Help! I really messed up! in CCleaner Posted November 30, 2009 I have come across the same problem with USB keyboards and mice not responding on bootup. Sometimes it is because the PC does not see them until after the bootup. If the PC can?t see it there will be no response when you press a key or click the button before you get to the account login page for password etc. It only happens with some models of mouse and keyboard. Maybe the motherboard model is doing this also ? That does not explain your laptop keyboard error sorry. I don't play with laptops so I can't really say what your solution is. You could try an external keyboard and a standard mouse connector instead of a USB type to see if it responds. In a Worse Case Scenario = If you don?t care about the files on the laptop and just want to get it working then you could always just format the drive, then you can start from scratch with a clean system. You will need a copy of windows to install on the drive once you have wiped it clean though. The same Windows Serial No. if using a copy could be a problem for you depending on if you want to take it online for say MS Windows updates. If it is just a problem caused by software it will be repairable one way or another. If it is a hardware problem you may still be able to fix it but it could just be kaput. Has it had water damage or been dropped etc. ? [/quote I could care less about the files....just liked the idea of a free computer since the owner has already counted it as obsolete. Could I format the drive (however you do that) with linux. I have a computer that can boot in both microsoft and linux and I wouldn't mind linux if it meant free laptop.