nevet

Well, Dennis, I sure don't want to rain on your parade...BUT, to your suggestion: ...I would have had to give you a negative reply and have moved on. DD doesn't install stuff, no add-ons added to either browser never mind the identical add-on to both of them, plus she had had the Verizon Security Suite installed when she signed up to DSL with Verizon six months prior and it had been running without glitches until I CC'd her puter, plus it was a set of software produced by Yahoo that I wasn't even aware of or knew she had! So you see, Dennis, for sure you were in the right ball park, for which you indeed deserve a modicum of credit for being on the right track. But the KEY here was the hired, on-point question I got from Mr Rath: "By chance, does your daughter have the Verizon Security Suite installed?" And then the follow-up suggestion after I queried DD and answered Rath with an excited "Yea Verily!" to disable VSS's ad blocker that resulted in the 'bingo,' plus the corresponding appropriate credit for solving this! Sorry 'bout that, no seegar, but hang in there, you were close. Btw, while we're giving and taking away points here, you can add another point to your now somewhat diminished pile for pointing me to the free version of Macrium Reflect ...an input I had neglected to express appreciation for previously. Haven't explored or used it yet, but did add it to my do-list to check out later...so my humble thanks for that contribution, sir! nevet

Problem solved! (CC not cleared from possibly contributing, but wasn't the prime cause either...) Btw, being hot on a different trail, I never got around to trying some of the recent suggestions here, but would have done so had the 'trail' petered out, which it didn't...but thanks all for your efforts to help, much appreciated! So for you that contributed, plus anyone else lurking this topic, the problem was quickly solved by the second $ "expert" to address it (B. Rath) on the Just Answer web site...and for a mere $18 no less (plus my voluntary tip)! JA mostly works in real time, and only charges if you're happy with an answer from one of their supporting "experts" and "accept" it. If not ultimately accepted, your deposit (your choice of $12-$18+) is refunded. Site also says it's supported by "experts" from a variety of other areas besides computer related (e.g. doctors, lawyers, veterinarians, mechanics, etc.), so you can bet your boots that I, for one, will have it saved to turn to for any future toughies that turn up! And aside from "free" advice on support forums such as this - which is great when it works - there's no way any pro would have worked on DD's puter for less than 100 bucks or more, even if not ultimately finding the fault with it. Anyway, off the commercial and back to the solution for this bear - one that had so far stumped me as well as anyone else who had looked at it on 5Star, Aanteres, and TechSptGuy forums as well as here - was simply (you're not gonna believe this!) to disable a default-enabled "ad blocker" (different than a "pop-up stopper" I learned) in the Verizon Security Suite (a Yahoo product I was told later) that DD had been running without a problem for over six months! Although amazed that could do it, and you can believe there's a couple of happy campers that it did, I probably never will understand why the problem only affected Yahoo pages, or why it started only after a CC run...but, I've long ago learned never to argue with success! nevet

Sorry to mislead you, Dennis. My reference to "her desktop" should have been to "her desktop pc" (as opposed to her laptop one). My apologies. Anyway, thanks for contributing...please come back if you come up with any other thoughts that might help.

Tried all of those that applied, mgr, plus also RnR'd Java as was suggested by another site...nothing's worked so far. Any other ideas?

Following a first-ever CC (version 2.18.0.878) run with a brutal 'dump practically everything' approach on daughter's old and super-slow Del desktop w/XP Home SP 2 OS, it largely solved her pc's tortoise performance, but left a weird problem I've been unable to solve despite restoring her registry to pre-CC state. Following screenshots are unique to just her current Yahoo interface, no similar problem with other web pages: Yahoo home page display Yahoo Mail display Oops...forum doesn't allow "dynamic images" so guess folks will have to click on the links instead...sorry (newbie here). Problem is common to both her IE and FF browsers, and is limited to her desktop as other puter views of her Yahoo pages are normal. I've also had her sign up to a new Yahoo ID hoping that resultant handshakes might re-establish whatever display related linkage may have been broken by the CC run...but no luck there. Also tried Piriform's new "RECOVA" utility but ended up with way too much straw to find whatever needle may have been buried in it. It still appears to me as most likely a registry problem, but it's tough to argue with restoring the pre-CC backup not solving it. So far, I can't say this is a CC version bug - in possibly mis-identifying some link as unneeded - vs. something I may have done unknowingly, thus classifying it as a 'pilot error' not a bug problem, but thought I should offer it here for hopefully some helpful inputs anyway. Personally, I'm at a loss of what options short of reinstalling her XP - a beyond 'last resort' one IMO - remain. Any ideas, anyone? nevet