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nukecad

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Everything posted by nukecad

  1. With a 2TB extranal drive it can take hours. A scan with the Wizard will take a long time, a Deep Scan will take even longer. https://support.piriform.com/hc/en-us/articles/204044074-Using-Deep-Scan-for-those-hard-to-find-files Recuva has to scan the whole drive, so the bigger the drive the longer it's going to take. Plus with an external drive the connection, presumably USB, will not be a fast as with an internal drive connected directly to the board. PS. It's not unusual for the status bar in any programme to go in fits and starts, so they can look like they are stuck and then suddenl jump up a long way.
  2. You shouldn't see any difference as Windows has a maximum space already allocated for Restore Points, and if that's full then when creating a new one removes the oldest. The 120GB reported by the poster seems way too much to be a Restore Point, Windows normally allocates about 10GB for all RPs.
  3. Having a look around the web disappearing taskbar and system tray icons does appear to be a know issue with Windows 11, it's been there since it was first released (and before). It seems particularly prevelant with dual monitor set ups, but affects single monitors as well. Apparently the March 2022 updates to Win 11 started it happening for many who hadn't seen it before then, maybe next weeks patch Tuesday may do something about it? There are a few sites giving suggestions of what you can try, here's just one, but it looks like you may have to wait for Microsoft to fix it. https://www.droidwin.com/fix-taskbar-icons-missing-in-windows-11/
  4. The icon in the notification area is put there by Windows if you have either Smart Cleaning or Automatically update CCleaner turned on. Because they run as background processes Windows gives the running process an icon in the system tray (notification area). Win11 changed how things are displayed on the taskbar/system tray so I'd suspect that this is Windows 11 removing or hiding the icon, see if this helps: https://www.ghacks.net/2021/11/28/how-to-display-all-system-tray-icons-in-windows-11/
  5. That seems odd as most people we get here ask how to stop that from happening. The easiest way to do what you ask is to enable either: Automatic updating of CCleaner, Options>Updates>Keep CCleaner updated automatically. Or enable smart Cleaning: Options>Smart cleaning. Either one of those will start CCleaner in the background and Windows will automatically put a CCleaner icon in your system tray (near the clock) You could also 'Pin' the CCleaner icon to your taskbar if that is what you are meaning. That doesn't start CCleaner in the background but it does make it easier to launch. If your are meaning something else then please explain more just what you are wanting to do?
  6. As said above it has already been brought to their attention. How high a priority it is will be a question for their manager to decide. But as it's only ocassionally causing that 'error writing file', which is easily cured by trying again, then it"s more of an annoyance than a big problem and I don't suppose it will be high up the job list.
  7. Well a restore point was further than I was going to try - but it does point up that it's CFA that has changed and not anything that CCleaner is doing. As for the question as to whether you should have CFA/Windows Ransomware Protection on or off - it is off by default, you have to turn it on yourself. That says to me that Microsoft know it can frequently be wrong; otherwise it would be on by default. Think about it logically, ransomware sounds scary and makes headlimes - but it is targeted at big business not home users. Companies have the money to pay so they are the target. If you have a backup of your files then you are not bothered about ransomware encrypting them, you simply clear the ransomwate and restore the backup. But big companies do many transactions in a short space of time and physically their backup systems can"t keep up.
  8. To add to the above: This blocking behaviour by Controlled Folder Access is reproducable with every version of CCleaner that I have tried, right back to the 'Sunset' v5.64 for XP/Vista. So it would definitely appear to be something in the Controlled Folder Access that has changed, and not something in CCleaner.
  9. To add to the above: This blocking behaviour by Controlled Folder Access is reproducable with every version of CCleaner that I have tried, right back to the 'Sunset' v5.64 for XP/Vista. So it would definitely appear to be something in the Controlled Folder Access that has changed, and not something in CCleaner.
  10. I can replicate this 'blocking' issue and I've been doing some testing. (It doesn't actually stop CCleaner from running). Having Skip UAC on or off makes no difference to the CFA blocking. (Neither does enabling/disabling the Performance Optimizer trial which was another thought that I had). You can be sure that if I can track down just why CFA is doing this I'll let people know.
  11. Just to note that I can now replicate this here, and am doing a bit of testing to see if I can find exactly what is causing it. CCleaner still runs fine for me despite the CFA warning, and TBH I'm not particulary worried about it just a bit puzzled as to why CFA is doing this.
  12. It's unclear just what is causing some users to get this, or similar, notifications but Controlled Folder Access says/thinks that it is CCleaner64.exe As only seems to have started recently (although there may be some older related reports) then it has to be suspected that something had changed with either Windows Defender/Controlled Folder Access or with CCleaner itself. One question that has been raised as a possible cause - Do you have "Skip User Account Control warning" enabled in CCleaners Advanced settings? (If so then you could try turning it off to see if that stops the notifications). It is very unlikely to be malware masquerading as CCleaner. (But of course some malwares do pretend to be genuine apps). You should run regular scans with Defender or whichever AntiVirus you use anyway, I scan at least weekly with both Defender and Malwarebytes free version. If you are concerned then I'd suggest temporarily uninstalling CCleaner, and seeing if the notifications stop. If you still get the notification without CCleaner even being on the machine then it can't be CCleaner triggering it.
  13. There does appear to be something going on with Controlled Folder Access for a very small number of users. We now have 3 recent reports of similar notifications from CFA, which isn't a lot when you consider the number of CCleaner users that there are around the world but it is still puzzling. I'll flag it to the staff to see if they can find why this may be happening for just a few users. As it's only happening for a few users then it may be machine or Windows version/settings specific. Could you say what make of machine you have and what Windows version/build you are running?
