I have solved the problem! I appreciate all the help from the members and I have tried your suggestions but in this case I had to re-load Windows. (No, it's not as bad as it sounds. What I ended up doing was, in effect, repairing Windows which I'll describe in a moment.) I tried using Windows Repair All In One to fix the WMI subsystem. While that didn't solve my Speccy problem, I do think that the Windows Repair utility is one that is worthy of adding to my tech toolbox. I ended up using it to make a number of tweaks, unrelated to the Speccy problem, so I'm glad that "Willy2" made me aware of