CCleaner programme try using the 'Slim' build installer. (or the 'Portable' build which does not need an install). Download it and then double click on the downloaded .exe file to install. (Or double click the .zip to unpack the portable version). You can find them here: https://www.piriform.com/ccleaner/builds Many/most regulars use the installers from there rather than using the Update Button in CCleaner itself. CCEnhancer is not an official Piriform product, as such we cannot discuss it on these forums..... sorry. If you want to add to CCleaner then try winapp2, which is supported here. More info about winapp2 can be found on github, see the link in the above.
  20. Cheers, That shows that Edge is still shutting down (running) in the background for some minutes after you close it. CC cannot clean things that are still running. We can explain this to others who complain about cleaning Edge. And it might also explain why IE hangs when cleaning History? Edge and IE do share some things.
  21. I have to admit I've not seen this Quick Clean yet (apart from screenshots here). TBH I for one don't want to see it on my computer.
  22. Probably the Avast offer. Don't do a restart. Don't (left) click on any new Avast icon on your desktop. If you have got a new icon then RIGHT click on it and look in the Properties where that icon is pointing to, go to there in file explorer and delete the files. If that advice is too late, or once you've done that, look on here for 'unwanted Avast install.' Sorry can't link from this phone.
  23. Just for info. there are also reports of the latest Norton 360 update causing various problems with Malwarebytes too.
  24. It might be the new Piriform sarcasm filter? Or maybe shows that a 'stock' answer is easier than actually reading/understanding just what has been posted and why?
  25. I'm on Win 10 1809 (En), and CCleaner 5.51.6939 (64-bit) If I right click > Analyse 'Windows Event Logs' in CCleaner nothing is found to clean. I suspect that it's because the logs are still open while Windows is running. CCleaner cannot delete files that are open. (There again it may just be that 1809 does not allow their clearing except through Event Viewer) Maybe using the 'Run CCleaner when the computer starts' option would clear the existing event logs, but I'm not sure? (I'm thinking of the 'Boot Time Defrag' with Defraggler that defrags Windows system files before Windows is loaded into memory). The cleaning of 'Windows Event Logs' is not mentioned in the documentation. https://www.ccleaner.com/docs/ccleaner/ccleaner-rules/windows-tab/advanced-windows-files
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