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nukecad

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Everything posted by nukecad

  1. Trend Micro has been problematic with blocking CCleaner like this in the past. CCleaner would either not launch at all, or would run once following an install and then not again. You need to make sure that you have the latest version of TM - and you need to check the website not just from within your TM itself. We have found in the past that TM will often say it's up to date when in fact there is a newer version on the website. (For example TM 2019 would say it was up to date, but the latest was in fact TM 2020). However I note that you have TM Apex One which is for endpoints - combined with the fact that you also have a Windows Educational version (and an old one at that) I'm guessing that the AV is being provided/managed by an educational establishment? That being the case you probably can't change/update it yourself, and will have to contact whoever is providing it.
  2. CCleaner is not an Antivirus/Antimalware app - it's a junk file cleaner with a few extra tools. Kamo disguises your 'fingerprint' on the web - it isn't an AV/AM as such either. With Windows 7 you will need to install another AV/AM if you want to be protected. (Win 8, 10, & 11 have Widows Defender built in as standard). Which one you choose is up to you, there are many out there to pick from. Is there a particular reason why you "had to" uninstall Avast? PS. You'll know that Win 7 is now end-of-life, have you considered upgrading to Windows 10? You can still upgrade Win 7 to Win 10 for free, it's pretty easy and I've done it for a few people recently since 7 became EOL: https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/
  3. That's odd then unless the Developer Edition somehow stores bookmarks differently to the standard edition, and I can't see why it would do that. As far as I am aware the new 'Bookmarks Backup' cleaning section in CCleaner simply clears out the sub-directory %Userprofile%\AppData\Roaming\Mozilla\Firefox\Profiles\{profile-ID}\bookmarkbackups\ It doesn't remove the current bookmarks from %Userprofile%\AppData\Roaming\Mozilla\Firefox\Profiles\{profile-ID}\places.sqlite DB file. As you can imagine if CCleaner was removing everyone's bookmarks from Firefox then there would be a lot of shouting about it on here - me at the front. I know that we have users who use ESR and Nightly, and they're not shouting either. So it's odd that this seems to be happening to you, a few questions that might help figure out why: Is this happening everytime that you run CCleaner, or is it intermittent? Do you have any 'Includes' set? Are you using any add-on for CCleaner, such as winapp2.ini? Are CCleaner and Firefox installed at the standard locations on C:\ ? Are you using any other cleaning app? Other thoughts: I'm aware that Developer sets up a different user profile, so that you can have both Standard and Developer installed at the same time, but I don't think doing that would make any difference.There would just be 2 Firefox profiles to clean. I'm not sure just how the Firefox Developer version works, but is there possibly an option in Developer itself that will clear bookmarks on closing? I can see such an option being useful when doing certain development work. So what happens if you close and reopen Firefox Developer without running CCleaner?
  4. CCleaner has never touched my Firefox bookmarks. However I do note that you say you are using a Firefox beta version - Developer Edition v102. https://developer.mozilla.org/en-US/docs/Mozilla/Firefox/Releases/102#other Being a beta version it may still contain bugs, or may contain changes that CCleaner has not been updated for yet - Firefox v102 is not due for full release until 28th June. Was the first time this happened after you had updated to the Firefox v102 beta? Has something been changed between v101 and v102 about how/where Firefox stores it's bookmarks? Current bookmarks are normally in 'places.sqlite' which ccleaner doesn't touch, but if Mozilla have changed that in Firefox v102 then they may have put them somewhere that CCleaner does normally clean. They did something similar with cookies a few months ago when they switched to 'cookie-jars'.
  5. As said if it's just the registry enties that are left behind they are not a problem, but I too would have thought the reg cleaner would have picked up any truly 'orphaned' entries. So It's probably seeing them as still being used/referred to by 'something'. Have you checked if the scenery etc. files they refer to are still there? Or possibly the folders that they were in, some uninstallers do leave files or empty folders behind, espicially things like addons or extras to the basic app. (That's one reason why I use Revo to uninstall things these days, it can clear up stuff like that, as well as left over reg entries). It's also possible that somewhere in Windows there is something like a file association set up which still refers internally to the reg entry(ies). ie. You can get 'circular' reg entries like that where one is referred to by the other, so CCleaner would see them as still being used by 'something'. Those are much harder to track down.
