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nukecad

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Everything posted by nukecad

  1. Which anti virus are you using? One (or two) AV's have a problem with the latest CCleaner version, the affected AV company(s) are trying to work out just why. (Although the AV's having the problem usually only let CCleaner run the once when you install it maybe that could depend on when your AV is scanning?). Try making CCleaner an exclusion in whichever AV you use.
  2. This is what I wanted to show about the updates: Note two things there- The second line "Your device will restart outside of active hours." Then at the bottom of that screenshot "Change active hours". If an automatic update happens outside of the Active Hours that you have set then it may just restart your PC without any warning. (It should give a warning, but you may miss it). See more about Active Hours: https://support.microsoft.com/en-gb/help/4027636 Also see "How do I make sure my device restarts to install updates at a convinent time" : https://support.microsoft.com/en-gb/help/12373/windows-update-faq
  3. An 8TB drive is going to take a long time to fully defrag (which may also have a bearing on the 'Defrag Aborted' message, see below). With a drive of 1tb or above then its best to always use the file list rather than a full defrag. Do an Analyze and then View Files, select all the fragmented files (checkbox at the top selects them all) and then 'Defrag Checked'. That will defrag the fragmented files without trying to move everything about the drive to save space, so it will be a lot quicker. (Let's face it with an 8TB drive you shouldn't be short of space). The 'Defrag Aborted' message is displayed when a file has been re-opened/changed since the analyze, in that case it would not be safe to try and defrag that file using the analyzed information. The longer it has been since the analyze the more likely it is that one or more of the files has been changed. All other files will have been defragged as expected, only those that have been reopened/changed will have been aborted. Analyzing and defragging the files again should do those if needed.
  4. That does not sound like something that Defraggler would do. Noting the date and the time of your post I suspect that whilst Defraggler was running you have had an automatic restart as part of Microsofts Patch Tuesday updates. The Patch Tuesday updates will have started being sent out a few hours ago. https://www.bleepingcomputer.com/news/microsoft/microsoft-april-2020-patch-tuesday-fixes-4-zero-days-15-critical-flaws/ A Windows Update restarting the computer without asking you first shouldn't happen, but we know that it can and has done in the past. I haven't seen any other reports of that behaviour with this one yet, but it's only been a couple of hours. In Windows go to Settings>Update & Security>Windows Update>View Update History and check if you have updates from a few hours ago that have not installed sucessfully. If you have failed updates (In particular KB4549951) then go back a page and click on 'Check for Updates' to try and reinstall the failed update. (I'm just going to manually do my PT updates now so may be missing for a while).
  5. AdwCleaner should get rid of those when removing the bloat app. But even if the scheduled task should somehow get left behind, if the app itself has been removed then there is nothing for scheduler to run anyway. ADW is not a fix all and there is some OEM bloat that it can't yet clear, (they are working on that), and of course you may even want to keep some of it. It's just a quick option for getting rid of most of the useless OEM junk.
  6. Have a read of this which explains why this may/will happen to you, take particular notice of 'syncing' and 'live tiles': https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043
  7. OK for Free, but Pro can smart-clean without any alert. I realised that my earlier suggestion of 'Automatic Cleaning' could be confused with 'Scheduling', so withdraw it. I'm sure that most of these suggestions had been considered before deciding on 'Smart Cleaning. It shows that it's not always that easy to come up with a descriptively correct short name.
  8. I asume that the drive stopped working after you dropped it. Recovery software is meant to recover deleted files on a working drive, it is not going to fix a drive that has been physically damaged. A good repair shop may be able to strip it down and fix it.
  9. We cannot help with licencing issues on the open forum, you have already contacted support which is the correct process. You are in a queue, please have patience. - Raising more support tickets and making multiple forum posts will not make things go faster. Nous ne pouvons pas vous aider avec les problèmes de licence sur le forum ouvert, vous avez déjà contacté le support qui est le bon processus. Vous êtes dans une file d'attente, veuillez patienter. - Augmenter le nombre de tickets d'assistance et publier plusieurs messages sur le forum ne fera pas avancer les choses plus rapidement.
  10. We cannot help with licencing issues on the open forum, you have already contacted support which is the correct process. You are in a queue, please have patience. - Raising more support tickets and making multiple forum posts will not make things go faster. Nous ne pouvons pas vous aider avec les problèmes de licence sur le forum ouvert, vous avez déjà contacté le support qui est le bon processus. Vous êtes dans une file d'attente, veuillez patienter. - Augmenter le nombre de tickets d'assistance et publier plusieurs messages sur le forum ne fera pas avancer les choses plus rapidement.
