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Posts posted by nukecad

  1. Thanks for the extra info Hazelnut, that saves a reinstall.

    (I don't have that option in my CCleaner - but that will be because I clear out the language folder after updating CCleaner).

  2. Quote

    hello I do not understand ccleaner all the information concerning the cleaning of my computer are in English how to switch from English to French please answer me

    You need to set the language to be used when you are installing CCleaner.

    Reinstall CCleaner and set the language to French during the new install.

    Vous devez définir la langue à utiliser lors de l'installation de CCleaner.

    Réinstallez CCleaner et définissez la langue sur le français lors de la nouvelle installation.


  3. Let's see if we can pin this down, three questions to start.

    When you say that it is not cleaning on closing Firefox then what is telling you that it isn't being cleaned?

    Close Firefox and then look in Windows Task Manager, can you see anything Firefox related still running. (Or a Firefox add-on still running).

    Could you also screenshot your Smart Cleaning settings?
    eg. this one has Firefox set to clean on closing but not to notify you that it has cleaned it.

  4. Fair enough, it will depend on how much browsing you have been doing between cleans as to how many cookies, history, and temp files have built up.

    If you are not running one or more adblockers the numbers are also going to be higher.

    But I was wondering about the discrepancy reported between 'found' and 'cleaned'.
    (Sounds a bit like the corrupt bin problem but that should show in 'Space' not 'Trackers').

    Personally I don't see anything like that many, but I do thoroughly clear Firefoxs' various caches each time I close it.
    I clean them regularly after every session with my own cleaner batch file, before I use CCleaner once a day or so.

    @Javajoe25can I suggest that you try adding Malwarebytes Browser Guard to your Firefox, its Free. That will block many of the trackers as well as helping with general adblocking and browser security - you choice if you want to add it of course (I've been using it since it was in beta testing):

  5. 12 hours ago, Yaron said:

    Are you active on any general Windows 10 forum? :)

    Not realy; here, a disability forum, and a landlord/tenant forum are where I am most active, less so on the Malwarebytes forum, and I also mod on a CAD forum.
    Google my username, it's no secret, and you'll find them.

    Nearest to 'general' would probably be the BleepingComputer forum, but I'm a minor contibutor there.

  6. It is quite normal for "Trackers" and "Junk" to reappear straight after cleaning and is just how a computer works.

    However, @Javajoe25the numbers you report seem odd and 9872 seems especially high - can you give us more details of your Windows version, the browser you are using, and your avtivirus.

    For a fuller explanation of just why Trackers etc. come back after cleaning, and what you can do to stop some of it, see this:


  7. 50 minutes ago, Yaron said:

    ... there's a difference between a reboot (after a complete shut down) and a restart.

    - I usually run CCleaner before a complete shut down, and on reboot dwm.exe RAM usage is high. I then restart and dwm.exe is "stable".

    I've now tried a a complete shut down without running CCleaner and got an "unstable" dwm.exe after rebooting.

    Does that make any sense?

    Yes it makes complete sense.

    Although it is counterintuitive if you are used to older Windows versions, with Windows 10 a Restart actually resets your system more thoroughly than a Shutdown/Reboot does.

    In other words, when it comes to Win 10, a "Complete Shutdown" is not as complete as you may think it is, and it's not as complete as a Restart.

    It gets a bit technical but a Shutdown with Win 10 actually hibernates the Windows Kernel to disc and restores it on Reboot.
    A Restart doesn't hibernate the Kernel and so Windows starts completely afresh.

    See this article, but be aware that even though lots of articles talk about turning off 'Fast Startup' Win 10 will still hibernate the Kernel with Fast Startup turned off - it just doesn't hibernate as much as it does with Fast Startup turned on. (But turning off Fast Startup is always a good step).

    So whatever is causing your dwm.exe to use excess RAM is not being cleared by a Shudown/Reboot but it is being cleared by a restart, which is what you report.

    Which suggests that the problem is with something Windows related rather than CCleaner, and so I'd say that the prime suspect has to be that Intel bug.

  8. Quote

    I never wait to see if it drops down.

    I'd give it a minute or two to see if it does drop again.

    What I am thinking is that if CCleaner is cleaning/deleting something as mentioned above then dwm will have to rebuild it again, once it's done that dwm's RAM usage should drop again.

    Can you screenshot what you have ticked/unticked for 'Windows Explorer', 'System', and 'Advanced' in Custom Clean?
    eg. these are my usual settings:

  9. As you have v5.64 Free for use with XP then the automatic updates don't apply, (they weren't available in v5.64 Free).

