Sydney

Recuva said that my files were in excellent condition and recovered them to a new drive from the SD card from a camcorder. But even though they seem to have a .MOV extension, nothing can read them. I downloaded other decoders to try and read them, including VLC video player that should play all times of video files. It says: "No suitable decoder module: VLC does not support the audio or video format "undf". Unfortunately there is no way for you to fix this." That's pretty ominous, isn't it? Has anyone else had this problem? I've tried to recover the files two times but can't open any of them.

Just need to add that I tried to put some files back on my son's camcorder but they won't play on there anymore. Still I can see all these files but can't figure out why they're unplayable.

Hi, I'm sure this is my own user error. I downloaded Recuva, ran it on the SD card from my son's camcorder to recover videos that we deleted somehow at the end of our August vacation. Recuva recoved about 100 files and put them in New Folder on my desktop. I can see the files as filenames with .mov extensions, but they won't play when clicked to play. Windows Media Player says "Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file." I try to open on Firefox and get a Q with a question mark in it, and I try to open on my desktop with Quicktime and get "Error- 2408: Couldn't open the file FILE0021.MOV becuase it is not a file that Quicktime understands. Do I need to copy the files back to the SD card and play them on my son's camcorder? Help. Thought I was being so clever in doing this recovery.