Jump to content
CCleaner Community Forums


  • Content Count

  • Joined

  • Last visited

Everything posted by nukecad

  1. I have to admit I've not seen this Quick Clean yet (apart from screenshots here). TBH I for one don't want to see it on my computer.
  2. Probably the Avast offer. Don't do a restart. Don't (left) click on any new Avast icon on your desktop. If you have got a new icon then RIGHT click on it and look in the Properties where that icon is pointing to, go to there in file explorer and delete the files. If that advice is too late, or once you've done that, look on here for 'unwanted Avast install.' Sorry can't link from this phone.
  3. Just for info. there are also reports of the latest Norton 360 update causing various problems with Malwarebytes too.
  4. It might be the new Piriform sarcasm filter? Or maybe shows that a 'stock' answer is easier than actually reading/understanding just what has been posted and why?
  5. I'm on Win 10 1809 (En), and CCleaner 5.51.6939 (64-bit) If I right click > Analyse 'Windows Event Logs' in CCleaner nothing is found to clean. I suspect that it's because the logs are still open while Windows is running. CCleaner cannot delete files that are open. (There again it may just be that 1809 does not allow their clearing except through Event Viewer) Maybe using the 'Run CCleaner when the computer starts' option would clear the existing event logs, but I'm not sure? (I'm thinking of the 'Boot Time Defrag' with Defraggler that defrags Windows system files be
  6. Probably Edge and Explorer, or one of their components/processes, is still running (maybe in the background). CCleaner cannot clean applications that are still open/running. You can look in task manager to see what is still running. Or take a look here: https://www.majorgeeks.com/content/page/how_to_stop_microsoft_edge_from_running_in_the_background.html
  7. I think that you may have a misguided idea of just what a duplicate finder is and what it can do. No software is going to 'know' what you want to keep and what you don't, only you can decide that. The main function of any duplicate finder is to find things that you have saved twice, or more, on your computer. Examples would be: You work on a document and save it in different folders. You copy something by mistake. You download the photos from your phone, and then do it again later saving them to a different location. You download video/music from a website,
  8. You are showing both CCleaner.exe (32-bit) and CCleaner64.exe (64-bit) there. (You can't see the '.exe' part because of your settings). That is normal, the installer puts both there. Your desktop icon/shortcut will/may point to the 32-bit .exe but it's not a problem, when it starts it will recognise you have a 64-bit system and launch the 64-bit .exe instead. (If you want to then you could change what the shortcut points to by right clicking on the desktop icon and selecting 'Properties').
  9. Again just what are these files? Are they all documents, images, videos, music files, etc.? These are really the only type of files you should be removing duplicates of. Duplicates of other types of files may be needed by the OS or by a particular application, removing them could break your OS or that particular application. Be very careful when deleting duplicate files. CC can find duplicate files, but it can't tell you if they are safe to remove or not - you have to decide that for yourself. Just because CC finds a duplicate does not mean that you should remove it.
  10. What are the duplicates? If they are system files then the duplicates may be needed, and the system may not let them be deleted. In particular the operating system may need copies of the same .dll file in more than one location. Try ticking 'System files' in 'Files to ignore' before searching for duplicates.
  11. Many of the regulars here have requested that CCleaner makes the registry cleaner tool less prominent and move it into the 'Advanced Tools' section. It does have a use as an advanced tool, but it's snake-oil to say it will speed up your system. We've all seen posts where someone has used the reg. cleaner indiscriminately and broken/bricked their machine, we used to get quite a few on here. But we are only users so can only suggest, we can't make them move it. If you never ran a registry cleaner you would never know that there were 'orphaned' entries in the registry, and not knowi
  12. Yes I'm not sure why it didn't do that either? Just for info the 'backup' that CC makes is not a full registry backup; it just makes a copy of the items that it is going to remove. You can make a manual full Registry backup with Windows 10, or make a restore point. https://support.microsoft.com/en-gb/help/322756/how-to-back-up-and-restore-the-registry-in-windows TBH you should not be cleaning the registry as a regular task, it's a specialist tool usually used to help recover a compromised/virused computer. Registry cleaning will not 'speed up' your computer. Microsoft rec
  13. Once it's prompted you to make a backup, and you say 'YES', then it gives a 'Saveas' dialogue asking where you want to save the backup each time. If you didn't get this then it's probably not made a backup for some reason.
