to: CCleaner & Macrium 08/26/10
subj: Fix CCleaner so that VSS is not disturbed
I use the program Macrium Reflect to backup a copy of my hard drive to an external drive almost every night. When I run CCleaner, it does something to make this program stop and generate an error message to the effect that VSS (Microsoft's Volume Shadow Service) did not run properly. Consequently, I cannot use CCleaner anymore.
I hope that your two companies can work together and correct this problem.
http://www.piriform.com/
http://www.macrium.com/
If you do, I would appreciate being informed of your activity.
I further would like to be informed when the problem has been fixed.
If there is anything I can do to help, please let me know.
