Johnny Sokko

Thanks. So it's safe to assume that every new version includes everything in the prior versions, so that the prior versions are no longer necessary, right? I'm sure I was way overthinking this when I wrote my original question, but I was thinking along the lines of how some other programs work (the .NET framework, for example) in that updates build upon prior versions and oftentimes require the prior versions to be installed in order for the updates to work properly. CCleaner isn't like this at all, is it?

Hello. I hope this question makes sense . . . I have been using CCleaner for several years and have always updated it every month whenever a new version was released. The past several months, however, I have failed to do so. It's been about six or seven months since I've updated it, so that means the last six or seven updated versions of CCleaner have never been installed. I want to get back on track and update it, but at this point, I'm wondering if I should go ahead and just install the most recent update — or if it might be better to start from scratch, i.e., uninstall what I have now and start over by reinstalling a fresh copy of the most recent version of CCleaner? My concern with simply installing the most recent update: Some programs build upon previously installed versions. I don't know if CCleaner does this or not, but since I skipped installing the past six or seven updates, my concern is that, by leapfrogging to the most current version and installing it by itself without installing any of the versions that came before it, something may end up missing that CCleaner needs in order to function properly. Is that a valid concern?

Thanks for the possible suggestions. I opened CCleaner to check and see if that had somehow gotten ticked, but it isn't. Nope, not using any of that. I would like to add some information that I forgot to include in my first post. Maybe this will help to track down the cause of the issue. When I mentioned how the pictures in my Pictures folder routinely become rearranged after using CCleaner, I probably should have been more specific regarding what I meant by "rearranged," so I'll go ahead and do that now. Here's what I meant: There are settings in Windows which allow you to control how files are stored in various folders. For example, in my Pictures folder, it was originally set to store all of my pictures in chronological order so that the pictures would appear in the folder in the same order that they were added, with the newest ones being on the bottom. That's how I prefer it to be. But after using CCleaner the pictures become rearranged. However, the pictures are not being rearranged in a completely random fashion, as I may have implied. Instead, the pictures are being placed into alphabetical order. Does that help? My thought is, since there is an actual Windows setting which allows you to chose how certain files are stored in certain folders (i.e., alphabetically vs. chronologically), it seems clear to me that CCleaner is somehow affecting whatever controls that setting and changing it from chronological to alphabetical. And with that now known, I'm hoping that it can be determined exactly what CCleaner is accidentally removing, leading to the problem being caused. Any ideas?

Hello. I need help with an issue that's really bugging me. First, let me please explain how I know that CCleaner is the cause of the issue. Currently, I'm using a new computer that I just purchased. Earlier today, I scanned with CCleaner and then I cleaned what it found. Other than what was already pre-checked by default, no other cleaning options were selected, and a registry scan was not performed. After cleaning the entries detected by CCleaner, I closed the program and immediately went to my Pictures folder to get something that I wanted to post on Facebook. However, as soon as I opened the folder, I noticed that all of my pictures were now rearranged in a different order than how they were previously. I was in that very same folder about ten minutes before using CCleaner and went back to it immediately after using CCleaner, and in that very short interim of time, something happened causing all of my pictures to become rearranged. Furthermore, on my old computer, the one that I had been using up until about a week ago, the same thing kept happening. About every week or so (in hindsight, coinciding with my weekly use of CCleaner), I would notice that the pictures in my Pictures folder would always suddenly become rearranged for no apparent reason. I would then put them back into the order that they were in previously and they would stay that way for about a week, but eventually, they would always become rearranged again. At the time, I had no idea what was the cause was. I never even suspected that it had something to do with CCleaner being the cause. Now, though, with what just happened on my new computer, I'm sure that the issue has something to do with Cleaner. And just to be clear, I am not trying to bash CCleaner in any way. I am simply saying that CCleaner seems to be removing something during the cleaning process which keeps causing an unintended effect to occur. And I need help figuring out exactly what it is. Thanks.

Okay, cool. Thanks!

Thank you, dvdbane and Nergal, for your help. I clicked the above link and read the information, and if I understand it correctly, CCleanerSkipUAC is nothing more than entry designed to prevent the user from having to click yes to the UAC pop-up when opening CCleaner. Is that correct? Is that all it is?

Hello. In the tools section of CCleaner, when the option to display startup entries is selected, under the scheduled tasks tab, the following entry from CCleaner is listed: CCleanerSkipUAC I disabled the option to automatically check for updates, and the system monitoring options have all been disabled as well, so why is CCleanerSkipUAC listed as a scheduled talk? Why does it remain? Did I overlook one of CCleaner's active features and not disable it? Is that the reason? If yes, which one? Also, what is CCleanerSkipUAC and what does it do? Thanks!

