Jump to content
CCleaner Community Forums


  • Content Count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About Greyghost

  • Rank
  1. I checked the byte count of my hard drive. It was 17,606,107,136. Then I added one restore point and the new byte count was 17,662,541,824 which when after subtracting the original byte count, showed that it added 56,434,688 bytes added for one restore point. I then ran CCCleaner, the latest version, with normal file deletion and empty recycle bin checked, and it said it removed .18 MB. The actual new byte count was 17,606,189,056 which indicates to me that it actually removed 56,352,768 bytes which is virtually all of the new restore point. CCCleaner is erasing my restore points and not just hiding them as some seem to have asserted. Now the question is, what can I do about it other than just not use CCCleaner? I repeat that it does not exhibit this behavior on my Gateway laptop or my wife's Compaq desktop, only on my Dell Dimension 8400 with Windows XP, SP3 with all updates installed. I decided to do another test and came back and edited this posting. In a method similar to what Wyo did, I created another restore point, saved it, tested it. I then manually emptied the recycle bin and lost the restore point. The same identical thing happened when I used CCCleaner with Empty Recycle Bin checked. I then, instead of uninstalling and reinstalling CCCleaner as Wyo did, tried simply unchecking Empty Recycle Bin in that program. I then set up another restore point, emptied the recycle bin directly and still had the restore point (previously this had also erased the restore point). I then went to CCCleaner and rechecked Empty Recycle Bin and then ran CCCleaner and the new restore point was still there. It would appear that something is taking place during the updates of CCCleaner that starts deletion of the restore points both with normal trash emptying and with using CCCleaner and letting it empty the trash. Simply unchecking that box, even though I rechecked it in the next step, stopped the loss of the restore points that I had created for the test. It was always keeping one restore point even when losing the others. I think this gives new direction to the search for what is causing the problem.
  2. I am using normal deletion of my data. Some time ago, I used secure deletion but it took more time than I wanted it to, which is understandable. My System Restore disk percentage is currently set at max, which is 12% and is 17,849 megabytes of space on my C drive. Finally, in answer to your question about free space, I have 128GB of free space on the C drive and nothing on the D drive, i.e., to be specific, it is formatted but empty. I also followed the information about the monitoring of various drives and made sure monitoring was off on all drives except the C drive and that did not help either. It is interesting that this is not taking place on my older Compaq 7000US. I also tested my Gateway laptop to see if it is happening on it and it was not. The only computer this is affecting is my Dell Dimension 8400. I have run CCCleaner again with several restore points saved, it erased them and I made a log file. I first posted it here but it includes personal identification so I edited the post. I will send it to you via email if you want it.
  3. I simply want to add my findings to what has been reported. CC Cleaner is deleting my restore points as well. I am using Win XP Pro, with SP3 installed, everything updated, two large internal hard drives, one large external hard drive used for backups. I went to this site after I just realized that all except the last restore point was being deleted when I run CC Cleaner. I have no full hard drive issues. I went to the Piriform Forum and saw where other users are also losing restore points. Has there been any resolution to this issue? I went back and uninstalled CCCleaner, deleted all files of CCCleaner, created new restore points and every time I deleted anything from my trash, all my restore points except for the oldest one of the current day were destroyed. I then downloaded CCCleaner, installed it. Tested it again and it deleted all test restore points, again, except the oldest one of the day. Note, it did not save the newest, but the oldest of today's points. I tried uninstalling CCCleaner again, deleting all CCCleaner files, then creating restore points and again, just throwing out the trash deleted all restore points except today's oldest. Has anyone got a handle on this yet? I love the program but I don't want to lose all my Restore points but one.
  • Create New...