PiPPi

I changed it to a whole new directory location under "C:\Documents and Settings\MyUserAccount\Local Settings\" and it worked. After that I changed it back to the original XP Pro location just to keep things tidy. It worked no matter where I put it. Notice that under XP Pro, the default TIF location is "C:\Documents and Settings\MyUserAccount\Local Settings\Temporary Internet Files". To set IE back to this directory you need to specify only "C:\Documents and Settings\MyUserAccount\Local Settings\" as IE adds the directory called "Temporary Internet Files" by default. I hear you and don't have solid knowledge about how the TIF folder works but just playing around the way I did made it it clear that really changing the TIF location was the key to setting the cookie-folder-to-TIF "pointers" correct for both IE and CCleaner. An added bonus was that changing the folder location completely deleted all old TIF content, something that was not possible before the folder change (trying to manually delete TIF folders would generate the ol' "Cannot delete, file in use" type of error). Granted, this fix has only been in place for about 24 hours but I've been through the paces with CCleaner all day with no issues whatsoever. Regards PiPPi

I had the exact same problem and this worked for me: - In CCleaner, go to "Cleaner". - Click the "Applications"-tab up top. - Uncheck the "Office 2003" box. Regards PiPPi

A fix that worked for my setup. Below is a post of mine from another thread on the same subject. I had the same problem with CCleaner removing "cookies to save", I use Win XP Pro SP2, IE6 and 2.17.853 of CCleaner. I had the cookies problem with 2.16 and upgraded to 2.17 for trying to solve the issue but that did not work. The fix that worked for me is as per below: ____________ I've spent some time on this now because I like CCleaner a lot and found a fix last night. Some pointer (the TIF desktop.ini?) to my user accounts cookie storage folder has been corrupted somewhere along the line. A real timesaver was that the "cookies to keep" were intact in the user accounts cookie folder. I backed up the cookies and tried a few things to fix the issue. What made things finally work was to go into the settings for "Temporary Internet files" in IE and change the location of the "Temporary Internet files folder". This in turn forces a logout/login and after that things were back to normal. Why this works I am not sure. My understanding is that the desktop.ini file for the Temporary Internet Files-folders somehow mirrors what is physically stored in the user account cookie folder. Could be that changing the TIF folder resets a broken TIF desktop.ini-file to correctly look for the cookies in the user account cookie folder. Whatever, CCleaners "cookies to save"-function works real fine again and I've learned something new. In all a good thing. Why the problem appeared in the first place is yet another issue. Looking at the reports on this problem here, the common denominator is that the problem started popping up in the "last couple of weeks". When was 2.16.830 released? Regards PiPPi

Thanks for the reply. I've spent some time on this now because I like CCleaner a lot and found a fix last night. Some pointer (the TIF desktop.ini?) to my user accounts cookie storage folder has been corrupted somewhere along the line. A real timesaver was that the "cookies to keep" were intact in the user accounts cookie folder. I backed up the cookies and tried a few things to fix the issue. What made things finally work was to go into the settings for "Temporary Internet files" in IE and change the location of the "Temporary Internet files folder". This in turn forces a logout/login and after that things were back to normal. Why this works I am not sure. My understanding is that the desktop.ini file for the Temporary Internet Files-folders somehow mirrors what is physically stored in the user account cookie folder. Could be that changing the TIF folder resets a broken TIF desktop.ini-file to correctly look for the cookies in the user account cookie folder. Whatever, CCleaners "cookies to save"-function works real fine again and I've learned something new. In all a good thing. Why the problem appeared in the first place is yet another issue. Looking at the reports on this problem here, the common denominator is that the problem started popping up in the "last couple of weeks". When was 2.16.830 released? Regards PiPPi

Thanks Win XP Pro SP2

I'm with Phonemes. Have the same problems with CCleaner wiping login-cookies since a few weeks back. Everything ran real fine until then and I really appreciated CCleaners "keep cookies-functionality" but as per above, that is unfortunately gone now. I just downloaded the lastest version, 2.17.853, but still have the same problems. To test I have "unsaved" cookies and resaved them but to no avail, CCleaner still wipes a number the log-in-cookies that I want to keep. The only change to this PC in the last couple of weeks is to have removed F-Secure and replaced it with Avast Home. I use IE 6.0, no changes there. Regards PiPPi Stockholm, Sweden