  14. Firstly these are not what you or I would call Tracking Files. When they introduced the 'simple' report screen they decided to call every temporary file found a "Tracking File". It's simply a marketing ploy to scare you and then maybe you'll then download Avast AntiVirus. 10K of temp files and/or cookies is not that unusual if you use your browser a lot and only clean once a week. Change the report screen to one of the other options and you will be able to see just what files are being found to clean. If you want to get your PC checked over then I suggest that you join the Malwarebyte
  15. True, But TipTop being a new member probably searched for a problem similar, found this and didn't realise how old the thread was. So a bit of leeway can be given for a new member. We were all newbies to forum etiquette once.
  16. Just another thought TipTop. Do you have your antivirus/antimalware set to run a scan on startup? That can slow things down for half an hour or so, depending on what priority it has. Or maybe something else is running at startup and using all your CPU until it's finished.
  17. You will usually find (the same) files again on a second or subsequent run. This is because CCleaner deletes some Windows files as an easier alrernative to editing them. Windows then (almost immediately) recreates those files to store more junk in when needed. If you keep deleting them with CC then after a few times Windows doesn't recrate them straight away but runs a diagnostic to see why they keep being deleted. When that happens CC can no longer see them to delete, but they will come back later once the Windows diagnostic has finished. For a while now CCleaner has called everything i
  18. This sounds like a known Win 7 bug that surfaced earlier this week. It's caused by a Windows 7 update, nothing to do with CCleaner. https://www.zdnet.com/article/microsofts-killer-windows-7-patch-breaks-networking-bricks-legit-not-genuine-pcs/
  19. It's been a problem for a while, it was caused by changes that Microsoft made to IE. As you've found the solution is not to select Internet Explorer History for cleaning, unless you use IE frequently. If you do want to clean it occasionally you can right click on the unselected category and clean it from the small menu that pops up.
  20. Indeed, as with anything else you should take care to know what you are using and just what it is doing.
  21. If the files are in use , by a Windows Process or anything else, then they cannot be deleted/cleaned. As Andavari says that s probably also the problem with Opera, if it (or part of it) is still running in the background then the open files cannot be cleaned. As always if you are unsure what you are doing with the registry then leave it well alone. Making an error in the registry can turn your computer into an expensive doorstop. Here is a link to some take ownership tools, I've never tried them so at your own risk and read everything carefully first to make sure it's compatib
  22. Again I would ask the bank just what you need to make as an exclusion in CCleaner. They will have come across this before and should know what they are putting there that needs to be excluded from cleaners. Just to make sure, you are not also running the registry cleaner are you? They may be making a new registry entry that CC will not recognise and so will remove.
  23. If you try to manually delete one of the files in file explorer or a command window what error message do you get? The 'context menu' is simply the small menu that pops up when you right click on something. (It changes with the 'context' of what was clicked). As this is a company forum we don't usually give links to other software, but it depends on just what it is. If you put "take ownership" into google the first two hits should be howtogeek and tenforums, both of which will tell you how to add it to your context menu. It means making some registry changes, so if you are not confide
  24. Try navigating to the folder in Windows Exlorer, you will probably find that you do not have access to one or more of the sub-folders in the pathname. (You may also not have access to delete the individual files). If this is the case then Windows Explorer will ask if you want to have access/take ownership of the folder, once you do then CCleaner should be able to clean them in future. (There are also 3rd party apps you can download that let you take ownership of folders/files if you are having access problems, I have one on my context menu). Be aware that Windows limits access to
  25. Did the bank say that the code is saved as a cookie? If so you could try asking them for the name of the cookie you need to exclude. From what you say then it does sound like a cookie but I would also try unchecking 'Saved passwords' and 'Saved form information' for the browser that you use (Chrome). (Sometimes what you think is being saved as a cookie or password is actually being saved as a form entry). And just to note that if it is being saved as a password/form entry then a lot of banks and other websites dealing with financial transactions are now coded not to accept auto-f
  • Create New...