[Losing return address in Word 2000]

That's better. Try this:

 

- Go to post #4 of this thread:

http://forum.pirifor...showtopic=25696

There you'll find the embedded script for Office 2003 that tells CC what to wipe.

- Copy all the lines (22 in total) that are under the [Office 2003] entry and start with Filekey.... and Regkey.... to a text file (with e.g. Notepad).

- Strip all the lines of Filekey...= or Regkey...=. So, e.g. Regkey3=HKCU.......... becomes HKCU..........

- Save the textfile and add all those lines to the ""Exclude"" section of CC.

- Now you must find out which of those lines is responsible for wiping the info you want to keep. Delete the lines one by one at a time and run CC again after removing each line. There could be more than one line that's wiping the info that you want to keep. A matter of trial and error.

 

A similar procedure works/should work for EVERY program for which the Piriform folks have provided a embedded script. A lot of those embedded scripts for a lot of programs can be found here:

http://forum.pirifor...showtopic=15307

http://forum.pirifor...?showtopic=1110

 

 

Many thanks - I'll try it in a few days. Sorry I hadn't replied earlier, only I have been away

[Losing return address in Word 2000]

Questions for you and your friend:

- What do you mean by ""losing return adress"" ?

- Which version of CC do you use (v2.34 ??) ? Did this occur in previous versions of CC as well ?

- Perhaps this problem started to occur after you installed (a) program(s) recently ? (MS Windows Update ??)

- What MS Office boxes appear in the Application pane of CC ?

 

Office 2000 isn't (officially) supported by CC (Office 2003 is), so I am a bit surprised that you think CC wiped that ""return adress"". Do you use a customized Winapp2.ini file with an additional Office 2000 entry ? I tend to think that CC isn't the cause for this problem.

 

CC version is v2.34.1200

I don't know whether it occurred in earlier versions of CCleaner as I have only recently installed CC on the Office 2003 pc.

Enter a return address under envelopes and labels. Save document

Run CC, the return address is still there

Switch the pc off

Switch on again and the return address has disappeared.

[Losing return address in Word 2000]

Windows XP, sp3, Office 2000 and 2003.

I am losing the return address in Word having run ccleaner. A friend who has Office 2003 also has the same problem and requires my help at solving the problem. I would appreciate your help.

[Office XP]

Gran, welcome to the forum.

 

I think you made an error while typing a line. The last character ""\"" must be a ""|"". When you type a line in the registry section of the Exclude section CC checks (with every character you type) whether that registry entry/key/line exists or not. As long as CC can't find that line in the registry, it greys out the OK button.

 

 

I tried changing the backslash, but no joy. After all - it is just a copy of the text posted earlier in this thread. The version of Office I am using is Office 2000, but a friend (who requires the change) uses Office 2003. Is that my problem?

[Office XP]

Billjf,

 

I hope you understand that now you have added that line to the Exclude section you can tick that box Office XP again. Then CC still will wipe a number of Office XP settings but that particular setting will be spared.

 

There's - at least - someone who benefitted from your efforts and that's me. I use Office XP as well.

 

I have the problem of the return address being 'lost' in Word after having run ccleaner. I tried to do as you suggested, but I have problems. When I go to try and exclude a registry entry, it doesn't seem to be listed. I select registry key, on browse, change to HKCU and type in HKCU\Software\Microsoft\Office\10.0\Word\Data\Settings, but OK is still greyed out - so I can't set it!