  14. There does appear to be something going on with Controlled Folder Access for a very small number of users. We now have 3 recent reports of similar notifications from CFA, which isn't a lot when you consider the number of CCleaner users that there are around the world but it is still puzzling. I'll flag it to the staff to see if they can find why this may be happening for just a few users. As it's only happening for a few users then it may be machine or Windows version/settings specific. Could you say what make of machine you have and what Windows version/build you are running?
  15. Controlled Folder Access is not about 'memory' or system files. It is about protecting your own files from ransomware. It is found in Windows Security, Virus and Threat protection, Ransomware protection. It provides an additional layer of protection when programs try to make changes to files in your personal data folders, like your Documents, Pictures, and Desktop folders. The only thing that I am aware of that CCleaner would put in any of those folders is a registry backup if you tell the Registry Cleaner to make one. Obviously that would not be happening if you didn't have CCleaner open and run the registry cleaner. Why CFA is being triggered at startup by CCleaner (or what it thinks is CCleaner) I have no idea, but CFA does get things wrong and can be overzealous. (Microsoft admit so themselves). I think that the first thing I would do is a Restart (not a shutdown) of your computer and see if that stops the notifications. Sometimes things Windows can get 'stuck' and carried across Shutdown/Boot - A Restart can clear these. If that still doesn't work then I'd uninstall CCleaner, Restart, and reinstall CCleaner. And as a precaution you may want to run a virus/malware scan on your computer just to make sure that it isn't something else pretending to be CCleaner, although that's unlikely some malwares do like to pretend that they are well known apps. For info what is your Windows version/build? I assume that your CCleaner is installed at the Standard Location- "C:\Program Files\CCleaner\....".
  16. Try this: https://support.piriform.com/hc/en-us/articles/204210674-Why-is-Chrome-cleaning-being-skipped-#why-is-chrome-cleaning-being-skipped--0-0
  17. See the third section of this about Controlled Folder Access:
  18. Also - Don't forget to cancel any recurring payment you may have set up in Paypal as well, or Paypal will still take it even though you have cancelled it with CCleaner.
  19. As you have found the preview/trial of the new Perfomance Optimizer does not currently work properly. It's one reason for doing a preview rather than a full release, to catch any 'late' bugs. They have identified one problem and will fix it for May's update to CCleaner. However yours is slightly different to what we have so far seen, what we have seen is that it runs but just gives a blank screen instead of any results. What you are seeing may be because you have Windows 11, but when you installed/updated CCleaner did you do it as an Admin or as a standard user? I also note that you are using different languages for the admin/non-admin users, I'm not sure if that could be relevant or not. I'll pass this on to the staff, but all we can do is wait for the next update to CCleaner.
  20. I doubt Win 10 will be going out of use for another 10 years or more. Yes it is slated to become EOL in October 2025, but Win 7 and even XP are EOL and many still use them. Because of the hardware requirements for Win 11, I suspect that Win 10 will be in use for even longer. PS. I've got a Windows 98SE machine that I still use for CAD work, building/extension plans for friends mainly. It's also useful to use it's printer now and again. Amazingly the 20 year old Adobe on it can still open modern PDFs to print them. It doesn't go near the internet of course, it won't even connect since I pulled the dial up modem card.
  21. We often see cases where the wrong name or key is being tried, usually it's just a typing mistake, or mistaking a letter with a number in the key. (1 & I, 5 & S, etc.) We have even seen some where the customer had spelled their own name wrongly when purchasing, so has to then spell it wrongly again to register the key. You have to use the name exactly as it was given when registering. Your Purchase confirmation email (not the invoices) should contain the registered name and key so you can copy/paste them from there into the registration boxes in the app(s). Here is the support page about registering, which gives advice on common errors: https://support.piriform.com/hc/en-us/articles/204043844-How-to-register-and-activate-CCleaner-Professional#do-i-need-to-register-my-ccleaner-professional--0-1 Note that with a Pro Plus bundle you have to register each product/app that you want to use within the product/app itself, using the same name/key each time.
  22. CCleaner do run such offers now and again. (I assume CCleaner offered it and not some other website?) Apparently there was an error in the offer and the offer should have said 90 days. (It's now been corrected). If you have cancelled any subscription in the way linked here then Cleverbridge/CCleaner will not take any more. https://support.piriform.com/hc/en-us/articles/360020674812-How-do-I-manage-my-CCleaner-subscription-#how-to-cancel-your-subscription--0-3 However - If you paid using PayPal then I would also check that PayPal have not set up a subscription to themselves; and if they have then cancel that as well. We have seen it happen recently where people have cancelled a subscription with Cleverbridge/CCleaner, but PayPal has still taken it.
  23. Good to hear that a reinstall corrected things for you. From the odd text in that screenshot it does look as if the previous install may have been faulty. C'est bon d'entendre qu'une réinstallation a corrigé les choses pour vous. D'après le texte étrange de cette capture d'écran, il semble que l'installation précédente ait été défectueuse.
  24. Defraggler shouldn't have created any temporary files that the built in Windows Disk Cleanup (cleanmgr.exe) would then remove. It is possible to get temporary files left behind if your computer crashed or was turned off during the defag. But if that happens then you usually have to remove them manually yourself, Disk Cleanup doesn't know what they are to remove them.. Oh well, as long as Disk Cleanup removed whatever was taking the 120GB then you are good.
  25. You may need to pin its icon to the toolbar, see this:
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