nukecad
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Posts posted by nukecad
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Yes you could transfer them to cookies to keep, or make them an exclude in Options>Exclude.
Either method will leave them alone and not display them when you analyze or clean with Custom Clean; but of course that means they are ignored and will not be cleaned.
Note that those options only work if you are using Custom Clean.
If you are using Health Check then it does it's own thing and doesn't follow your custom choices.Which can be used to advantage - If you ocassionally want to clean your 'Cookies to Keep' or 'Excludes' then running Health Check will usually clear them.
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That is simply an addition.
If Firefox crashes then it will create a report and send it to mozilla so they can analyze why it crashed.
CCleaner 5.67 has added an option to remove those crash reports.
If you want to make sure that mozilla gets any crash report then leave it unticked. Maybe tick it a week after any Firefox crash, clean, then untick it again?.
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Those look like empty cookies that Chrome is recreating again as soon as you/CCleaner deletes them.
They probably have above 0KB the first time that you run CCleaner, after that they are empty until you use Chrome again.
I wouldn't worry too much about them.
See here for an explanation of why some cookies and other files always come back straight away after you have cleaned them:
https://community.ccleaner.com/topic/52668-tracking-files/?tab=comments#comment-300043Just how google is recreating those empty cookies if Chrome isn't actually running is another question.
Do you stay logged into your google account?
Any 'Live Tiles' on the start menu connected to google content? (Weather, news, etc.).
Any kind of google content pre-loading? -
If it's a Chrome/Chromium extension then you should be able add it as normal for any chromium based browser.
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Yes, but if Smart Cleaning is enabled then it always puts an icon in the System Tray anyway while its running in the background.
(Which is what the later posts here are about, that icon disappearing showing that Smart Cleaning has crashed on browser close).'Minimise to system tray' in the options applies when you minimise the main GUI, Smart Cleaning enabled or not.
I believe that it may be a left-over from XP where, if I remember correctly, you couldn't 'pin' apps to the taskbar but only to 'quick launch'? -
This is the user forum not the official Piriform support.
A Recuva user may be along soon to give suggestions.
I don't use Recuva myself but the first thing I notice is that attachment only has a 12 second playing time, was the original file longer?
If you have the paid-for version of Recuva and want to contact the official Piriform support then the form is here:
https://support.piriform.com/hc/en-us/requests/new -
6 minutes ago, hazelnut said:
It all just goes to show how complicated for users (and mods) a once simple program has become.
I think that was part of the idea behind Health Check - to make a simple interface again.
But by leaving it in with the custom options it's just made some things even more complicated for users.TBH I've never realy seen the point of minimising to the system tray rather than the taskbar. Maybe someone requested it once?
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Sorry @Nergal but I disagree slightly.
'Close program after a Custom Clean' is not triggered by 'Run on startup', it's only triggered by a manual clean.
I checked that as part of the testing I did above.
With the settings Sparxster has:
1. Runs a clean in the background when the computer is booted.
(Run on startup close itself anyway, as do scheduled scans. Neither affect Smart Cleaning).
2. Whatever Smart Cleaning options are set.
3. Closes CCleaner after you have manually run a Custom Clean, this only closes the active session and does not affect Smart Cleaning.
4. Simply puts the CCleaner icon in the System Tray when minimised rather than putting it on the main Taskbar.@Sparxster
What you describe is normal if you have CCleaner set to run at startup - it appears in the system tray for a wile and then goes away once it has finished cleaning.If you also have Smart Cleaning enabled then there should also be another second CCleaner icon in the system tray that does not go away. (But it may be in the 'Overflow area' and so not visible - see my post and screenshots on the first page of this thread.
What options do you have set in Smart Cleaning? (Post a screenshot?). -
7 hours ago, Jamesbabydoll said:
I get the same problem? What shall I do about it, please someone help me, thank you.
Jamesbabydoll
Please describe just what you are seeing, or post a screenshot.We often get users who say 'Me too' but when we look closer they actually are seeing something similar but not the same.
It can cause confusion if/when we are giving advice about one thing but the issue that they have is something else.
It also helps if you say what Windows version you have, what CCleaner version, and what Antivirus you are running.
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10 hours ago, SumGuy said:
I understand the difference between plugins and extensions, but previous versions of CCleaner show both.
Ah, sorry.It's not something that I ever really use so I hadn't noticed that it had changed with v5.67.
Thanks for the reports, the staff will probably see it but I'll flag it up to make sure.
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Good to hear that the CCleaner update to v5.67 cured the issue for you.
(I suspect that as said above it may have been something that had changed in the Edge Chrome update last week and CCleaner was playing catch up).Windows 10 2004 is working well here (after a few restarts to get everything settled down).
There is some, unnecessary, shouting on the web about 10 known issues with upgrading to 2004, but Windows Update checks and if your machine is likely to be affected by one of those then it won't offer you the upgrade yet. -
You have given me another though.
Is it possible that CCleaner 5.66 and 5.67 were trying to run in compatibility mode for an earlier Windows version? (XP or Vista).
v5.64 was the last version to officially support XP/Vista, so a later version wouldn't run in such a compatibility mode. (5.65 shouldn't really run in XP/Vista compatibility mode either, but....)
To check for that:
In File Explorer right click on CCleaner.exe and select Properties.
Select the Compatibility tab and check that 'Run in compatibility mode for:' is unticked.
(You could also do the same for CCleaner64.exe but they should both be the same.).
