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Everything posted by Andavari

  1. An admin has notified Piriform about those zombie processes. Just letting you know that your posts aren't being ignored!
  2. You probably couldn't find a recovery program because recovering zero-byte files would be a unique use case. Many probably never considered it. Also since they're zero-bytes in size it wouldn't take any significant disk space to make a backup copy by zipping them into a single ZIP archive, and save that backup onto a portable hard disk or USB flash drive.
  3. Microsoft doesn't support the use of registry cleaners: https://support.microsoft.com/en-gb/help/2563254/microsoft-support-policy-for-the-use-of-registry-cleaning-utilities It's been said before that CCleaner either needs to hide the registry cleaner deeper inside the program, or better yet just remove it altogether. On a Windows 10 PC registry cleaning is likely to cause issues due to Windows 10 being updated so often.
  4. You could try a hosts file like MVPS.org HOSTS File and see if that helps. Various times throughout the day YouTube is just slow which is understandable with so many people still staying safe at home due to human malware.
  5. They keep changing and breaking many things. I was only going by what the last two major Win10 updates stated in Disk Cleanup in that Windows itself would automatically remove them on its own accord and both times it did. Didn't think once about an upgrade from a previous version of Windows such as Win7 or Win8.1 (not necessarily an earlier Win10) which would make perfect sense for it to be more relaxed with a 30 day period.
  6. Not to contradict or confuse what has been stated, however: I thought with the Win7 OS that the Slim build was required due to possible installation failure that would happen with the normal installer(s). That's if I'm remembering correctly, there's way too much to remember and keep up with due to all the multiple failed install reasons happening (and they're not all for the same reasons). So perhaps the possible "safe" approach would be to use the Slim build to install. If that's the case (and I don't know if it actually is), it would have to be done every time a new version is released for
  7. On Windows 10 after ten days it will automatically remove files in the Windows.old folder.
  8. Since you have the cookies to keep configured in CCleaner how about checking your web browser settings. In your web browser make sure it's not configured to clean when you close it since that's another way things you'd prefer to keep could inadvertently get removed.
  9. Probably a long shot however something else to check is make sure Internet Explorer isn't set to Work Offline mode - even though Win10 doesn't necessarily use it. Although with Win10 I haven't the foggiest clue if that will cause a failed installation like it definitely would back in the WinXP days when an installer needed to phone home or even download data from the web.
  10. Change log is always on this forum in Annoucements area: https://community.ccleaner.com/forum/5-announcements/
  11. Wish that still existed officially instead of being only available on download sites that remain to archive it, luckily it still works on Win10 for now which I'm surprised hasn't broken compatibility with it yet.
  12. Especially with modern versions of Windows (no so much on old versions like WinXP). For instance modern versions of Windows like Win10 will write to an drive even if it were on an external drive of any type (USB Flash Drive, SD Memory Card, Portable Hard Drive or SSD) modern versions of Windows create a System Volume Information folder that consumes a few small bytes. Now imagine if that overwrites a very small portion of a file you wish to restore.
  13. I had the same issue yesterday with 720p and 1080p, and I'm not using CCleaner Browser, although it resolved itself in a few minutes. Could be that YouTube is being over-used at the time, then again some ISP's throttle YouTube. One creator on YouTube stated his ISP throttles him on there at 5mbps.
  14. 1) It has no ability save scans. Once you exit the program it's gone, starting the program again means starting over from the beginning.
  15. This seems like setup spam therefore this topic is closed. Also that's generic general information you can Google or look up on YouTube.
  16. I don't think many of them remove their browser add-on/extension, at least not the antivirus software I've used over the years. In some the browser add-on/extension uses it's own unique installer/uninstaller as seen in Windows Add/Remove Programs.
  17. If that's in your web browser(s) it might be an add-on/plugin you can uninstall using the web browser(s). Or they may have put it into the registry somewhere. Personally I'd ask on their forum to see if they know exactly where it's located, and how to remove it.
  18. If you have an external/portable drive, or even another internally installed drive that has the capacity to restore the videos try restoring onto it. Do not try to restore onto the exact same drive where the files were deleted, since that has a significantly higher chance of overwriting what you wish to restore. I don't think your work will stop there though, you're likely in for a chore and you may or will have videos that won't play after being restored, and you may need to use a tool like the free Avidemux to re-save/re-mux them (or some other video tool) to see if they'll play in your
  19. There is always a risk, and especially so if the hard disk has been in use since the accidental delete happened.
  20. Might be a combination of using the registry cleaner and some weirdness that is in Win10 from time to time, and they did just have the updates Tuesday - perhaps just a coincidence. Restarting a computer is always the first thing to try, sometimes a session can just be buggy and Windows (any version) can be very finicky and weird sometimes. With Win10 in particular I've seen it have odd or buggy behavior with external USB drives as if they were never initialized or formatted (how a brand new SSD arrives) like there was nothing on them and rebooting and using the drive in the same USB port
  21. If you hibernate/sleep your system it won't save the Recuva scan results and you'll have to start over from scratch.
  22. You could go this route: 1. Download and install either Revo Uninstaller Free, or Geek Uninstaller Free. 2. Download the official Norton Remove tool. 3. Uninstall the Norton product with one of the free uninstaller programs mentioned in step 1. Either one will do and both more-or-less do the exact same thing by removing extra leftovers that the standard uninstaller ignores and leaves behind. 4. Reboot the system even if not asked to do so. 5. Run the official Norton Remove tool. 6. Optional: Manually hunt through the system looking for additional Norton leftovers in Program Files,
  23. When defragmenting modern hard drives try to find out by looking at their documentation/specifications usually in PDF documents on the manufacturer websites such as Seagate, Toshiba, Western Digital what exactly is the drive technology, i.e.; CMR, PMR, or SMR. Also see (if relevant to your situation): https://en.wikipedia.org/wiki/Shingled_magnetic_recording If you're trying to maintain any drive that uses SMR (which were sold unlabeled to consumers) they can have a serious performance penalty since they'll perform their own internal maintenance that the end-user has no control over, and
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