About a month or so ago, a set of six files appeared in the scan results, but CCleaner was not able to remove them. To this day, they still reappear every time that I run a scan. In the past, whenever a scan was performed, CCleaner would always remove everything that it found. I never had any issues with it ever leaving anything behind before, so I would love to know what these files are and why CCleaner is unable to remove them CCleaner says they are Recycle Bin files; however, my Recycle Bin is empty. Below are the scan details regardng the files in question: System - Empty Recycle Bin 212 KB 6 files C:\Recycler\S-1-5-21-1118936900-2898154490-2823877233-1007\$ast-S-1-5-21-1118936900-2898154490-2823877233-1007\7JQ5vJceoBr1NfMHW4JVGSil-f-72.dat 1 KB C:\Recycler\S-1-5-21-1118936900-2898154490-2823877233-1007\$ast-S-1-5-21-1118936900-2898154490-2823877233-1007\BYqqVNOscraOPj.dat 6 KB C:\Recycler\S-1-5-21-1118936900-2898154490-2823877233-1007\$ast-S-1-5-21-1118936900-2898154490-2823877233-1007\FZRMZ84SzCUdHzz3fR.dat 22 KB C:\Recycler\S-1-5-21-1118936900-2898154490-2823877233-1007\$ast-S-1-5-21-1118936900-2898154490-2823877233-1007\nITMGwGrpTI0Ao6ZlDjGc.dat 53 KB C:\Recycler\S-1-5-21-1118936900-2898154490-2823877233-1007\$ast-S-1-5-21-1118936900-2898154490-2823877233-1007\ZWK4A6zVVYrqRfdmcdDzQLvDa.dat 1 KB C:\Recycler\S-1-5-21-1118936900-2898154490-2823877233-1007\$ast-S-1-5-21-1118936900-2898154490-2823877233-1007\ZwSv3GSE_mUg9jLHL.dat 131 KB Anyone know what these files are and why CCleaner hasn’t been able to remove them? Thanks.

Hello. I have a question about using the uninstall feature on CCleaner. What I would like to know is this: Does the program uninstaller on CCleaner do anything special or anything unique like, say, removing leftover files or registry entries, etc? Or instead, does the uninstall feature on CCleaner simply run the program’s own built-in uninstaller, making using it identical to uninstalling a program through the Windows Add or Remove Programs tool?

Right on. Thanks.

mta and Tasgandy, Thank you for your replies and for your help. I appreciate it. Okay. Thank you for explaining. At the time of my post, I wasn't sure exactly what all Recuva was capable of doing. I understand it a lot better now, though. I have two computers. Then, when my incident occurred, my girlfriend was doing her homework on my newer computer, and I was using my older one. The word processor on my older computer (i.e., the one that I was using), is Microsoft Works. It does have an automatic recovery/restore/backup feature built in, but for some reason, nothing was saved. I’ve seen it successfully save other documents for me in the past when similar situations have occurred, so I have no idea why it didn’t do it this time. I was pretty sure that it already was, but just to be sure, I went to the settings on MS Works to see if auto-save was enabled, and yep, it was. No problem there, with that. Thank you for the suggestion. Unfortunately, though, on Microsoft Works, the most frequent setting is every five minutes, not every two minutes. However, just to let you know, when I made my post, the auto-save feature was set at the default of ten minutes, but since then, I have taken your advice and changed it to the most frequent setting available, i.e., every five minutes. Thanks again.

Hello. Earlier today, I was writing an article on my word processor. I had about four hours of time invested when my computer abruptly shut down (due to the computer's power cord being accidentally unplugged from the wall), causing me to lose all of my work. After rebooting, I was hoping to discover that my word processor saved what I was working on so I could go ahead and finish where I left off, but no such luck. Nothing was saved. Can Recuva help in a situation like this? Can it retrieve a document that lost while in the middle of being written? Thanks.

For many years, the only difference between CCleaner Free and CCleaner Pro was that the Pro version featured product support, and the Free version did not. As time went by, some other features, such automatic updates and system monitoring, were added to the Pro version, but the main feature of both products, their ability to clean, was always the same. They both cleaned the same things, and they both did so just as effectively. However, with the release of version 5.00.5050, that appears to have changed. The current CCleaner product-comparison chart indicates that a difference now exists between them. According to the chart, only the Pro version offers complete cleaning. By contrast, the Free version does not. I’m guessing at what the reason may be, but to me, it appears that a choice was made by Piriform to scale back the cleaning abilities of the Free version to give people more of a reason to upgrade to the Pro version. Very disappointing. My disappointment aside for a moment, does anyone happen to know exactly what cleaning features have been scaled back or eliminated in CCleaner Free v5.00.5050? It would be nice to know at least that.

Hello. Regarding the installation of updates, Piriform has always advised that it is fine to install them right over the old ones. This month, however, instead of just another typical update being released, version 5.00.5050 was released instead. And version 5.00.5050 appears to be a major overhaul. My question is this: With all of the changes in the new build of CCleaner, when I go to upgrade from the previous version to the new one, would a clean install, in this case, be warranted? Would you recommend doing that? Or instead — is it okay to proceed as usual and to install version 5.00.5050 right over the top of version 4.19.4867? Thank you.

Thanks for the fast reply. Oops! I didn't mean to ask about a subject that is not supposed to be asked about. Sorry. Thanks for the PM invite, though. I'll take you up on it sometime in the next couple of days. Regarding my other question, you stated: "Save downloads the file and keeps it, run downloads it and puts it in your temporary folder." I'm sorry, but I'm still confused. I've always selected Run on every program that I've ever downloaded, and the programs are always (without exception) installed and folders are created permanently within my C drive, not in any temporary folders. Any idea why that is if it is as you said?