brilovett
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Posts posted by brilovett
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It maybe that you are running ie in "protected mode" which (I think) stores cookies in the %temp% dir
I just checked and I am running IE in protected mode. However, when I turn it off, I get the message "The current security settings will put your computer at risk." So likely not something I want to do. IE cookies are being stored in the C:\Users\[user]\AppData\Local\Temp\Cookies folder. Having said that, as far as I remember, this problem just started very recently. Did CCleaner handle protected mode differently in earlier versions? I'd rather not start installing past versions to see where the change was made but, if that's the only way to resolve this problem, I might have to. Any thoughts? Thanx.
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No thoughts yet on this one? It's driving me crazy. Any additional information I can provide? Can someone confirm this is a bug please? Thanx.
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I think this is a bug but, if not, please feel free to move to the proper forum.
I don't remember which version this started happening (I'm currently using 3.04.1389 64-bit) but, recently, all of my cookies for Internet Explorer started being removed by CCleaner, even when I specifically designated them to be saved in Options/Cookies/Cookies to Keep. After a few hours of troubleshooting, I've figured out the problem. When you have System/Temporary Files selected/checked, it ignores your settings in Cookies to Keep and deletes the cookies for IE. I think this is a problem. I do want all of the other temporary files deleted, but I specifically want specified cookies to be kept. This behavior does not occur in any other browser - it's just with IE (I've tried both versions 8 and 9 RC).
Having said that, if this is the way it's supposed to work, there probably ought to be some documentation somewhere as, clearly, if you select Cookies to Keep, you would think CCleaner shouldn't delete them no matter what other settings are checked.
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Under Options - Cookies, CCleaner is not showing all available cookies to delete (in the left column). Thus, you are not able to select them to be kept.
I have Firefox cookies for hostmonster (e.g., hostmonster.com, www.hostmonster.com) that appear when you look at the cookies list in Firefox but do not show in CCleaner.
Please let me know if you need anymore information on this bug. Thanx.
- B.
v 2.3.1130
Win 7
Firefox 3.6.3
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OK, this worked for me until the defect is fixed. Thanx.
- B.
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That (and brilovett's complaint) are unhelpful.
It suggests that other folders are successfully emptied.
That implies you only have one particular folder with a problem.
If you could stipulate the exact path/folder, the developers would having something to investigate.
Alan
Sorry. I didn't realize someone needed more information on the defect. For example, I have a folder that Windows 7 recreates every time I reboot called c:\temp\Bluetooth Exchange Folder (it's used to store files that are received by bluetooth). CCleaner used to delete this folder (which is always empty). Now it does not. There is another folder that is also recreated every time Windows reboots - C:\Users\[username]\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Bluetooth Devices. Though the file in it is deleted by CCleaner, the folder never is. Ergo, there is a defect with deleting empty folders. Please let me know if anymore information is required. Thanx.
- B.
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Same here. I was frustrated to upgrade and see this gone.
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Interesting outcome. But does McAfee become corrupt if you manually remove those folders on your own without CCleaner?
Ah, good thought. Actually, I just manually deleted the folder and it did not corrupt McAfee. Additionally, I then ran CCleaner (to clear the recycle bin), and it still did not corrupt McAfee. So obviously now the question is - what is CCleaner doing differently when it deletes that folder? This would actually suggest it might be a bug in CCleaner.
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Alright, I have found the problem. I had a custom clean of the C:\Users\[username]\Videos directory (i.e., I added the folder to be removed, and then did a Manual Edit to remove the \*.* in order to erase the entire directory). I wanted to delete it because Windows keeps recreating these empty directories when I don't use them. It appears that, as soon as you delete that directory, it screws up McAfee and prevents SecurityCenter from opening. I have no idea why. (McAfee initially claimed the problem was occurring because I also installed SpyBot - NOT!)
Hope that helps for others who have the problem.
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Perhaps clicking Analyze would reveal some McAfee files that CCleaner may want to remove, in particular files located in the user Temp folder. If you find any such files you can use CCleaner's 'Options->Exclude'. Wouldn't hurt to use CCleaner's registry cleaner to see if there's any McAfee keys it wants to constantly remove that may also need an Exclude.
Over the years I've used a number of anti-virus and security products which store temporary files that the application needs to function in the Temp folder and removal of those files could cause them to fail where they wouldn't function properly until the system was restarted.
That's the problem - I have run Analyze and none of the files that are deleted appear to be McAfee files. I've even run CCleaner without having it remove the files in the Temp folder. McAfee still gets corrupted. (Actually, after CCleaner runs, McAfee will not properly bring up blocking/user-attention required messages at all.) But I've done numerous tests and I am absolutely certain now that CCleaner is deleting something that McAfee specifically needs.
- B.
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Based on my research, there are many people complaining about McAfee Security Center not opening. I think I've figured out that it has something to do with CCleaner. (see my Feb 13, 2010 post on the McAfee forum here: http://community.mcafee.com/thread/14767). It appears that, when you boot, McAfee SecurityCenter can open properly (and do all of its other functions properly). However, as soon as you run CCleaner, SecurityCenter will no longer open. I've unchecked many of the options in CCleaner (e.g., IIS Logs, Windows Log Files, Temporary Files, SpyBot, Windows Defender) and tried checking only delete files in Windows Temp older than 24 hours. None of these seem to prevent the problem.
There is something that CCleaner is removing that McAfee needs to operate. Any ideas?
- B.
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I've found a bug upon upgrading to IE8 in Vista (64-bit). It appears that IE8 stores cookies in the directory C:\Users\[username]\AppData\Local\Microsoft\Windows\Temporary Internet Files. However, if you're using Firefox with the IE Tab extension (http://ietab.mozdev.org/), IETab cookies are being stored in the directory C:\[username]\Brian\AppData\Local\Temp\Cookies.
CCleaner is deleting cookies that are stored in C:\[username]\Brian\AppData\Local\Temp\Cookies. For example, if you log into Netflix using IE8 and save the login information, when you close IE8, run CC, and then restart IE8, the Netflix login cookie will still be there (assuming you've set CC to keep the Netflix cookie of course). However, if you log into Netflix using Firefox IETab, close Firefox, run CC, and then restart Firefox, the Netflix login cookie will be removed and you'll have to enter your login information again.
I'm guessing this is really more of a problem with IETab than CC, so I've posted this bug at http://forums.mozillazine.org/viewtopic.ph...386345#p6386345 as well. However, wanted to post here in case anyone is having problems.
- B.
System/Temporary Files setting removing IE cookies
in CCleaner Bug Reporting
Posted
Appreciate your post. However, I'm not inclined to turn off protected mode if this is a bug in CCleaner. If CCleaner specifically does not support saving cookies in IE with protected mode on, I'd like to just know that. However, if it's a bug, I'll look for the fix in future versions. But, either way, it would be great if someone could at least document which it is. Thanx again.