donnav

I am not able to add another user account. I can get into my control panel but once I click on manage accounts, nothing happens.

Wow - first let me say thanks to all for trying to help me out of this mess. OK, now to business. Yes, this is my employers computer. I manage the website and all my files are on it - I have backed them up; however, right now I cannot make any changes (and right now I am supposed to!). I am also the bookkeeper/office administrator so there is alot on there that I need to access! My OS is Windows 7. I am the only user on the computer. I did not alter the extension when I saved the backup - only gave it another name "registry fix 10-12.reg" so I would know which file it was. My task bar on the bottom has changed, can no longer see the battery life, will not toggle windows, stuck on desktop only. I always get the message that windows is not responding. I can no longer access the internet. I can open a document but as soon as I try to type anything it freezes. It is extremely, extremely slow. I tried importing the file as suggested above, in safe mode also, still no luck. Same error message: Cannot import C:\Users\Donna\Documents\registry fix 10-12.reg: Error accessing the registry When I tried system restore, I did check for more restore points, nothing came up. I would love to copy the file to show you, I think that would be beneficial but I am not sure how to do it. I tried copying it to a flash drive to open on another computer to copy; however, I just realized that if I try to open it it just comes up for me to merge the files (and I sure do not want to mess with the computer I am on!). If you can walk me through how to change it to a text file that would be great. Again, I am deeply appreciative of everyone's help. Donna

I have tried to do that but the only system restore point that shows up in reg and safe mode is from this a.m. I did the registry clean on the 12th. I did rename the file when I saved it - is that a problem? I have been reading over posts on this forum trying to solve this but haven't made any more progress as you can see, lol. Ugh, I will not be able to sleep if I can't get this solved!! Thanks for your help in this.

ok, got excited, thought it was working. Now I have this error: Cannot import C:\Users\Donna\Documents\registry fix 10-12.reg: Error accessing the registry. Any other input?? THANKS

Hi - I hope I am in the right place - apologize if I am not. I am in a real bind. I ran cc cleaner registry cleaner and in my ignorance I deleted all that came up. I did do a back up first. My computer does not work (and this is my work computer). I tried to open my backup, then I tried right clicking and clicking merge - both give me this error: User\Donna\Documents\registry fix 10-12.reg The system could not find the environment option that was entered. Please, if anyone can help, I will greatly greatly appreciate it. I manage a website and am at a loss. Thanks, Donna