Jump to content
CCleaner Community Forums


  • Content Count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About edd

  • Rank
  1. Hi, using CCleaner 32 bit with W7. Ever since installing v 5.23, when using the cleaner, the application hangs, usually at 4%, and will sit there pinwheeling for as long as I have patience to wait, like 10 minutes or more. Cancel hangs, too, or doesn't work because the app is already stuck. Task Manager, or x out to cancel the "not responding" app; try again. Occasionally, trying analyze first, which runs very quickly, and then cleaner, will work, though still slower than it ever did prior to that release. I keep updating in hopes that the problem will be resolved, but, now on 5.27, I just waited 15 minutes and nothing happened. Went through the Task Manager cancel process again. Restarted the app, ran analyze first, then cleaner and it did run, albeit slower than it ever used to. There haven't been any major changes to the machine I'm using, or any major file additions. Same old rig. CCleaner has been a very good friend for a long, long time, and I've been totally happy with the performance. It's amazing to find how frustrating this hanging up is, as CCleaner was one software that I never had to give a second thought to. But, now that I'm seeing popups to "upgrade" when the app actually runs, I have to say that there's no smart reason to upgrade when the free version is causing very frustrating, time-wasting delays.
  2. Thank you, everyone, for your advice and suggestions. I did find the VSS checkbox, and turned it off, and then ran W7 Disk Cleanup. Voila! I got all my disk freespace back, over 100 gb's. Such a relief. All that data storage available again, and knowing a little better how to actually use the computer I use so much. I really appreciate the forum's support.
  3. I will check out Disk Cleanup. On the stopping freespace defrag point, I can say that, after starting that process, it took quite a while for Defraggler to actually post an estimated time for the procedure, and it came back with less than four hours. I left the machine to its own business, and, returning more than eight hours later, saw that the freespace defrag was far from complete and now said 23 hours to go. That kind of uncertainty-- from 4 hours to twenty-three with an eight hour space between-- doesn't inspire confidence in the software. Seeing also that I had significantly less freespace available than when the process started, and newly frgamented files all over the place, the only sensible course, to me, was to stop Defraggler. Can't really see any sense in just leaving it run, no telling for how long past 23 more hours... or how much more freespace I might lose in that time. It would be very useful to users if advisory windows turned up in cases where the defrag shouldn't be stopped. That first. Next, there is some major issue with time calculation... I'd surely call that a bug.
  4. Update: I was using 501, not the latest, but I did check old restores, just a couple, which, when removed made no appreciable difference. Updating to 505 made no difference. VSS is not an option on the Defraggler advanced menu. What is a "shadow" and how does it get gone? More info: This TB drive is a non-system, data only, external drive. I have, now, several huge System Volume Information files, that's where the 100+ GB of storage seems to have gone. These are system, and so not deletable, files. Just for the heck of it, I tried defragmenting freespace, and it made a hash of previously defragmented files, which had then to be redefragmented, and in that process I lost quite a few more GB! I thought defragmenting freespace would leave everything unfragmented and just sort of bump it closer together, so I'd have a more contiguous freespace area. Not so. A warning about that would be a nice feature. Also, I stopped the process mid way, when the time remaining said 23 hours to go! Maybe Defrag was going to re-defragment the moved re-fragmented files on its own eventually. I can't say I understand defragmenting, but it doesn't make sense to lose such a huge amount of storage from just defragmenting the data on the drive. What is happeneing, that Defraggler is gobbling up so much of my freespace, when no additional files are being added to this drive? Is there some W7 issue, about the way it tracks changes to a drive? In other words, is it Defraggler that's doing this, or W7 based on what Defraggler has done? If so, is there a fix? Incidentally, is there a way to prevent files from fragmenting so much when they're being moved to this external storage. Any ideas?
  5. Thanks. I'll try the ccleaner option. Windows 7 Home Premium.
  6. Over several weeks, using Defraggler on a 30% fragmented TB hdd about 60% full, I've lost over 100 GBs of freespace, while adding less than 5GB of new data. I saw the pinned entry about stopping VSS, but will this free up the storage I've lost using Defraggler. My worst case is to buy another drive, transfer the data, and wipe my current drive, but I'd rather avoid that for a bit. 100 GB is a LOT of freespace to lose, though.
  7. I find a recurring entry for a program I've already removed. Attempts to re-remove get an error msg about a problem with the installer package, then the line entry deletes. Next access to CCleaner shows the entry again. Also, can't reinstall the original, same msg. There is no folder for this program, and no files that I can find. Where is CCleaner getting the entry from, so I can remove it manually?
  • Create New...