  11. Just to add that you have to always use 'Custom Clea' to be able to customise what is cleaned or not. Use Options>Settings> CCleaner Home Screen to set Custom Clean as the default mode. 'Health Check' will always use it's own rules, it will not use your custom cleaning settings. As well as what trium said above you can also 'Include' or 'Exclude' individual files and/or folders as well as the standard lists - if you know which ones you want to remove/keep. You should be aware that some websites require you to log in every visit whether you have cleaned them or not - It's a security measure by the site. (eg. My email and my EE account won't accept saved passwords from a browser, they insist that you type it in every time everytime you visit).
  12. I hadn't actually noticed your typo and had assumed that you were talking about v5.65, which is the latest version. So all the above was written in regards to v5.65 anyway. (v5.56 was a year ago, and it didn't have Health Check back then, but all the rest would be the same).
  13. Not sure about ' Pro Active Cleaning' that maybe suggests it's only available in Pro. It was 'Active Monitoring' (Too Big Brother), now 'Smart Cleaning' (Not great I admit). My suggestion would be the simple 'Automatic Cleaning'. (It already has 'Automatic Browser Cleaning'). Or maybe 'Real Time Cleaning' if you want it to sound more techie, (To tie in with 'Real Time Protection' as used by AV's).
  14. Do you use the $ much in Yorkshire these days? I know they'll take them in the pubs near Menwith.
  15. It's not found anything on my machine for a wile, I run it about once a month just to check that nothing has sneaked on my computer. If I remember correctly it's like CCleaner's Advanced Report in that if you click on one of the found entries then it will expand to show more inside that entry. It also creates logfiles of what it found which should show all 41 so you can look at that. The log(s) can be found in the folder where AdwCleaner.exe is located. Usually C:\AdwCleaner\logs PS .Those logs can build up over time, you may want to make that folder an include in CCleaner if you are going to use Adw regularly.
  16. CCleaner will not clear your Downloads folder. (Unless you make a specific 'include' for it to do so, which takes 5 or 6 steps so it's not something you would do by mistake). It does not consider your downloads folder to be junk. You should not keep important files in the Downloads folder anyway. - Windows itself might delete them if you use Disk-Cleanup or Storage Sense. Move important files to another folder(s). You should also backup (make copies of) important files to an external drive or USB stick, just in case. Smart Clean in CCleaner monitors your computer for the build up of junk files, you can turn it on or off by clicking on the 'Enable Smart Cleaning' box. In the Free version it is limited to telling you if there is built up junk to clean, with the pro version you can change that to clean automatically. (In either case it wouldn't touch your Downloads folder). CCleaner has two modes- Health Check and Custom Clean. You change between which you use as default by going to Options>Settings and setting the 'CCleaner Home Screen'. (You can still run the other one at any time by clicking on it in the sidebar on the left of the main screen). Health Check uses it's own rules to clean junk, you can't change those rules. It also runs the Startup Manager and Software Updater each time you use it. Custom clean lets you set your own rules on which junk to clean by ticking/unticking the boxes in the lists. (It also lets you include or exclude specific files or folders that you do or don't want cleaning, specific cookies that you want to keep, and other advanced settings). It will not run the Startup Manager, Software Updater, Duplicate Finder (not deleter), or any other tool - if you want to use those you run them from the Tools. If you have not clicked on 'Run Cleaner' in Custome clean, or 'Make it better' in Health Check, (or run any of the other tools) then CCleaner has not changed anything.
  17. AdwCleaner from Malwarebytes can now quickly remove OEM bloat, (and even some MS bloat). Best of all it's free. https://www.malwarebytes.com/adwcleaner/ @login123 I'm not sure if it can clean up your left over reg entries now, but it may be worth a try. https://support.malwarebytes.com/hc/en-us/articles/360038520114
  18. Yours is not the same problem as the others, your problem is because you have Windows 7. Windows 7 can not use the 'Standard' installer - With Windows 7 you must use the 'Slim' installer which can be downloaded from here: https://www.piriform.com/ccleaner/builds El tuyo no es el mismo problema que los demás, tu problema es porque tienes Windows 7. Windows 7 no puede usar el instalador 'Estándar': con Windows 7 debe usar el instalador 'Slim' que se puede descargar desde aquí:
  19. It all depends on how you upgrade to Windows 10. If you are doing it online it will ask if you want a clean install, or if you want to keep your old programs and files. If you go for a clean reinstall then you start from scratch, if you tell it to save your existing programmes and files then it will do so. But always make a full backup of everything anyway, just in case something goes wrong during the upgrade. (A mirror image with something like Macrium is even better). When I upgraded from 8.1 to 10 all my programmes and files, even saved logins and browser favourites/bookmarks were still there after the upgrade. PS. If you do happen to lose CCleaner during the upgrade then you simply download/install it again and enter you name and licence key to reactivate pro. BONUS information. If you have a valid/genuine Windows 7/8/8.1 licence then you may be surprised to hear that you can still upgrade to Windows 10 for free in most cases. (The few cases where it doesn't work is where old hardware is not compatible with Win10, but that would be the same if you had bought Win10 anyway). But they stopped doing free upgrades after the first year didn't they? Well , they said they were going to - but they didn't. (They just stopped telling people). You can still easily upgrade to Windows 10 for free as long as your older Windows has a valid registered licence. See this article for how to do it: https://www.zdnet.com/article/heres-how-you-can-still-get-a-free-windows-10-upgrade/ That article was last updated on 19 March 2020, and the free upgrade is still working as of 3 weeks ago.
