I have twice written to Piriform with this complaint and have yet to receive a response. A few days ago, I was asked to donate $20.00 (actually an unspecified amount at first). I was led to believe that I would, in return, get a "free" download of CCleaner. My PayPal account was debited $20.00. When I tried to download, I received a message that I had to pay another $29.95 for the full program. So, I removed as much of CCleaner as I could from my computer and asked for a refund to my bank account. I have received no refund and no response to my two complaints. Also, my computer is now running much more slowly, leading me to believe that my registry has been infected or commandeered by something akin to "Side by Side." Spyware, malware, or something of the sort. How do I get a refund from Piriform, and how can I remove whatever Piriform seems to have installed in my registry? Your help and advice will be appreciated.
Chris Frazier
