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Everything posted by Glenn

  1. "Disk defragmenter could not start." typically means that the utility is installed but that something is preventing it from running. Have you tried running 'chkdsk' as suggested by Andavari? Check to see if DCOM Server Process Launcher service is running. Start > All Programs > Administrative Tools > Services. Status should be 'Started; Startup Type should be 'Automatic'. Check to see if Paging File is enabled. Right-click My Computer > Properties > Advanced > Performance > Settings > Advanced > Virtual Memory > 'Total paging file size for all drives:' should show a value such as 1024 MB. If not, click Change and, for Drive C:, select 'System managed size', click 'Set', then 'OK' on all dialogue boxes until exited.
  2. You have exactly what it says. Windows XP, Home Edition, SP3. Windows 7 is not commercially available until October. It is currently available only as a Release Candidate, for testing by those who want to take the risk. Therefore, no software can be guaranteed compatible.
  3. Glenn


    If you mean internet site passwords: - passwords saved in cookies are deleted if you clean cookies without protecting them using 'Cookies to save'. - passwords saved in IE Autocomplete Form History, Firefox Saved Form Information, etc. are deleted if selected for cleaning.
  4. I suspect the entries in the folder result from the method of updating, and that CCleaner does not clean that folder because it's not intended to be a network administration tool. This is probably the same reason Newsid backup is not cleaned.
  5. Just to eliminate the obvious, have you checked your Firefox settings? Firefox > Tools > Options > History 'Remember what I enter in forms and the search bar' selected? Private Data 'Always clear my private data when I close Firefox' deselected and/or Clear Private Data Settings 'Saved Form and Search History' deselected?
  6. I have the .NET Framework with all updates and my C:\WINDOWS\system32\config\systemprofile\Local Settings\Temp is empty. Did you update using Windows Update, Microsoft Update or other means?
  7. What OS? Which version of Firefox? Which version of CCleaner? Can you give examples of sites that are affected?
  8. Do you have 'Cookies' selected in the Cleaner > Windows > Internet Explorer list? If that's not the problem, try using the IE8 > Tools method to delete the cookies once, and see if CCleaner will manage them properly thereafter.
  9. If you mean the AutoComplete dropdown list that appears in the address bar: IE8 > Tools > Internet Options > Content > AutoComplete Settings > Delete AutoComplete history > [select items to delete] > Delete You can set "Use AutoComplete for" to not record these entries in the first place.
  10. CCleaner doesn't do anything by just being resident on your computer. The settings you used should have been safe but if CCleaner did any damage, removing CCleaner won't help. I would try restoring the registry from the backup. Although it may not be the cause of your problems, personally, I would also remove IE8. I found it to be unstable and a memory hog.
  11. What is running slow? Booting? Opening applications? Running applications? Closing applications? If so any application(s) in particular? Did you add/remove/change any other applications around the same time? Do you by any chance have Internet Explorer 8?
  12. Were the pictures deleted from your memory card or from your computer? If you delete an item from a removable device, the Recycle Bin for that item is actually on the device. Are you trying the recovery methods on the card connected? Did you use the card for more photos? If so, you've probably overwritten some if not all of the previous pictures.
  13. Which OS? Which version of CCleaner? What settings did you use when you cleaned?
  14. Why do you refer to the F310 as a "flash hard drive disk"? It appears to be a conventional 2.5" hard drive in a USB-connected external housing, not flash memory. Since you said you tried another computer it's probably not your computer. That leaves two possibilities: - If it's the controller that's gone bad, you could try removing the drive and running it through another controller. If it's still on warranty, take it in for servicing ... if you open the housing yourself, you'll void your warranty. - If it's the drive itself, you're probably out of luck.
  15. Can you empty the Recycle Bin using the Windows 'Empty Recycle Bin' command? By any chance do you have an item in the Recycle Bin that was from a now unattached device?
  16. You could make a shortcut to C:\Program Files\CCleaner\CCleaner.exe and move the shortcut to C:\Documents and Settings\<username>\Start Menu\Programs. OR You could simply reinstall CCleaner with the option selected this time.
  17. When you remove the IE version visible in "Add or Remove Programs", Windows XP reverts to the IE version that was integral to the OS installation. For Windows XP SP2, that should be IE6. You can then update to IE7 if you want.
  18. Which OS and which version of IE? Did you used IE between the cleaning and the reappearance of these files? To get a detailed list of files, in CCleaner, use Options > Advanced > Show detailed log of Internet Explorer temporary files, then run Analyze or Run Cleaner.
  19. I run Windows XP on several machines and have observed the self-cleaning. It seems to require layout.ini to update after 128 pf files have accumulated and a subsequent reboot. Because layout.ini only updates periodically, it may take up to 3 days for this to transpire. If you Google "Windows XP prefetch 128", you'll find numerous references regarding the self-limiting behaviour from reliable sources. One good reason to empty the prefetch folder is if a pf file or layout.ini is corrupt. I have encountered one machine where there was an error message to that effect and execessive pf files seemed to have accumulated. After deleting everything including the layout.ini, it seemed to self-maintain. If you check Vista Help for "prefetch", you'll find an article stating "The prefetch folder is self-maintaining, and there's no need to delete it or empty its contents." AFAIK that means it is also self-limiting but I don't know if the size limits and parameters are the same as XP.
  20. Something is wrong with your OS. The Prefetch folder is self cleaning at 128 entries. When the 128 limit is reached Windows will delete all but the 32 most used prefetch files. This is also why cleaning prefetch, on a properly operating system, is pointless.
  21. I had the same problem with another credit card company but it was IE8 not CCleaner causing the problem. If you happen to use IE8, check Tools > Internet Options > General > Browsing history. Is 'Delete browsing history on exit' enabled? If so, go one step further to Tools > Internet Options > General > Browsing history > Delete... The 'Delete...' button with three trailing dots (rather than the 'Settings' button next to it) leads to the Delete Browsing History settings page. If you have Cookies selected, do you have 'Preserve Favorites website data' selected? Not selecting the latter was my problem.
  22. In IE8 > Tools > Internet Options > General > Browsing history is 'Delete browsing history on exit' enabled? If so, going one step further to Tools > Internet Options > General > Browsing history > Delete..., do you have Cookies or Passwords selected? EDIT: The "Delete..." button with three trailing dots will not delete anything, it (rather than the "Settings" button next to it) leads to the Delete Browsing History settings page where the real "Delete" button resides. If you have the wrong settings, it's possible that IE8 (not CCleaner) may be deleting your cookies.
  23. If it's OK to delete all cookies, I suggest that you do so using each browser, e.g., in IE8, use Tools > Internet Options > Browsing history > Delete [select Cookies] > Delete. If you need to keep some cookies, selectively delete manually. Note that for IE8, you must delete cookies in C:\Documents and Settings\<username>\Local Settings\Temporary Internet Files, not in C:\Documents and Settings\<username>\Cookies. See if CCleaner can handle the cookies afterwards.
  24. Which operating system and browser(s) do you use?
  25. The Cookies to Delete panel will list all cookies currently in your cookie folder that have not been designated Cookies to Keep. When you delete the cookies using CCleaner or your browser, the list will also clear. As you surf the net, you will acccumulate cookies and the list will grow again.
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