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hapy days

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  1. I downloaded Monster House and it is mvnsupply-mh1 no program I use will convert it to DivX, any help or suggestions. surely there is a program which converts all files to DivX any help appreciated
  2. Holmes, I had the same problem and was told that I installed a program with my external on. What I was told and done was to use a recovery program and recover my files as my external was full of music, pictures and films. I had to buy another external as I had not enough room on my computor for the amount of info on the external, then reformat the external and replace it all again. If you do not have a lot on the external and your pc has enough room to store it all, recover it to pc. If not enough room on pc then recover to another external, pc, laptop etc. DO NOT reformat until you recover your your stuff. hope this helps. let me know how you get on.
  3. Thanks TonyKlein sound advice of which I am looking into at this very moment. thanks again, appreciated
  4. Tried that and found nothing. Had a look at the options in c/cleaner and it was definitely not to touch anything like my documents so I am baffled as to why this happened. I have checked my computor to make sure that there is no virus/trojans or such which could have caused this and found nothing. appears an unfortunate occurrence and all lost. maybe try recover my files or a program like that just to see. If I find them anyway I will post and let you know. In the meantime many, many thanks for your help it is very much appreciated. if ever I can help, just ask THANKS TonyKlein and anyone else who gave advice on the lost post.
  5. Hi TonyKlein, tried the folder option first--nothing, then restored and have my desktop backgroung back on screen but folders still missing. any other ideas?
  6. yes, they are all gone. when I hit start button at the top right you usually have my computor; my documents; my pictures only my computor and my documents are there and when you open my documents its totally empty, pics, photos, documents all vanished. is there anyway to undo what the cleaner done and why this time and never before did it do this, I am baffled as I have found it a great program
  7. firstly thank you to all that are trying to help. rridgely I downloaded and tried that with no luck. bourquiqnon I have run this program a lot and never had any problems. hazelnut I have for them and run antispyware--antivirus programs and cannot find anything. TonyKlien what are you talking about. I only joined this forum an hour ago so what is it I was supposed to answer. I never changed any settings inthe cleaner and it usually removes only the stuff I want but this time it has removed everything in my documents; all documents, photos, music, etc I would appreciate yours or anyone elses help
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