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Everything posted by nukecad

  1. I forgot that the monitoring had a browser monitoring option. (Only available in the pro version). Documentation on the browser monitoring: https://www.ccleaner.com/docs/ccleaner/ccleaner-settings/changing-monitoring-settings-ccleaner-professional/browser-monitoring
  2. I've never seen that option in CCleaner, - how would CCleaner be supposed to know that you have closed your browser? There is an option to do this in Firefox itself, which is maybe what you are remembering? In Firefox go to Tools> Options> Privacy & Security. (If you can't see the Tools menu then just type 'about:preferences' into the address bar). The second and third sections there allow you to set if Firefox will keep or delete your History & Cookies when you close it. There is an Exceptions button for cookies that you want it to keep - you will have to put th
  3. Just to revisit this. The issue I reported with the blank screen when playing the solitaire games has been fixed, and a few other niggles like the time it took to stack the cards at the end of a game. To get the upated 'fixed' version- uninstall the current one, then reinstall from the MS store.
  4. Microsoft themselves say not to use a registry cleaner, especially with Windows 10. The highlights of Microsoft's policy state: https://support.microsoft.com/en-us/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities Refistry cleaners have a place as a specialist tool, but not for regular use.
  5. Good to hear you got it sorted and are satisfied that you know what the cause was. As for the updates to CC, there was a 'hotfix' to try and fix a chrome problem, then a full update to comply with the new EU data protection laws, then another 'hotfix' to correct a mistake in complying with the new laws. (and I think we may see yet another because of that new law).
  6. Because the updated part of any application needs to write itself to your disc, to the registry, etc, which is changing the memory. As noted in that quote from Malwarebytes above, it's not what CCleaner update is doing, it isn't doing anything different from normal. - It's the MB3 anti-ransomware component that is blocking many updaters not just the CCleaner one. It's Malwarebytes that needs to fix MB3 - not CCleaner, or Skype, or Visual Studio, or KeePass, or any of the others that are currently being blocked by MB3. And yes, updates from all those apps will continue to be bloc
  7. Usually CCleaner shows 'Skipped' when it is unable to delete files because they are still open in the background. (Although there could be other reasons). In that case you should normally get a pop-up saying that Firefox is open and asking if you want to close and clean it. Select Yes and it closes and cleans Firefox, Select No and Firefox is skipped. BUT if you have previously ticked the 'Do not show this message again' then you won't see the pop-up again, Firefox won't be closed and you will just see the 'Skipped'. You can turn the pop-ups back on again. In CCleaner go to
  8. All AVs update their definitions and detection methods daily, sometimes 2, 3, more, times a day (at least all the good ones do). And occasionally mistakes get made and things get blacklisted that shouldn't be. I'm not familiar with SecureAnywhere, but this is their webpage about checking what it has quarantined: https://www.webroot.com/En_US/SecureAnywhere/PC/Content/C5_Quarantine/CH5a_ManagingQuarantine.htm If you do find that it has quarantined CCleaner then you should restore it, and SecureAnywhere will then ignore it in future scans (Unless you later tell it not to again).
  9. Seems simple enough to go to Settings> Privacy> Activity history and click on Clear. Or you could turn timeline off altogether from the same place. Method #1 here: https://news.softpedia.com/news/how-to-disable-timeline-in-windows-10-spring-creators-update-520447.shtml
  10. There is a current problem with the anti-ransomware component of Malwarebytes blocking updates with various applications. Malwarebytes are working on it and their advice is to turn off the anti-ransomware, update, turn the A-R back on. The Windows Defender problem with Controled Folder Access sound like one I've come across before myself. Again this is Windows Defender version of anti-ramsom protection. It works on a "block everything by default" philosophy . When it was first introduced I found that it was preventing some non-Microsoft applications fro
  11. That's a very odd one. I have no problem with CCleaner v5.43.6522 on my 1803. My best guess is that you have an anti-virus programme that is removing it by mistake, this is known as a 'False Positive' in malware fighting circles. (There was an issue with one version of CCleaner last year, It was resolved but some AV's can still be a little over-agressive about it). If you have a 3rd party AV (Kaspersky, AVG, Avast, Norton, etc.) check if it has removed or quarantined CCleaner. If it has then you will need to make CCleaner an 'Exception' in the AV to stop it being removed/
  12. Do you have Malwarebytes running? There is a bug in the Malwarebytes anti-ransom module which is currently preventing various programmes from updating.
