Thank you for your reply
I have copied the items listed as disabled in my ccleaner startup program and they are listed bellow.
--------------
these two items Ccleaner will allow me to enable.
No Startup User OpenOffice.org 3.1.lnk C:\PROGRA~2\OPENOF~1.ORG\program\QUICKS~1.EXE
No HKLM:Run SmartMenu %programFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
---------------------------------
these 12 items Ccleaner will not allow me to enable and the only difference is the folder they are in namely "program files (x86)"
No HKLM:Run CLMLServer for HP TouchSmart "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
No HKLM:Run DVDAgent "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
No HKLM:Run HP Health Check Scheduler c:\Program Files (x86)\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
No HKLM:Run QuickTime Task "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
No HKLM:Run SunJavaUpdateSched "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
No HKLM:Run TSMAgent "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
No HKLM:Run TVAgent "C:\Program Files (x86)\Hewlett-Packard\Media\TV\TVAgent.exe"
No HKLM:Run UCam_Menu "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Media\Webcam" update "Software\Hewlett-Packard\Media\Webcam"
No HKLM:Run UpdateLBPShortCut "C:\Program Files (x86)\CyberLink\LabelPrint\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\LabelPrint" UpdateWithCreateOnce "Software\CyberLink\LabelPrint\2.5"
No HKLM:Run UpdateP2GoShortCut "C:\Program Files (x86)\CyberLink\Power2Go\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\Power2Go" UpdateWithCreateOnce "SOFTWARE\CyberLink\Power2Go\6.0"
No HKLM:Run UpdatePDIRShortCut "C:\Program Files (x86)\CyberLink\PowerDirector\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\PowerDirector" UpdateWithCreateOnce "SOFTWARE\CyberLink\PowerDirector\7.0"
No HKLM:Run UpdatePSTShortCut "C:\Program Files (x86)\CyberLink\DVD Suite\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\CyberLink\DVD Suite" UpdateWithCreateOnce "Software\CyberLink\PowerStarter"
--------------------------
I have checked the HKLM:run key and it allows full control for administrator and user of that key. I have also given, I believe, full control to administrator for all folders in "c:\Program Files (x86)" yet I still get the ccleaner error message "failed to enable/disable startup item:
The system cannot find the file specified"
any help will be appreciated
Marshall