    If you have Smart Cleaning turned on then it will use some background memory, and will then use more memory when it does a periodic clean.

    How often it will do a clean will depend on your Smart cleaning settings, but as a user of CCleaner Free you won't be able to change those settings- your only option is to have Smart Cleaning enabled or not.
    Turn Smart Cleaning off it you don't want it running in the background. You will then have to open CCleaner and clean manually like you are asking for.

    You'd have to judge for yourself whether it's better for you with Smart Cleaning off or on, which will depend on how you use your computer.

    PS. You shouldn't realy be surfing the web with an XP machine anymore, it won't have security updates, but I guess you are already aware of that and there are many reasons why someone may still be using XP.

    One other thing: if you have Options>Settings>'Run CCleaner when the computer starts' ticked then it will breifly run a clean at startup but should then close again.


  10. As I don't use Chrome I can't say about any updates to it.

    The best I can suggest is to open and close Chrome a few times without running CCeaner (and turn of browser Smart Cleaning in CCleaner if you have it on) and seeing if it's still logging you out.
    If it does still log you out then that shows it's not CCleaner doing it.

    If it's only when you run CCleaner that it logs you out then Chrome may have changed where it stores things and it will take a bit more investigation.
    (Firefox did similar a few months ago and changed how/where it stores cookies and other things).

    PS. There was a bug in Chrome that would sign you out on closing, maybe it's resurfaced for you?


  11. I use Softmaker Free Office.

    Does everything I want for WP docs and spreadsheets for home use, and there's a presentation (powerpoint) app included although it's not something I use it's handy when you want to see an existing one.

    Being free it has ads but they're not too obtrusive, plus there is a paid for option if you feel the need for more features/no ads.

  12. The problem is that if you leave things behind following an uninstall (and many apps do) then users complain that it hasn't been completely uninstalled.

    Most users want an uninstall to remove everything related to the uninstalled app.

    As suggested the best way if you want to keep a copy for possible future use is to make your own backup of your CCleaner.ini file.

    I'm always changing settings when answering questions here, so I keep a copy of my CCleaner.ini in my Documents folder so that I can quickly copy/paste it into the CCleaner folder to put my own settings back.

  13. It was more of a suggestion of what may possibly be happening.

    It can thoeretically happen if your browser is still running in the background.
    Even though you've closed it a Chromium based browser may still be running in the background - and CCleaner browser is Chromium based.
    A 'Push Notification' could then cause the browser to open to try and display the notification.
    It's not usual, but your browser opening randomly is not usual.

    Close the CCleaner browser and look in Windows Task Manager to see if it is still running as a background task.

    If you do a google for 'Chrome opens randomly' you'll see that random opening can be an issue for some.

    And then of course it could be due to malware, so a good scan with your Antivirus is recommended.
    I'd also download Malwarbytes Free if you don't have it already and run a manual scan with that.

    If you realy want to be sure that it's not malware causing your browser to open randomly then you can also go to the Malwarebytes forum, where an expert will work with you to completely check over your computer and clean it up if necessary - all for free.
    (They'll often also pick up other problems and not just malware).
    If you want to do that then start here: https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

    Other websites also offer the same service, you can see a list of the ones that we recommend in number 10 of the forum rules:
    https://community.ccleaner.com/announcement/15-forum-rules /

  14. It sounds as if the browser may opening in response to something else triggering it.

    The sort of thing I'm talking about is if you have Facebook (or your email, or...) set to automatically open your browser if/when you get a new message.

    I'd check your usually open tabs to see if Facebook, or your email, or any other site you visit regularly, is set to do that.
    (Although I'd expect that to open to the message itself and not just a searchpage)

  15. Are you running Health Check or Custom Clean?

    If it's Custom Clean then make sure that you have 'Session' unticked for Chrome.
    It's clearing the browser 'Session' that logs you out of things.

    (I'd also double-check Chrome's own settings to make sure that you don't have it set to logout on closing. Browser setttings like that will sometimes change themselves as a 'security' measure, it can often happen during a browser update).

  16. Good investigating to eventually track down what the issue was @Epic.

    It may be clashing because Citrix Receiver reached end of maintenace on Sep 30th 2020 (about a month before you first encountered the issue with a new CCleaner version), and reached end of life on 31st Dec 2020, - so it is no longer maintained or updated.

    It has been replaced by Citrix Workspace app for Windows.
    Maybe try that and see if the issue is solved?

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