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Patclash

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Posts posted by Patclash

  1. Ccleaner.exe - Application Error

    The exception Illegal instruction

    An attempt was made to execute an illegal instruction, (0x000001d) occurred in the application at

    location 0x0051ead8.

    Click OK to terminate the program

    Click CANCEL to debug the Program

     

    I have tried uninstalling Ccleaner and reinstalling without success. Nothing I do seems to correct this problem. Does Ccleaner no longer work on Windows XP Pro? If it does, could someone please assist me in correcting this problem.

     

    I have tried to "debug" the program via the debugging instructions, but that didn't appear to work either.

    Hi do you have a CPU that doesn't support SSE2 instructions  (but only SSE ) ?

    see : https://forum.piriform.com/index.php?showtopic=47794

  2. Works fine on my XP system. Make sure you have Service Pack 3 installed - that's the really big one as allot of software requires it.

     

    The only other thing that may give you an issue is if your system hardware doesn't support SSE2.

    Yes same as this post :

    https://forum.piriform.com/index.php?showtopic=47794

     

    No mention of hardware requirement in the changelog since version 5.27 :(

    (work well on 5.26)

    The update should be disabled for a CPU that doesn't support SSE2 !

  3. Hello Piriform Community,

     

    Odd bug found today that has not been experienced before on an older AMD Windows XP SP3 OS platform.  Agree that OS is very old, but bug seen is only seen on that platform here.  Very odd since Win 7, 8, and 10 Pro OS, CCleaner opens and runs without the below error code.

     

    ISSUE NOTES:

    We can download, install ver.5.27..., BUT after installation, it will not open or Run.   v5.26... ran well up to today, but after 5.27 attempted to replace 5.26, C Cleaner will not run/open.   Now, even 5.26...will not reinstall now.  SECURITY scans were run & no threats were found..using 1 at a time, Bitdefender, Malwarebytes, and even Super Antispyware.

     

     

    ERROR:

    What we get is an older type of error code w an ( X in red circle) followed by below error statement/code:

     

    (RED  circle with white X )

     

    The exception: Illegal Instruction

    An attempt was made to execute an illegal instruction.

    (0xc000001cd) occurred in the application at location 0x0051ea95.

     

    Click on OK to terminate the program

    Click on CANCEL to debug the program

     

     

    OK     Cancel

     

     

     

    1) Is there a permission or setting that had gotten changed without notice?

    2) Is there an older version that will run and then allow upgrade to 5.27 which avoids bug?

     

    We also tried with all security off ..and/or uninstalled to attempt CCleaner install - same error seen.

    Appreciate your kind reply with solution.

    Hi , I have the same issue on a pc running XP SP3 with a AMD Sempron 3000+ CPU (SSE instructions)

    is there a limitation now for non SSE2 processor ?

    If so, that must be said in the release note and the update must be blocked !

    (version 5.26 run fine on this machine)

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