  6. How did you set up the search filters? ie. did you set up a seperate filter for each folder/subfolder with 'Include files only' (and then tick them all to serach), or did you set up just one for the parent directory with 'include files and subfolders'? Of course you could always manually select the ones that you want to remove rather than using the dropdown, but lets see if we can work out why it's not doing what you expect.
  7. How did your "remove" the flight sim? Did you use the filght sim's own uninstaller? CCleaner checks for known locations, and certain filetypes within those locations that can be safely removed. It has no way of knowing where or what your filight sim's files and file locations are/were so won't touch them. The flight sim's own uninstaller should know where/what they are and remove them when run. If you didn't use the flight sim's own uninstaller then reinstalling it and unistalling using that should remove the 'extras'. A programme such as Revo Uninstaller is also a good tool for uninstalling things and removing any leftovers following that uninstall. PS. Leftover registry entries are not a problem. They don't do anything, they don't take up any noticable space, they can be simply ignored.
  8. Do you already have any AOMEI software on your computer? Maybe you have cloned a drive at some time? From your screenshot it looks as if Health Check may be finding something "AOEMI" related to update, and as part of that update AOEMI are offering you this partitioning software. Avez-vous déjà un logiciel AOMEI sur votre ordinateur ? Peut-être avez-vous cloné un lecteur à un moment donné ? D'après votre capture d'écran, il semble que Health Check puisse trouver quelque chose "AOEMI" lié à la mise à jour, et dans le cadre de cette mise à jour AOEMI vous propose ce logiciel de partitionnement.
  9. Can you give more details, and maybe a screenshot, of just what you are seeing?
  10. Depending on your settings, Firefox background updating will run on a schedule (so even if FFx is not open) and will download the files required to update Firefox. Those files then run and update Firefox the next time that you launch it. A similar thing happens if FFx is open, the automatic update setting will download the files in the background but won't install the update until next time you close-reopen FFx. If you do manual updates instead then when you manually update it downloads the files and asks if you want to restart Firefox there and then. As part of the downloading of the update files some temporary files are also created (in the cache I think?) and it is those temporary files that CCleaner then finds to clean. Which is what steve1209 says he was seeing, - CCleaner finding and cleaning temporary files created by scheduled background downloads of Firefox updates.
  11. If it's less than 90 days until the old one expires, and you used the same email address when buying them, then when you register the new one it should automatically add the remaining time to the new licence. That automatic merging happens twice a day, so it may take a day for it to show up in your CCleaner. If it's more than 90 days, or if you used a different email, (or if they don't automatically merge for some other reason) then you can contact support by email at support@ccleaner.com and ask them for a 'licence merge'. They do it quite a lot for people who purchase a new licence early to take advantage of a discount.
  12. There have been a few issues with the new directory structure, which have affected the Portable build in particular. They are working on sorting it out for the portable, but in the meantime you may have noticed that CCleaner v6.00 does not have a portable build. Hopefully the portable will be back, with the directory issues fixed, for v6.01.
  13. If you have a subscription for CCleaner Pro then it will renew automatically. https://support.piriform.com/hc/en-us/articles/360020931731-How-do-subscription-licenses-work- There is no need to accept any offer, the offers will be just in case you do want to upgrade to Pro-Plus.
  14. If you have cancelled your subscription then you will still get a reminder when renewal is due so that you can renew manually. If you want to reactivate it as a subscription then you should contact the support team by emai at support@ccleaner.com
  15. You will see them if you have used "winapp2.ini" to add extra custom cleaning rules to CCleaner. Anything added to the cleaning list by winapp2 will have an asterisk following the name.
  16. Aren't those in File Explorer and not on the Taskbar? Have you ticked "Recent Documents" in the same 'Windows Explorer' section of Custom Clean? (If just that doesn't do the job then tick "Other Explorer MRUs" as well). And just to make doubly sure - you are using Custom Clean and not Health Check. Health Check takes no notice of the Custom Clean ticks/unticks.
  17. If Firefox is installed then CCleaner will analyze it and say that it's analyzing it. It will always analyze it just to see if you have been using it and if there is anything to clean.
