[CCleaner Pro "Lifetime" Licence - why has it expired?]

Very very disappointed with Piriform. Like others, I'm now also getting the message that the registration key of my CCleaner Pro is no longer valid - despite being used on a single PC all the time, therefore not in breach of any t&c's. I asked Piriform support to sort out my licence issue and this is the response:

Quote

"it would seem that our licence management system recently automatically disabled your licence for overuse when it was flagged as having been used on 13 distinct machines - which is naturally problematic for a single PC home-use licence.

We understand that this sort of thing can happen over time, and a couple of options for you would be:

 

 

• If you only need CCleaner for one PC I can create you a complementary replacement licence - although note that this would only last for 12 months and then need to be renewed at the prevailing rate.
• If you need CCleaner for multiple computers, we have an offer on at the moment on 2 year licences of the 3 PC CCleaner Professional Plus bundle here [private link removed]
• If neither of those options appeal, there is always the free version of CCleaner available from https://www.ccleaner.com which of course has no limit on the number of PCs.

 

 

If the first option works for you then let me know and I can get that created for you."

They clearly want one-time licence holders of Ccleaner pro to start paying. I'm not even going to take up their offer of a free 1 year licence.

Goodbye Piriform, won't be touching any of your products ever again....even if they come with so called lifetime/one-off licence fees.

 

[CCleaner Pro "Lifetime" Licence - why has it expired?]

I'm now getting a nag screen on my Pro version, never seen this before until today. Does that mean this will happen regularly until I take out a new subscription? Shame on you Piriform/Avast/whatever-you're-called for fraudulently selling the Pro version with a non-expiring, lifetime key. As others have already said, at the time i bought this (directly from Piriform website) around 2012-2013, there was nothing in the email order confirmation that stated the Pro Version had an expiry date.

 

[CCleaner Pro "Lifetime" Licence - why has it expired?]

14 minutes ago, Nergal said:

  Always has been one year of automatic updates and priority support, all other pro features continue to work after a year is up.

That's strange, when i received my licence details by email, there was no mention at all of updates and support for just 1 year...

[CCleaner Pro "Lifetime" Licence - why has it expired?]

Hi,

I purchased CCleaner pro a few years ago when it was sold for a one-time fee instead of the current yearly subscription. So technically, I have a non-expiring licence (ie a lifetime licence) so why is the program showing that my licence has expired?

 

I can use the program without any issues except that I don't get auto updates. Why are Piriform not honouring the full software features (eg auto updates) for those who have a lifetime licence? With other software such as Malwarebytes, if you purchased a lifetime license then it gets honoured fully even though the software creator no longer offers such licences. Just feel a bit cheated by Piriform  as they didn't tell me at the time of purchasing my lifetime licence that feature X would stop working after X years....

 

[CCleaner not removing Comodo Dragon browser history]

Hi

 

I use Comodo Dragon (tweaked version of Google Chrome) for my browsing but i've noticed that ccleaner doesn't remove dragon history and cookies despite running latest version of ccleaner. Any idea what's wrong? On Piriform's website it says ccleaner is compatible with Chrome so not sure why it's not working with Dragon.

 

Cheers