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Everything posted by nukecad

  1. As previously said Windows 10 is the best/safest option to deal with it's own installation files. Using anything else may 'break' your computer. You say you've already run Disk Clean-up. - Have you also tried running 'Storage Sense' from the Windows 10 settings? The options/menus are slightly different depending on your Win10 version. This is the sequence for 1903, older versions have similar but slightly different labels:(Settings>System>Storage>"Configure storage sense or run it now" then on the new window "Clean now") PS. I don't even have a hidden 'C:\Windows\installer' folder on my 5 year old laptop, despite numerous version updates. (Started as 8.1 now 10v1903). I've never done anything to remove it, other than run those 2 built-into Windows cleaning tools at least once a month.
  2. This has gone off topic, But classic Solitaire is still there under 'Microsoft Solitaire Collection', the classic version is 'Klondike'. You can disable Cortana, I did it years back and it's never returned. Dont worry about the searchbox, it has been seperated from Cortana in 1903 - but you don't need it anyway. Simply click the Windows icon to open the start menu and start typing what you want to search for, no box is neeeded. (Give it a try).
  3. It is deliberately meant to be like that, so that you have to think about what you are doing and don't delete the wrong things. Some files, especially some system files (.DLL's and the like) NEED to have duplicates in different locations for your computer to work properly. If you could just delete them without thinking about it then you could very easily break your computer. Unless you are very experienced then you should only use the Duplicate Finder to look for duplicates of things that you have put there - Photos, Videos, Music, Documents, etc. Leave any/all system and program files well alone. And then it's still up to you to decide which you want to remove (if any) and which you want to keep. Nobody else can decide that for you, especially not a program.
  4. Don't worry about it for now, it's a Microsoft thing. There were some issues with Windows 10 version 1809 not working properly on some machines, so MS stopped pushing automatic upgrades to 1809. When 1903 came along there were also changes to how updates/upgrades work so that Windows no longer automatically upgrades without asking the user first. As we say don't worry about it, Microsoft are now in the process of automatically updating those still with 1803 to the latest 1903, skipping 1809 altogether. They are doing it slowly so yours may not have happened yet. (I did one for a friend a week or so ago, and her laptop updated from 1803 to 1903 with no problems).
  5. PST files are MS Office Outlook files. Outlook should open them, if you don't have outlook then there are various viewers if you google 'open pst files'. TBH though I don't think they will contain what you are looking for, I believe that they contain your contacts etc. They may have the contents of old emails but I doubt they'll have the attachments. External backup and OneDrive both failed? That sounds odd.
  6. It sounds as if you have a corrupted recycle bin, it happens from time to time. Here's a link to how to fix it for Windows 10, it works for Windows 7 or 8.1 as well. https://pureinfotech.com/fix-recycle-bin-windows-10/
  7. Also uncheck 'Saved Form Information' as well as 'Saved Passwords' for ALL of your browsers. (Non-Microsoft browsers such as Chrome and Firefox are on the second tab). Some websites save your login details as a form rather than a Password; here's a screenshot of those 2 options unchecked for Firefox.
  8. To illustrate what TwistedMetal is saying about 'cookies to keep' see the screenshot below. Obviously Mybank.com and Other Account.com are false names, I'm not going to give the real ones. You need to find the cookies for your bank and other accounts that you want to keep. Visit the site where you want to keep the details and log in. Open CCleaner as shown, find the cookie in 'Cookies on Computer' and click on it to highlight it. Then use the arrows in the middle to move it into 'Cookies to Keep'. Custom Clean will then leave it alone in future. (Easy Clean will still remove it though).
  9. nukecad


    Never mind bitcoin, I don't even have/want a PayPal account. (Think I've got a couple of quid in an Amazon account).
  10. It sounds as if you have a scheduled task left over from the uninstall. Probably the Update Task. Run the Windows Task Scheduler, on the left select the 'Task Scheduler Library', and see what CCleaner related tasks are there. Highlight the task and on the right select 'Delete'. Then take a look in your 'tasks' directory and see if you have the following, (or anything else relating to CCleaner), and if so then delete it - C:\Windows\System32\Tasks\CCleaner Update
  11. It should clean Chrome as standard, - but if any part of Chrome is still running (even in the background) then it will be 'skipped'. See this post from earlier today which gives the solution(s):
  12. Have you run the buit in Disk Clean-up with the 'system files' option? It can take a while to clean up old installs and update files.
