norel

www.google.com is a subcookie of google.com. It could be a login cookie, prefernces cookie or something else. If you want to be logged in automatically when you visit Google, or if you want your browser to remember your Google preferences, you should save it, otherwise it should be okay to delete. In Firefox you can expand the google.com cookie and see all the subcookies and their details by clicking them. It might say PREF, PASSWORD, LOGIN or something like that. I don't know about any other browsers. Are the third-party cookies showing up in the browser? You might double check and see if they're in there. If so, it sounds like it might be an issue with the browser or something more complicated that I'm not qualified to give advice about.

Is there anything to clean? If Firefox is already configured to clear history when it closes there may not be anything. CCleaner will look, and that might be what you're seeing. In FF Options/Privacy see if "Clear history when FF closes" is checked. If so, open "Settings." There are options to clean Cache, Browsing History, Download History, and some others when FF closes. I'm not sure what the "Internet History" entry in CCleaner is. It might correspond to "Offline Website Data" in FF's options. If so, FF has never stored any Offline Website Data as long as I've been using it ( many years). It's different from regular cache but as far as I can tell it has no purpose at all. That may or may not help. If that's not it then I don't know.

I would also recommend not using secure deletion unless you're expecting the FBI to break your door down any minute. There's no reason whatsoever to use it (unless you sell your computer or hard drive) and lots of reasons not to. If you share the computer with others and you're worried about privacy, set up your own account with a secure password.

If you suggest it in the CCleaner Suggestions area there's a goog possibility they'll add it. In the meantime, Thunderbird's cookie manager is essentially the same as Firefox's. You should be able to configure it to delete the cookies you want to delete.

It wouldn't hurt to have an OK/Cancel button. I don't have any use for it but it might help a novice user. If you make some changes then subsequently change your mind but can't remember what you did, you could then just click Cancel and be back where you started. Once you get used to CCleaner it's very simple to remember what's what, but for newbies it could be helpful. The OK/Cancel button is pretty much standard on everything.

I wouldn't uninstall the actual updates, also known as "hotfixes," either unless you do it very selectively and you know it won't compromise security. The Hotfix Uninstallers on the other hand can be safely deleted but if you do just be aware you may not be able to uninstall any of the updates (hotfixes) they correspond to. This is probably not a big problem, but if down the line you ever decide you need or want to uninstall an update you might be out of luck.

In Firefox, when you open the cookie manager and display the list of cookies did you click the little + sign to the left of each entry and expand the list? If not, try that. If you don't see secure.shared.live.com listed then go through and click each sub-entry and see if it shows up in the area below as either Host or Domain. If so, I'd just keep it. It's related to one of your others you're keeping. I noticed CCleaner doing that with one of my cookies. For a long time it never showed it then suddenly it started showing it. I don't think CCleaner's capable of selectively deleting sub-cookies, it might be but I've never been able to figure it out.

First you'd have to know if the page is being cached to your hard drive. Being a login page I doubt it is, but if it is you'll have to locate it in your browser's cache then enter its path in CCleaner's Exlude list (Options/Exclude). More than likely it's stored in memory cache which is deleted when you close the browser. You could experiment. Open the login page and login. Then close the browser and reopen it. Go back to the login page and see if it loads quickly. If it does, it's probably cached on you hard drive. Then close the browser and run CCleaner. Go back to the login page and try it again and see what happens.

The easiest way would probably be to reinstall CCleaner. I wouldn't uninstall your current version, I'd just reinstall right over the top of the current one. If that doesn't work you might have to uninstall, but I'd try it without uninstalling first. I don't know if that'll fix it but that's what I'd try first.

I had this same problem after installing CCleaner 3 on Vista. I also ended up going back to 2.36.1233 and everything's fine.

Honestly I don't think much will happen if you have Vista or 7. Anything that's crucial to the operating system is locked down so tight you'd have to work pretty long and hard to delete it. You might loose something inconsequential that can be fixed with a reinstall. What the heck, I'll just ask, why not just make a backup?

