MikeW

I tried it with IE which it does slow down. Uninstalled after a week or so. It missed many bad sites but often flagged up sites as bad that were harmless.

Did you remember to stop and then restart Explorer.exe via the task manager

It does already go to Advanced / tray notification cache you will have to restart explorer via task manager after cleaning

Here is a direct link to the removals tool page. Hope this helps anyone trying to clean up their pc after removing a Norton product http://service1.symantec.com/SUPPORT/tsgen...005103109480139

This link may help http://support.microsoft.com/?kbid=270008

Many thanks, all sounds like an excellent solution

Thanks for the response, I am more convinced than ever, that some form of easily recognised symbol is desirable for this Board, to help newcomers. Perhaps the forum moderator/administrator will give this some thought.

Many of the members try to advise when forum users seek help with problems, and I am sure it is appreciated. However, it does get confusing when answers between experts and would be helpers differ considerably. It may well help occasional users and newbies to the forum if the experts were given a special Avatar to signify that their suggestions can be trusted. Rather than some of the well meant, but doubtful solutions. Just a thought

This is used by automatic updates and to keep the MS help and support updated

Is this what you are looking for http://www.ultrashareware.com/Ultra-Image-Printer.htm

Here is mine DJ and thanks for the program

Perhaps they are pop-ups from windows messenger or other instant messenger services

Very glad all worked out for you in the end. Mike

I also used a recovery disk that came with my Fujitsu PC worked fine. Perhaps not all recovery disks are the same. Other possibility is to use one of the MS issued SP2 disks should work the same. Follow the instructions in the link in my first post. Hope you solve your problem.

Sounds like a VB error. check this post out - http://forum.ccleaner.com/index.php?showtopic=1192

Excellent idea! what about it MrG

Your hotfixes are still there. What has been removed in error was the cache in the folder which may be required for future updates

Because all the previous hotfixes are lost. This is why it is important to recover or replace the entire folder contents. Not just the one hotfix you just installed

Here is my method to restore your pc to good health http://forum.ccleaner.com/index.php?showtopic=4594

For those interested. Its available

Over the past few weeks, like many other users of ccleaner I have suffered several problems. 1. I lost all access to my DVD/CD drive(No amount of reloading drivers helped. XP could see the drive but not the media in the drive) 2. Like many others I suffered the loss of the folder $hf_mig$ due to the hotfix issue, and could not find an easy fix anywhere. 3. I also had the problem with Hotfix KB912945 ( not of course ccleaners fault) I did not have a usable restore point or a full back up. The solution that worked for me was to use the Windows Repair function on the original XP disk. Going this route meant no loss of programs or data, and all the windows settings remained in tact. The process took about 45mins to complete and return the PC back to a clean windows install. The only other task was to visit Winows update to get all the updates since the date of the XP master disk used. For the experts on the forum I guess this all basic, but for so many of us that arn't experts or techs this is a simple fix that is often overlooked. Hope this is of help to others. - Mike How to perform a Windows Repair - http://www.michaelstevenstech.com/XPrepairinstall.htm

Thanks, interesting site I checked out jetico and noticed the program had not been updated since 2004. Does this mean it wast very advanced then, I wonder

Couldn't agree more, plus of course at least one major error

Welcome news MrG! but its taken far to long to correct some serious problems

Any answer yet MrG