  18. Drive wiping is something that you might do if you are selling or giving your drive/computer to someone else. There isn't really any other reason or need to do a drive wipe. It won't save any space, it won't speed up your computer in any way. A drive wipe overwrites the 'free' spaces on the drive that used to contain any files that you have deleted before giving it to someone else, and makes sure that the new owner can't use recovery software to see what was in those files. If they try all they will get is a load of zeros (or maybe X's, or whatever other character the drive wiper has used). The MFT is the 'Master File Table' which contains a list of all the files on your computer. It can sometimes still contain the names of files that you have deleted. So wiping the MFT free space as well makes sure that any new owner can't even see the names of the files that you have deleted.
  19. Drives can become unrecognisable for a number of reasons. I'm not sure what has happened to yours; but 3 passes of a 6TB drive would take a bit of time to complete and if something interrupted or stopped it during the process then the file table may have become scrambled. (Power outage?, turned off the computer before it had finished?) Or it's even possible that the drive has simply failed. Drives do fail, and when they do it's often when some intensive writing is going on. I do note that the 'My Book' range seems to require a seperate power source to USB, so that power supply may be something to check. Try this 'quick fix' first: Unplug the drive from USB. Click Start and begin typing devmgmt.msc the search should show you the Device Maganer. Open Device Manager and expand Universal Serial Bus controllers. Right-click on the USB Root Hub and select Properties. Go to Power Management and uncheck Allow the computer to turn off this device to save power. Do a Restart of the computer, reconnect the WD external hard drive and check if if it's now being seen. (Sometimes all it takes is unplugging the drive, Restarting the computer, replugging the drive - but it's worth doing the Device Manager setting as well). If that doesn't work then try the fixes given here: https://www.makeuseof.com/tag/external-drive-not-recognized-this-is-how-to-fix-it-in-windows/ Presumably as you were wiping the drive then there is no data on it that you want to keep? That should make things easier and it may just need reformatting. However if Windows can't see the drive at all then it can't format it. WD do their own formatting tool for for external USB drives which may give you a shot: https://support.wdc.com/downloads.aspx?p=34 PS. I've had it in the past that when Windows could not see a drive to format/partition it a 3rd party partition manager could do it, and once done Windows then had no issue seeing it again. (Personally I prefer 'MiniTool Partition Wizard', there are others available). Just in case you need any other WD utilities for the drive: https://support-en.wd.com/app/products/product-detail/p/119#WD_downloads
  20. I'd forgotten CCleaner was on the MS Store. (Not a place I go unless I really have to). Must try to remember it's another option for anyone having install problems.
  21. We recommend that you don't regularly use the (any) Registry Cleaner with Windows 10, only use it if you have a specific problem. Windows 10 changes the registry often which can give false results. For the official Piriform advice on using the Registry Cleaner see this: https://community.ccleaner.com/topic/59952-i-get-a-registry-error-on-ccleaner-on-windows-10-i-have-scanned-5-times/?tab=comments#comment-326804 Here is Microsofts stance on using any Registry Cleaner: https://support.microsoft.com/en-gb/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities
  22. CCleaner is not an antivirus/antimalware app. (It's a junk file cleaner) You need to scan with a AV/AM if you want to check if a file is safe.
  23. Agreed, intetesting. Guess I need to look again at wear levelling. (or maybe at where defragmenters get their information from, which of course may/will be different for different defragmenters). Although, as I said in a different thread. I've come to the opinion that defragmenting of any drive is not realy needed (and hasn't been for a couple of decades). If you didn't have a defragmenter showing you a drive map you would never notice any difference in performance - which is one reason why the built in Windows tool no longer shows you a drive map.
  24. One thing with SSDs is that, along with Trim and Garbage Collection, they use 'wear levelling'. It's built into the drive. That spreads data writes about the drive so that all parts of it get used (worn) at about the same rate, rather than one part getting more heavily used than the rest. To a defragmenting programme wear levelling is fragmentation - but with a SSD it's fragmentation that you want to happen to prolong the life of the drive. https://en.m.wikipedia.org/wiki/Wear_leveling
  25. I think it's inevitable. Spinning discs for home use are going the same way that floppys did. It won't be long before before every home computer will come with a SSD as standard, and it will only be enthusiasts that still have spinners, and those mainly as external drives. A lot of new laptops don't have much of a storage drive at all, they have a drive for the OS (usually a SSD) and store your data in the cloud. So the mass market for defragmenters is dwindling fast.
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