Try running CCleaner the first thing after you restart, if you haven't already. I've had pretty good results when I do it that way. Restarting forces a lot of stuff to unload from memory that can cause CC to act a little squirrelly. Other than that I can't think of what it might be. I doubt you're doing anything wrong. It should delete exactly what it reports in the analysis.

Websites track you with Cookies. The browsing history is mainly just there for your benefit, it doesn't allow websites to track you. Make sure CCleaner is set to clean your browser's cookies and also set it to clean Adobe Flash Player, a lot of websites are getting sneaky and storing tracking cookies there. If you're using Firefox, in Options/Privacy/Exceptions, you can allow cookies from Ebay for just the session. This usually ensures that they're deleted whenever you close FF. And as was mentioned, check your Ebay preferences to see if there's something there that might be causing it. Honestly I don't know if it can be completely prevented at sites like Ebay. If you keep all cookies cleaned and stay logged out you shouldn't see it, but when you log in you'll probably start getting bugged again.

I liked to previous icons better too, but I've rarely known a software developer to change the appearance once they've made their mind up, especially on a freebie. I hope they do switch back, but I'm not holding my breath.

You can select files or folders to exclude with Options>Exclude. You could try that and see if it fixes it. You can also run Analyze first to see it any of the start menu shortcuts are slated for deletion. If so, you can right-click them and select "View detailed results." It'll show you where they're located. There are two setting in CCleaner that clean start menu icons. One is "Start Menu Shortcuts" under System and the other is "User Assist History" under Advanced. The User Assist History deletes the list of recently opened files and programs. If exclude doesn't work, you could disable whichever one might be deleting the shortcuts.

junbug, I've often wondered this myself. Internet Explorer is intimately connected into the Windows operating system. In fact, I wouldn't even call it a separate application. My theory is that as other browsers create internet cache files, the system makes copies that then show in IE. The reason I think they're copies is because when I delete them, it never effects the Firefox cache. But I really don't know why it does this, that's just my theory.

It's great you guys regularly update CCleaner with new and improved features, but the documentation could do with an updating. You're adding stuff faster than I figure out how to use it. Thanks.

The change log says it's intelligent cookie "keeping," so it sounds like if anything it might keep some cookies that aren't specifically in your "Cookies to keep" list but ones it "decides" shouldn't be deleted. I'd run Analyze for awhile before deleting and see what it does. It's not gonna just delete your cookies unless you say it's okay, at least it shouldn't

The www.netflix.com is probably the login cookie. Is your browser set to remove cookies at the end of the session? If so, the Netflix login cookie will get deleted whether it's in the CCleaner exclusion list or not.

Most of your questions can probably be answered with the CCleaner Documentation or by searching the Forum. If you can't find an answer by either of those, searching Google can be helpful. Then if you still have questions, asking a specific question will probably get more replies.

FTP stands for File Transfer Protocol. FTP Accounts are used for transferring files from one computer to another, like transferring Web pages from your computer to the server, for example. There's an article about it here: http://personalweb.about.com/od/ftpfileuploadprograms/a/01ftp.htm. It's one of those things that if you have it you'll know it, otherwise just forget about it.

Newt, do you know if VLC's Recent Media list is dependent on XP's Recent Documents list? If it is, you can clean it in CCleaner with Windows>Advanced>User assist history. It clears Recent Documents and the list of recently opened programs found on the Start Menu. You can also enable/disable Recent Documents- Right-click Start>Properties>Customize>Advanced>Recent documents. This will only work if VLC's list depends on the Windows list.

You're right. It should be backslash not forwardslash. My apologies.

I believe what you're looking for is: C:/Documents and Settings/All Users/Application Data/Alwil Software/Avast5. If not, let me know.

I love that you added Avast to CCleaner, but I think there might be a bug when using Windows XP. It doesn't automatically detect Avast when you select "Analyze" or "Run Cleaner." Three other XP users have confirmed this on the Avast Forum. http://forum.avast.com/index.php?topic=64420.0 There was some speculation this might have something to do with the path to the Avast logs being different in XP from Win.7 & Vista, but it's just a theory. It seems to work great in Vista & Win.7.