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  1. It seems after a lot of testing this is a Windows 7 Enterprise only issue. Possibly because of Domain logon where users are limited in the way they can log in and use the workstation (although I am not able find any Microsoft documentation to verify that). Maybe Microsoft provides the HKCU key for domains where the user may not or the computer may not have the rights to run HKLM. As far as I can tell the HKCU key does not exist in any other version of Windows 7, plus it is only there when the Windows 7 Enterprise machine is added to a domain. Maybe CCleaner can scan the key, if it does not exist ignore, it if it does then show whatever is in the key in the STARUP?? I thank you for all your help.
  2. Thank you for your screen shots. It is still not working here. I am using Windows 7 Enterprise maybe that makes a difference. I did check this on several machines all running Windows 7 Enterprise. It seems that you are correct and it is reading the HKLM key but it still is not reading the HKCU key. I have screen shots for you. Look like: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run is working, but HKEY_CURRENT_USER\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run Is not. I hope that helps. Thanks for looking into this.
  3. So again I ask: Developers: Is there are chance this will get added?
  4. There isn't a problem (per se). It is just that CCleaner does not LOOK at the RUN values (start items) in this key. This is were you can have more startup options in Windows 7 64bit. You look at the values in the normal run key(s) at: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run and HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run But CCleaner does not scan or read at: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run When you click on the START UP button in CCleaner you will see items in the REGISTRY "RUN" key, however with Windows 7 64bit there is a new REGISTRY "RUN" key at the above place. So you are not seeing all the RUN programs. If I put NOTEPAD.EXE in "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run" it will start notepad everytime I log on. I hope that helps. Thanks
  5. I have seen the %systemroot%\Installer folder emptied on a computer before and if it does get emptied you will run into many problems. This folder should not be cleaned. Unless you are 100% positive the software has been removed from your computer. I was not aware CCleaner cleaned this folder but if it does and removes software that is still installed you will run into problems.
  6. Developers: Is there are chance this will get added?
  7. CCleaner does not scan or find start items that are in the following registry key on Windows 7. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run I hope you can update it soon. Thanks, great software.
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