  13. You should note that that ghacks article is from December 2015. It's 4 years old and the Windows OS has changed a lot since then. Note where, even back then, it says: A warning that is also repeated on the software site itself. Windows 10 handles updates and update/installation files differently to previous Windows versions and deleteing those files prematurely can 'break' Windows 10. That was the reason that cleaning of 'Windows.old' was removed from CCleaner in 2018. https://forum.piriform.com/topic/52360-changes-in-v545-and-your-feedback/?page=3&tab=comments#comment-298665
  14. I'm not sure what you are meaning there? It may be that you have not specified which type of file to look for? (Documents, photos, videos, etc.) Different types of file have different extensions.
  15. I'd also add that the higlighted file in your screenshot is a "Windows.old" file. Because you have Windows 10 you should not try and delete "Windows.old" files using CC or anything else other than Windows itself. That function has been removed from CC because Microsoft changed the way it handles those files and removing them prematurely can 'break' Win 10. Use the built in Disk Cleanup or Storage Sense to remove them.
  16. Good spot. As simple of removing all traces of an old install before reinstalling. (OK, maybe a bit more seing as the folder was hidden and corrupted). Now why didn't we think of that? It's something we often advise when someone is having trouble with an install.
  17. Strange. Presumably this box with the problem is networked? (Maybe with some mapped drives). What happens if you unplug the cables, disconnect from the network, and try installing CC? I've no doubt that it's something simple that we are just not thinking of.
  18. I suspect it's aimed at smartphones where removing the https and www will allow more of the domain address to be displayed on the limited width?
  19. The only other thing that I can guess (and it is a guess) is if you are trying to install on an endpoint then maybe it needs the /D parameter to specify the drive/path to install on as well? Whether that can even be used to specify an endpoint is above my knowledge.
  20. My thought would be that the Malwarebytes Endpoint Security (not something I'm particularly familiar with) may be preventing the 'Standard' CCleaner installer from running correctly, because of the bundled offer it contains. I would check the Malwarebytes Endpoint detection log to see if that is what is happening. Or you could try using the 'Slim' CCleaner installer which does not include any bundled offer. It is available on the 'Builds' page. https://www.ccleaner.com/ccleaner/builds
  21. Indeed it will. But as I said above MB3 and Adw use different datebases and search parameters, so Adw will find things that MB3 doesn't. Another good reason for it being seperate is that Adw does not need to be installed, you can run it from a USB to check a family/friends/customers computer, whereas MB3 does need to be installed. The long term plan was/is to merge Adw's capabilities into MB, but that's not been done yet and doesn't look like happening anytime soon.
  22. The CCleaner Browser is only being offered to a limited number of users when Updating CCleaner itself. Most browsers will change your file associations when you first install them. If/when this happens then it's easy enough to change them back. For the example of PDF files: Right click on any PDF file and select 'Open With > ' and then 'Choose another app'. Choose the application that you want to open PDFs with, then tick "Always use this App to open PDF files'. Click 'OK'. The file will open in the App that you have chosen, you can close it if you dont want to work on it just then. Job done, and your PDF icons should change back to how they were. (If they don't change straight away then restart your computer). A change has been promised to the Browser to make file associations a more obvious seting during the Browser install. The Browser is now available for others who don't get the offer during a CCleaner update/install.
  23. That was the plan when they first acquired it. But they do have different search criteria and capabilities. Adw will find adware and PUPs that MB3 doesn't so is still useful as a seperate application. (eg. MB3 will not find those pre-installed apps that Adw now will with the new version). I think that it's still the future plan to eventually combine Adw into MB, but for now as this new release shows Adw is still being supported seperately.
  24. Are you using Windows 10 and recently updated to version 1903? If so then Windows itself may have 'reserved' that 8-10 GB so it's no longer available as free space, see this article: https://www.ghacks.net/2019/01/08/windows-10-reserved-storage-explained/
  25. That would be a no-no for me. Due to being in a rural location I often need to tether using my phone through a metered connection, (doing it now), I always turn off preloading to save my metered data allowance.
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