pcorbett

Ok. I am now now also having this issue. I own the professional version of the software Chip: Intel I7 chipset Windows: Windows 10 64 bit upgraded from windows 7 pro 64 bit Ccleaner version: Original 5.19 professional upgraded to latest version 5.21 professional. I originally had 5.19 installed. All worked ok. All cleans completed without crashing Upgraded to the latest version 5.21. Now on running 'clean', it will scan for a few items and then suddenly ccleaner will crash, usually around the windows logs entry or one of the system database entry even with the very basic settings Tried a number of times and always the same result. Would crash Fully uninstalled (using iobit uninstall software) and reinstalled version 5.19 Run 5.19 clean. All ok. Absolutely no crashes at all. There is issues with version 5.21

Ok thanks mate. The USB entry was just one I had handy and was testing the script on it to see if it worked ok. The script was used off the documentation on the website and it had a reference to a warningref but I don't know what it referenced to. Thanks for the assist. I will test it out now

Hello Can anyone assist me please on making a working entry in winapp2.ini. I wish to secure erase the list of USB storage entries in the registry when ccleaner runs. The area I am trying to erase is HKLM\SYSTEM\CurrentControlSet\Enum\USBSTOR and then a key like Disk&Ven_SanDisk&Prod_Cruzer&Rev_7.01 and all subsequent sub keys within that key. I have read up on the documents and wrote the following within winapp2.ini, but this is not erasing the key Disk&Ven_SanDisk&Prod_Cruzer&Rev_7.01. The key I was erasing is just a test usb drive that I inserted to test the script. [uSB Storage Devices] LangSecRef=3004 LangRef=3125 WarningRef=3203 RegKey1=HKLM\SYSTEM\CurrentControlSet\Enum\USBSTOR\Disk&Ven_SanDisk&Prod_Cruzer&Rev_7.01 I have also tried using a | before Disk&Ven_ key. Can anyone assist me in this please. Is this correct or what am I missing to make this work ? Also why can you exclude a folder, file or registry entry, but and only include a folder or file in OPTIONS Thank you in Advance