Jump to content
CCleaner Community Forums


Experienced Members
  • Content Count

  • Joined

  • Last visited

Posts posted by APMichael

  1. 6 hours ago, johnywhy said:

    The manual fix doesn't work for me. I think i uninstalled Edge, because it isn't listed in registry at 


    That is correct, because there is no default policy for Edge. You must add the registry keys and values yourself:

    On 16/12/2019 at 18:03, Stephen CCleaner said:


    Manual fix (experts only)

    Instructions for disabling Edge pre-loading manually
    To allow CCleaner to properly clean Edge without an error dialog displayed by CCleaner these keys must be present in the registry to prevent Edge from pre-loading, the keys do not exist by default and have to be created.

  2. 2 hours ago, SMalik said:

    FileKeys with "%LocalAppData%\Packages\*\LocalCache|*.*|RECURSE" and "%LocalAppData%\Packages\*\LocalState\Cache|*.*|RECURSE" should be removed from all Microsoft Store apps. I just noticed some apps keep some important files here.

    %LocalAppData%\Packages\AppleInc.iTunes_nzyj5cx40ttqa\LocalCache\Roaming\Apple Computer\Preferences ...


    You already noticed this when you added the entry last year, because your entry [iTunes App *] does not delete these preferences at all:

    [iTunes App *]
    Detect=HKCU\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\AppModel\SystemAppData\AppleInc.iTunes_nzyj5cx40ttqa
    FileKey3=%LocalAppData%\Packages\AppleInc.iTunes_*\LocalCache\Local\Apple Computer\iTunes|Cache.db;*.xml
    FileKey6=%LocalAppData%\Packages\AppleInc.iTunes_*\LocalCache\Roaming\Apple Computer\iTunes\Cookies|Cookies.binarycookies
    FileKey7=%LocalAppData%\Packages\AppleInc.iTunes_*\LocalCache\Roaming\Apple Computer\Logs|*.*|RECURSE
    FileKey10=%WinDir%\System32\config\systemprofile\AppData\Roaming\Apple Computer\Logs|*.*|RECURSE


    (And sorry, but we don't do mass changes anymore, because all mass changes of the past had to be reversed after a few weeks. We haven't had a single issue report for the app entries so far, so a precautionary change doesn't make sense. If an app really should lose important settings, please report the app, respectively its entry, here. Then we can change the FileKeys or add ExcludeKeys.)

  3. 4 hours ago, siliconman01 said:

    If any Winapp2.ini user also uses program "Internet Download Manager" ...

    Maybe you can report this to the developers as a bug. It is easy for them to query if the registry key for CocCoc already exists and if the additional keys/values they want to add are necessary or not.

    It looks like a bug, because this only happens with the registry key for CocCoc. In the registry key for Chrome they do not add any additional keys/values (if Chrome is not installed).

    The only solution would be to modify the Detects for all Chrome/Chromium entries. But this would be a lot of effort because of an obviously buggy program.

  4. 1 hour ago, Andavari said:

    How about [Ashampoo CrashRPT Logs *] or whatever.

    Can't imagine someone remembering exactly what that generic folder path in Windows is associated with later on if it doesn't have the vendor name attached to it since Ashampoo products don't have a unique LangSecRef. ...


    JFYI: Ashampoo is not the vendor of CrashRpt. CrashRpt is a library used by various programs.

  5. 1 hour ago, don_dolarson said:

    Ummm, do I need to do anything else or you already did it for me and it's about to wait for winapp2.ini update now? I can check what is needed and supply you with these informations. Thank you in advance if you did that for me. Will remember it next time I suggest a new program to add.


    You don't have to do anything. 🙂 I will add the new entry with the next update (next week).

  6. 10 hours ago, don_dolarson said:

    Amazing. It's about an application called Messenger for Desktop. It leaves update package files inside folder



    Thanks, but we also need a program path or registry key to detect the program (and create a new entry for it).

    You can find instructions for new entries here: https://github.com/MoscaDotTo/Winapp2#creating-entries.

    I have found all the information and already created the new entry for you:

    [Messenger for Desktop *]


  7. 11 hours ago, SMalik said:

    ... Can we change the entry name to [Crash Reports *]?

    11 hours ago, Nergal said:

    Sounds a little generic.  How about CrashRPT Reports


    Also, the entry name [Crash Reports *] is already in use (and two entries with the same name are not possible).

  8. 9 hours ago, SMalik said:

    Revised Entry

    Added support for Ashampoo Snap 11
    Merged [CrashRpt Error Reports *] entry into this. ...


    Thanks, but the entry [CrashRpt Error Reports *] must remain separate, because CrashRpt is an open-source program library for sending error reports and the folder is also used by other programs. In March we therefore created this separate entry.

    CrashRpt Documentation: http://crashrpt.sourceforge.net/docs/html/struct_c_r___i_n_s_t_a_l_l___i_n_f_o_a.html.
    Quote: "If this is NULL, the default directory is used (%LOCAL_APP_DATA%\CrashRpt\UnsentCrashReports\%AppName%_%AppVersion%)."

  9. 8 hours ago, CSGalloway said:

    What do i need to EXCLUDE so that when i run [Skype for Desktop], [Skype]  it will remember my login information so it works after I reboot or whatever?


    I did a short check with "Skype for Desktop", but the problem didn't occur. Does automatic login work after a reboot if you don't run CCleaner before?

  10. 11 hours ago, don_dolarson said:

    Thank you for your answer. I've checked it and you need to add folder C:\Users\%USERDATA%\AppData\Local\Thunderbird\Profiles to exclusions :)


    I think you mean "C:\Users\<your username>\AppData\Local\Thunderbird\Profiles\". This excludes the entire Thunderbird cache folder. Strange, because Thunderbird should not store any settings in the cache.

    I guess the responsible CCleaner entry is [Thunderbird - Internet Cache]. So you can also just disable this entry instead of excluding the folder.

  11. 19 hours ago, don_dolarson said:

    ... What do I need to add to exceptions to not reset my Mozilla Thunderbird settings every month when CCleaner runs an autoclean? The only one setting I've done to one of my e-mail accounts in Thunderbird is to save all drafts on my Gmail account instead of saving them locally. This settings resets after every CCleaner cleanup ...


    First the responsible CCleaner entry must be found: Simply right-click on the first Thunderbird entry and select "Clean <entry name>". Then run Thunderbird to see if the issue occurs. If not, continue with the next Thunderbird entry until the responsible CCleaner entry is found.

    (Some built-in entries open and clean the databases directly instead of removing the files themselves. CCleaner unfortunately indicates that nothing has been removed even though the databases have been cleaned.)

  12. What I had forgotten about the topic: The "WebCache" is also partially cleaned by CCleaner. When you run "Internet Explorer - Temporary Internet Files", you see that the modification date of the database files changes. CCleaner tries to clean up the database itself. Therefore the "WebCache" was removed from the Winapp2.ini entry for some time. However, since CCleaner leaves some traces, "WebCache" has been added back to the Winapp2.ini entry.

    On my systems there are also the "systemprofile" paths.

  13. 7 hours ago, SMalik said:

    I think these locations belong to Microsoft Store. We need some more research. ...

    %LocalAppData%\Microsoft\Windows\WebCache ...


    What I know is that the folder "WebCache" already exists much longer than the "Microsoft Store". The folder was already cleaned in the Winapp2.ini entry from the pre-Windows-8/8.1 time.

    However, the Internet Explorer engine is strongly interlocked with the operating system. Many functions and programs that require Internet access use parts of this engine and thus also the "WebCache".

    I would leave it as it is.

  • Create New...