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  1. You see? There you go again: talking about a third party app which has nothing to do with the subject matter. No, I don't. Yes. In that particular case, it shouldn't claim to have 'Advanced capabilities'. . That's ludicrous and you know it. I thought I did actually. Maybe a Mod could move there if I've somehow or other posted in the wrong one. Fine by me. Most have what you've written so far has been next to useless anyway.
  2. Well, I'm sorry to have to contradict you on that score, but that's not what it says on the tin. Taken from your own website @ http://www.piriform.com/ccleaner "Registry Cleaner - Advanced features to remove unused and old registry entries". I would have thought that data in the HKCU hive mentioned in my previous post would have qualified as 'old registry entries'. If that's not the case, then please explain what these 'Advanced features' are supposed to do exactly?
  3. As mentioned already in my opening post, I deleted the data in the Application Data folder and emptied the Recycle Bin before rebooting prior to running ccleaner again. So theorectically at least, ccleaner should have been able to identify those items as no longer present on the system and therefore safe to delete. Incidentally, you missed a few QMC registry entries in your screenshots. Do a registry search for Actecom and you'll find a few more. Although my post was primarily about QMC, if you check out the following key @ HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\MenuOrder\Startmenu\Programs you'll probably find a ton of stuff pertaining to the Start menu's Programs list which don't exist anymore (having been uninstalled some time ago in my particular case). I would have thought ccleaner would have been capable of identifying those as safe to delete. However, that's just a personal opinion.
  4. Here we go again. Users jumping to conclusions and just paying a cursory glance to the original post before going off at a tangent. My observations - and that's all they were- are simply about ccleaner not doing the job it's supposed to do where it relates to registry data. I have no problems whatsoever uninstalling anything on my system and if you'd had bothered to read my initial post properly, you would have seen that! If ccleaner requires that the user installs another third party utility in order for it to work, then that should be explained in the release notes. Since it isn't, I assumed that it will do the job it's supposedly been designed for. I've uninstalled it now since it's obviously not what I'm looking for and since I don't propose to clog up my system with superflous apps, there's no point in retaining it.
  5. Sorry, but I don't quite get your drift. I'm talking about ccleaner not removing registry data, not about another utility which may or may not do the same job. This is the ccleaner support forum is it not?
  6. I know that ccleaner is considered to be the holy grail of registry cleaners, but in my opinion, it falls short of doing the job properly in many respects. For example, I updated an app called Quick Media Converter yesterday which went pear-shaped and after trying various options to correct the problem, I finally decided to uninstall the app and remove the registry entries before proceeding with the reinstallation. When I ran ccleaner after uninstalling it via Add/Remove Programs in Windows XP Pro and rebooting, it displayed a number of HKLM entries which I allowed your app to remove. I then ran a scan of the registry using the "Find" option and was surprised to find a plethora of entries which ccleaner appeared to have missed. I then checked the Application Data in the "Documents and Settings" folder and found a number of entries for QMC which I dispatched to the Windows Recycle Bin. I then ran ccleaner again, but it didn't find anything. Checking the registry once more, I was surprised to find all the keys and subkeys complete with their data still present. Thinking that the Recycle Bin may be the culprit, I rebooted and then emptied that too. No change with ccleaner, but doing a manual search of the registry as before, all the data was still present. I've attached a few screenshots to illustrate what was found by ccleaner during the first scan. After deleting the relevant "Application Data" mentioned above, the second ccleaner scan found only two problems both of which have nothing to do with QMC. You can see the results in one of the other images. The third image shows a number of entries pertaining to the PC SOFT key which is part of the QMC installation. My question now is, why does ccleaner ignore these registry entries? Your app ignored all the HKCU data listed on this site: http://www.checkfile...Index/0/sTab/2/ for example.
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