  20. Health Check has grown out of Quick Clean/Easy Clean and is meant as an easy (dumbed down?) way for inexperienced users to use CCleaner. It has it's own cleaning rules that you cannot change, and also includes the equivalent of the 'Startup' and 'Software Updater' tools as standared each time you run it. Heath Check will not use the settings from Custom Clean - And as you are a winapp2 user then note especially that Health Check will not use winapp2. Although Health Check is now made the default option when you first install/update CCleaner you don't have to leave it as the default. Go to Options>Settings and set 'CCleaner Home Screen' to 'Custom Clean'. CCleaner will then use Custom Clean as your default (.ncluding winapp2) and will not run 'Startup' or 'Software Updater' every time you clean. PS. If winapp2 is taking a long time to load then that may be because you haven't trimmed out the entries that are unnecessary for your machine. See this: https://community.ccleaner.com/topic/57888-winapp2/?tab=comments#comment-318161
  21. You need to give us more information if we are to try and work out just what is going wrong. Your Windows version and which AntiVirus you use are usually the absolute basics to be able to start troubleshooting problems, so it saves time if we don't have to ask for them. For instance Trend Micro AV is currently blocking CCleaner, Trend are working to fix it and we can tell you what to to to get round it yourself until they do. That particular error message you report is often associated with Windows TLS settings. Open the Control Panel, and go to Internet Options, Advanced tab, scroll to the bottom, in the Security section, and tick all of the Use TLS versions, (except the 'experimental' one if you have that). DEP and ASLT settings can also cause installs to fail; see the post in the thread linked below. This thread contains various solutions that have been shown to work when download/install fails to work for various reasons (Including old OS's and hardware). https://community.ccleaner.com/topic/5739-solution-when-ccleaner-wont-install-or-download-windows/
  22. An old scam is back, it never realy went away but has suddenly increased again - no doubt trying to target/exploit increased computer use during the current C-19 lockdowns. https://www.bleepingcomputer.com/news/security/large-email-extortion-campaign-underway-dont-panic/ PS. I've also seen reports of a variant of the email that says they have hacked your smartphones camera and address book.
  23. Really? This is your first post here so where have you previously suggested it? You have obviously resized sections, and customised the Drive Map display, to your liking. Defraggler lets you do that and will save your changes when you close it, you don't have to "keep resetting on Every start-up" defraggler will remember how you had changed things. Why do you think that anyone else would want to have their display set the way that you set yours? EDIT- Just out of interest what version of Defraggler are you using? The latest is v2.22.995 I ask because it looks like you may be using an old version. Your 'Properties window is not showing a graphic and your Drive Map is missing a couple of entries, (although that may be because you have resized them), they should look like this:
  24. "MsiInstaller Event ID 11316" message is from Windows that says you are trying to install something that already exists. (often a driver) I believe that "CCleaner Update Helper" is part of 'Software Updater' and 'Health Check', so suspect that it may be trying to update something that Windows says is already updated.. Try this: Open CCleaner and click on Tools>Software Updater then wait for it to tell you what it has found that needs updating. That will be the thing that Windows is saying is already installed. Let us know: Whatever Software Updater has found? Which version of Windows you are using? Which AntiVirus are you using? Is CCleaner Home Screen set to Health Check or Custom Clean? (Options>Settings). Do you have CCleaner Pro set to run on a schedule?
  25. OK, so you purchased a licence but think that you gave the wrong email address so never actually got sent the licence key. Don't give any personal details here on the forum, for your own security. First thing to do if you haven't already is to check your email spam folder, sometimes the reply with the key gets flagged as spam by email servers. If it's not there then you need to contact support to resolve licencing issues - it's not something that we can do on the open forum, again for your security. Give them as many details of the purchase as you can (Date, name, card/account used, etc.) and they should be able to track it down for you and correct it. There is a contact form here: https://support.piriform.com/hc/en-us/requests/new Or you can email them: support@ccleaner.com
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