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Filehippo is showing both the free and the trial versions of 5.65 for me:
The Free and Pro versions are exactly the same programme.
It's simply that some features are disabled in the Free version, they are still there but just not accessible until/unless your register.If 5.65 is working for you then I'd use that for now, don't worry if you have installed the trial version, the trial it will turn itself off after 14 days just leaving the free version.
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Having a look around the web I see a lot of shouting, warnings, (and some scaremongering), about those 10 issues that were already know about before the launch and so already have a Hold on offering the upgrade if your machine may be affected.
Of course anyone who circumvents the Windows Update holds and upgrades by other methods, such as the Media Creation Tool or Update Assistant, may fall foul of one of those known issues.
I've not yet come across any issue reported by anyone who has actually installed the upgrade to 2004.
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Note that 'Plugins' are not the same as 'Extensions' or 'Add-ons'.
I have the same two plugins in Firefox, they are put there by Firefox.
The Extensions/Add-ons that I have added myself are not shown in CCleaner's 'Browser Plugins' section - because they are not plugins.
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You would not have been offered it through Windows Update if any of those particular issues affected your machine.
They are not issues that have been 'found' since the launch, they were already known about and the list was issued at the same time as the launch.
There is a 'Comaptability Hold' so that machines affected by those particular issues will not be offered the upgrade through Windows Update.
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25 minutes ago, nikki605 said:
After reading this zdnet article, I will NOT be installing Windows 10 2004 even though it's sitting on my PCs ready to be downloaded and installed.
You would not have been offered it through Windows Update if any of those issues affected your machine.There is a 'Comaptability Hold' so that machines affected by those issues will not be offered the upgrade.
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I'm at a bit of a loss then.
It appears that CCleaner is installing, but something is preventing it from running.
Usually when all the files are there but something is preventing the .exe from running at all then the suspicion is that the AV is blocking it.I note that you have excluded CCleaner from Nortons monitoring, have you tried temporarily disabling Norton altogether?
https://support.norton.com/sp/en/us/home/current/solutions/v116457581You could also try older CC versions to see if one of those will work for you, not ideal but when needs must.
You can find older versions on the right of this filehippo page:
https://filehippo.com/download_ccleaner/Anyone else have any ideas what may be happening here?
I'll flag this thread up to the staff as well.
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After being OK following the 2004 update I shut down at lunchtime and booted again this evening.
Very slow boot compared to 1909.
Firefox was also very slow to launch.Worse - the blue 'busy' circle next to the cursor was constantly flashing on and off every half a second, very distracting.
I've not seen that happen for a number of years now.
Obviously some process was stuck looping in the background, but I couldn't see what process.After 5 minutes of that I'd had enough and did a restart, very slow again compared to 1909, at least it sorted out the cursor issue.
I'll put the cursor glitch down to a teething issue (for now), but the much slower boot/restart to a usable desktop is disappointing.
Another oddity this morning was that CCleaner was reporting 'skipping' both IE cookies and (old) Edge cookies, neither of which was running of course.
That stopped after an hour or so and has not come back.
I guess that something was still tidying-up the upgrade process in the background and using IE/Edge cookie storage locations, so CCleaner couldn't clean them. -
Going back to your first post you say that CCleaner shows up in the Start menu - but nowhere else?
ie. Is there no desktop icon?Let's check whether it is installing properly, or even installing at all, open File Explore and go to C:\Program Files\CCleaner.
Are there any files in there? (In particular CCleaner.exe and CCleaner64.exe).
If it's there then double click CCleaner.exe to see if it will run that way.
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CCleaner version 5.67 has just been released.
It includes fixes for Win 7 so you may want to see if this new version will install/work for you.
https://www.ccleaner.com/news/release-announcements/2020/05/28/ccleaner-v5677763
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Windows 10 2004 known issues.
There are nine 'Comaptability Holds', so if you are not being offered the update then it may be because it's not compatible with your machine yet.
https://docs.microsoft.com/en-us/windows/release-information/status-windows-10-2004
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2004 seems to be running OK here.
It did change my colour scheme back to light for the start menu and taskbar, (but not for settings menus?), and for some reason turned on the taskbar labels.
Probably a consequence of using the Update Assistant rather than Windows Updates.
Soon sorted those out. -
Windows 10 2004 is now fully released to Market and rolling out.
I've just installed it and am using it now.
It is not being rolled out as an Automatic Update yet, it's only available if you 'Check for Updates' - but they are 'throttling' distribution so it may not be offered to you yet.
It wasn't being offered by 'Check for Updates' on my laptop, but I got round that by downloading the Windows 10 Update Assistant and running that.
More of a 'reinstall, keeping files and apps' than an upgrade, so it does take longer to upgrade that way, and some of your customised settings will be lost.If you are not sure about using Upgrade Assistant to shortcut things then wait until the upgrade is offered to you by Microsoft.
Uninstall on Each New Edition
in CCleaner Bug Reporting
Posted
If it's being removed after it has installed then that's usually being done by an Antivirus app.
There are currently (at least) three AV's where if the AV is an old version it will remove the latest CCleaner versions.
Updating from within the AV itself will not always cure the issue, you need to download the latest version from the AV's website.
For example - Trend Micro 2018 and 2019 will both say that they are up to date but will remove newer CCleaner versions, Updating Trend Micro from their website to the 2020 version stops that happening.
Which antivirus are you using?