  13. There is an 'official' post about this on the Malwarebytes forum, it is affecting various programme updates. It's a bug in the ransomware protection, the workround is to disable the ransomware protection while you download and install updates. https://forums.malwarebytes.com/topic/229458-ladies-and-gentlemen-malwarebytes-35/?tab=comments#comment-1245964
  14. There have been reports of this afecting Windows 10 for a while. It's best not to use CCleaner to clear windows.old with Windows 10. (I believe it's been removed from the latest CCleaner versions?) You may find the new 'Storage Cleaning' in Win10 1803 faster than using disk-cleanup. You can find it at: Settings> Sytem> Storage> 'Free up space now'.
  15. Looks like a hotfix has been released to let you uncheck the options: EDIT- Confirmed, there is now only the 3rd party warning and it is unselectable. (Still shouldn't be pre-selected to fully comply with GDPR, but it's a start). Quick work and shows that they do listen. Apologies for the link, I can't edit it - just scroll up from there.
  16. Again, I'm not bothered about the data - I'm just trying to help Piriform comply with the new legislation.
  17. Interesting thing just happened. I also have CCleaner Free on my Android phone and it's just updated. In the Menu > Settings there is a new 'Personal Privacy' section which has one entry - "Share usage data with third parties for anaylitics". This has a slider button which is on by default but it CAN be turned off. An improvement by letting it be turned off, but under GDPR it should still not be on by default. (and it probably shouldn't be 3 levels in, but that one is debatable). 8/10 must try harder.
  18. It's simple, if you are an EU resident. (I'm not sure of the rules in the USA or elsewhere in the world). Same as before, you put in a "Subject Access Request" for all the data/information that they hold on you. This can be done by phone, email, or letter. And can be done to any employee of the organisation, but it's best to contact the correct department, most organisations will now have a 'Data Protection Officer'. Some organisations do have a special form to make things easier/clearer. But even if they do you don't have to use it, they must respond to all requests however
  19. You are looking at the "Windows" tab which shows Edge and IE browsers, click the "Applications" tab next to it and Firefox and any other browsers will be shown there.
  20. Those who say they will use an older version are completely missing the point. The older versions will still collect exactly the same data, they just won't have the (untickable) privacy option showing. The new legislation just makes data collection more 'transparent', and is supposed to give you a clear opt-in, not an otp-out. (And it has to be a choice, it can't be 'accept or don't use our stuff'). As I keep saying, it's not a big deal, people are going to make mistakes with this new legislation, and they are not going to get penalised for it unless they refuse to put it righ
  21. This is already being discussed, here on this forum, on the Avast forum, and on various tech industry blogs. https://forum.piriform.com/topic/51913-ccleaner-5436520-cannot-opt-out-of-privacy-exposing-compulsions/?tab=comments#comment-295944 https://www.ghacks.net/2018/05/24/ccleaner-update-introduces-privacy-options/ Many people have now pointed out that the ability to untick the first box (not the second one) does not coply with the new EU legislation. It doesn't even comply with Piriforms own new privacy statement. (The privacy statement does comply with the new legislatio
  22. You are correct that the second checkbox has nothing to do with it. I'm also not bothered about what data Piriform may or may not be collecting. I'm simply pointing out that as it stands it does not comply with the new legislation. The privacy statement does comply, but I guess that something got lost between the statement and the implementation. It happens, nobodys going to get crucified for it. Fix it and move on.
  23. That sound like the Filehippo site, which is the 'official' distribution site for CCleaner. It does have a 'watch this video' while you're waiting page. If you have an adblocker or similar then the video could be blocked and not show. (Or it might be to do with what browser you are using, or just your slow broadband). Just ignore the driver updater and anything else that Filehippo offers you, close the tab and look in your 'downloads' folder for the CCleaner installer. I've just had a look at Filehippo and the download did not complete for me the first time, I had to try aga
  24. They are not collecting any data that they didn't with previous versions. These new laws are not so much about what they can take, more about getting your permission, and especially how they look after your data The new EU legislation means that they have to be more open and transparent about it, and can't without your consent. Of course these new, strengthened, rules only apply in Europe. The USA and elsewhere have their own data protection rules. (Sorry Andavari, you are not covered by EU/UK legislation). In Europe, as from tomorrow, they need your explicit consent to c
  25. Please re-read my post above, and the link to the UK regulators information regarding consent. By having those boxes pre-selected, and not accesible to un-select, you are not complying to EU/UK legislation. You are not even complying with your own published privacy policy! Section B, Options, clearly states: No - as it stands we can't "turn off this feature". Read the legislation (or get someone who can understand it), if you have such a consent setting showing then the individual must be able to opt out, whether you are actually collecting data or not. One
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