I will try that. When I ran ccleaner to get the info I previously posted, ccleaner crashed and I couldn't open the task manager let alone click on the shut down icon. Everything became unresponsive. So I had to force shut down and reboot. This happens every time.
EDIT: I disabled bitdefender and ran ccleaner but I ran into the same problem yet again. It crashed, the system was unresponsive, if it's relevant: the gadgets that I have running (CPU+RAM/network monitors/intel cpu monitor) were still operating, but I couldn't open any programs, nor could I shut down so I had to reboot but holdin