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nukecad

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Everything posted by nukecad

  1. I'm not realy familiar with Mac, but I do note from your screenshot that you have OSX 10.15.3. That OS version update was only released at the end of January, about 2 weeks ago, is that when the issue started? We have seen some recent reports since that update where CCleaner, and other apps, are blocked from launching. There is a link to a fix for that one in this thread: I also notice that you don't have the latest CCleaner for Mac version which is now 1.17.603. Updating CCleaner may fix your issue but there again it may also give you that 'CCleaner can't be opened' error, in which case the link to fix it is in that thread. If you are still having problems then as you have the Pro version you are entitled to help from product support, you can find the form to raise a support ticket here: https://support.piriform.com/hc/en-us/requests/new
  2. We have also been asking, and the answer is that they have been doing a lot of work on the next version(s). From a staff member: So it's coming, but may be a while yet.
  3. We have seen similar before. The first thought is does anything on the Advanced Report also show an unbelieveable number? You screenshot doesn't show it all. I'm thinking particularly about the recycle bin, which is often the culprit in reporting files that are not actually there. If it is a false report (from the bin, or anything else Windows) then doing a new analyze in CCleaner should show it again. The time reported is also large, 10 minutes for a clean?
  4. I would question why you seem to be wiping free space on a regular basis? It will make no difference whatsoever to the performance of your computer. It is not going to 'speed up' your computer, or make any more space available on the drive. So what does wiping free space do then? When you delete a file in Windows rather than deleting the actual data Windows just marks the space that the file was occupying as 'free', so that another file can then be written to those blocks on your hard drive. This means that the data from the deleted file is still there until it is overwritten by something new, and so it can sometimes be reconstructed by a recovery tool like Recuva. What wiping free space does is to erase that old data from files that you have deleted in the past, so that it can't be recovered. It does this by writing new files (usually just X's and zeros) into that free space and then deleting them all again - That can take a long time on large drives. Wiping free space is typically something that you would do after deleting your files when selling, or otherwise getting rid of, a machine/drive. You do it so that the new owner has no chance of recovering any of your old data. Again- Wiping free space will make no difference whatsoever to the performance of your computer.
  5. Looks to me as if some system process has 'decided' that you need the elevated 'net user administrator' priviledges to terminate it? Yep pulling the plug can possibly have consequences, but sometimes it's the only option left.
  6. Advice 101 - "Have you tried turning it off and then (not) back then on again" 102 - "Sometimes when all else fails you just have to pull the plug".
  7. Do you mean that you can't enter the CCleaner licence key into CCleaner itself? Or do you mean that your Mac computer is telling you that the app is unregistered? If it's the computer saying this then where did you buy CCleaner from?
  8. nukecad

    Windows 10 1909

    We get that on here all the time, "CCleaner says it's cleaned XYZ but it hasn't". Yes it has but you are synced so it just comes back again, CCleaner can only clean your machine and not MS's, or anyone elses, cloud/sync servers. You wouldn't want anything to be able to do that - if the good guys could access those servers then the bad guys would be in there first. As it is it will only be a matter of time before someone hacks into one and slurps a shedload of users synced data. If you are bothered about privacy then don't sync anything.
  9. nukecad

    Windows 10 1909

    Yes the do make it very easy to sign up, and very difficult to see that you don't have to. Although you used to be able to leave the box blank and the 'offline account" was there but very tiny. Tbh Google have been getting away with it for years, every Android phone or tablet makes you sign into, or up for, a Google account and nobody complains about that. You can de-google android but who could be bothered? I suspect that the majority of Win10 users aren't that bothered about having the MS account either, only us techies.
  10. nukecad

    Windows 10 1909

    About what I was suspecting - a server side error/testing.
  11. nukecad

    Windows 10 1909

    I suspect that as it's related to cortana and bing then the issue is going to be a change at the cloud/server end rather than an update to user PCs.
  12. Do you mean the built in file explorer or the file manager app? Is your right click working everywhere else? Have you tried a different mouse? Mouse buttons do wear out, my right click is becoming erratic at the moment. (Time to take the mouse apart and try to fix it, or get a new mouse).
  13. nukecad

    Windows 10 1909

    The issue does seem to be linked to Cortana, if it's disabled then your search still works. PS. I don't use the searchbox anymore and got rid of that from the taskbar as well. Simply opening the Win10 start menu and typing does the job.
  14. nukecad

    Windows 10 1909

    Both searches are still working fine here on my 1909, and I'm fully up to date with even last weeks optional installed. That may be because I disabled/suspended Cortana long ago. (And don't have a MS account).
  15. Well at least it's fixed, even if we'll never be quite sure why. I'm still suspecting that it was a problem with files deleted from the bin still showing up as being in there days/weeks/months later, but Windows seems to have given itself a kick in the background/backside eventually.
  16. CCleaner for Windows hasn't had an update since November either; and that's also been remarked on here. We are told it's because they are making quite a few changes this time round, (not all of which will be visible in the User Interface). It may be some weeks yet before they are ready to release the new version(s).
  17. I think that what you you are seeing may be nothing to do with CCleaner. Many websites that deal with finances, such as banks and credit unions, will not now let you save logins - and so you have to enter your name/password every time that you go there. This is for your own security, and to keep your money safe. They do this so that if you lost your device (or it was stolen) nobody else will be able to automatically log into your bank account without knowing the password. Once they have decided to do this to keep your money safer then they will not keep 'automatic login' cookies. (So the cookies are not even there for CCleaner to remove or save). Even my mobile phone top-up site works like this now, I have to enter the password every time I visit there.
  18. Good to hear you got it sorted. Just for info did you use one of the suggested fixes? If so which one(s)? Or did it just fix itself next time yot booted?
  19. This is an issue with MAC (Catalina?) itself and will also affect other software and not just CCleaner. See this:
  20. Did you try the other suggestions yet to see if they cure that false MB analysis? (The bin fix, Disk Cleanup, and if still no joy then chkdsk). We have seen these false analysis reports in MB or even GB before and it's usually the bin being corrupted. You could try right clicking on 'Empty recycle bin' in the CCleaner Windows tab and selecting analyze in the menu that pops up. If that shows MB to clean then it confirms that a broken bin is the culprit. In fact, if you have the time, then you can try that right click/analyze with each of your ticked entries in turn to find out which is the one reporting these phantom MB.
  21. Please only post your question once, it will be seen but may take time for someone who knows to answer. See the repeat post that you made.
  22. Hi Zevs, There is no need to post twice. This is a user forum so it may take a while until someone who knows an answer to you question logs on and sees it. We know that when there is a problem everyone wants a quick answer, but sometimes we all have to wait a while.
  23. Often it's because you have 'only delete files older than 24 hrs selected' for the recyle bin and youve put something big in there in the last 24hrd - and/or have a corrupted bin. So CC sees the files to be removed but you have told it not to, or the bin is reporting files that aren't in there anymore. Check the 24hr setting first. Then try the suggestions here, if one of those doesn't sort it then come back to us and we'll try something else.
  24. As WPS is not the standard Microsoft Office suite I don't believe that it is included as standard in CCleaner (neither is Softmaker Office, Libre Office, or other MS Office replacements). You would have to make it's temporary files an 'include' in CCleaner, which means tracking down what files and folders to include from ...\appdata\local\kingsoft\wps\. However it may be easier: I believe that WPS cleaning is included in the user extension for CCleaner, winapp2, (or at least it used to be). https://forum.piriform.com/topic/32310-winapp2ini-additions/page/76/?tab=comments#comment-218554 You may want to check there with someone who knows winapp2 better than I do.
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