Saml

It remains a mystery, but the new file contained all info to restore everything. For Thunderbird I went to the profile file and did a "restore previous version" which brought everything back apart from a few email from today. So No more CCleaner can't be sure what was to blame but won't be taking the risk again. Thanks for all the helpful suggestions.

Very odd. I found a new folder on my desktop called Old Firefox data and in it found the json files to restore my bookmarks. What created this folder I don't know, but the date and time are about the same as running CC. Can't find anything similar for Thunderbird. Nothing in trash. don't know what I have in my external backup yet.

Firefox 23.01 Thunderbird 17.08 Everything seemed to work fine. The profile files in both seem to have been deleted and new profiles created without, bookmarks, emails, email addresses. Thunderbird still has all the email account settings but has lost the passwords it uses to download mail. Firefox password loss is a nuiscance but not fatal. I cant find any backups - the backupfiles in the profiles have not much in them. External backup is a few months old. Any Idea how to recover the mail?

i have just run ccleaner on my win 7 , and have lost all my firefox bookmarks, thunderbird emails, all stored passwords. Help required urgently. Thanks