Andavari

The System Volume Information folders I've found in my brief tinkering can only be messed around using for instance some Linux distros which I found out when removing a China antivirus program from a computer that for who knows what reason stores data in the System Volume Information folders which I was able to delete manually. As for CCleaner's handling of the restore points my only guess is that it might have something to do with having administrator priveleges -- but it really shouldn't have that ability if you're for example using Win10 to delete restore points on separate Win8.1 system. It all sounds like a recipe for disaster if you're relying upon CCleaner to "manage" restore points. One thing to consider is to also get into the habit of making disk image backups because restore points are known for not always working.

Like allot of antivirus vendors they do have their own official tool that removes it rather well, it's called Malwarebytes Cleanup Utility.

Sometimes (not always) those types of utility programs have an undo feature and for obvious reasons since they could create and issue. So if you still have it installed see if it contains an undo feature so that you can more easily reinstate the startup of your program.

It's in the community winapp2.ini file. If that's all you need from winapp2.ini then only copy the "[Microsoft Teams *]" cleaner from it.

I think programs stealing focus is a Windows "feature", well not really a liked thing. And even if you or someone was running Windows 10 it can and will steal focus at times.

It helps to also configure CCleaner with your preferred Cookies To Keep so that it doesn't delete those, see here how to do that: https://www.ccleaner.com/docs/ccleaner/ccleaner-settings/choosing-which-cookies-to-keep

Here's the Recuva usage guide: https://www.ccleaner.com/docs/recuva/using-recuva If that AVG program only deleted the startup routine of the program you're wishing to restore (and not the actual program itself) you may be able to re-enable it using: * Older Windows OSes: MSConfig by going to: Start > Run > Type In: msconfig > Go into the Startup tab * Windows 10: Open Task Manager and go into the Startup tab.

You could see if it's available on the official HP website: https://support.hp.com/us-en/drivers

If you have a smart phone, tablet, etc., you can still use that page at the bottom to use the Contact button. Or if you have other means of getting online you can email their support directly using the following email address: support@ccleaner.com

Follow the link in this post by one of the admins: https://community.ccleaner.com/topic/60733-i-have-a-problem-what-to-do-next/

CrystalDiskInfo as you've already posted seems to be on top of things by gradually adding more drives, and is frequently updated and is often the most recommended or go to for drive information since it's simple, easy, small, and a keeper. Another that isn't just focused primarily on drives alone would be HWiNFO or HWiNFO Portable which is also frequently updated.

NVMe will have a newer revision coming out possible in the next few months so Speccy will be even further outdated. But there's other tools freely available online.

Probably the only thing you can do now is backup all of your personal files onto an external disk like a USB 3.0 external hard disk or SSD (preferably two backups just to be safe), and then factory reset the machine. With my experience of dealing with Dell that's probably what they'd have you do since a third party non-Dell OEM program attempted to update the drivers and who knows what else it has broken. Going by what I've seen on my mother's 2014 Dell laptop (ancient at this point) it still receives updates from Dell, so they're rather good at keeping things up-to-date without having to resort to a third party program while they still support a particular model of computer.

I personally thing the general rule is don't do yourself using third party defrag software, and instead just let Windows decide - with that in mind I wonder how commercial defrag vendors are still surviving. I can't remember if it was a post on this forum or elsewhere where I read that at some point a file can/will become so fragmented that Windows has no other choice but to defragment it so that it doesn't cause issues. I've personally only ran into fragmentation causing issues on a handful of occasions on old WinXP with an HDD where ClamWin Portable couldn't be used because the daily.cvd ("daily.cld") file had so many fragments in the thousands, that actually required third party defrag software to deal with since Windows Defrag couldn't deal with it at all. Even with an all SSD system I do perform a files only defrag on such things like the ClamWin Portable database because of prior issues.

For years having Site Preferences ticked in CCleaner would delete too much in Firefox, thus breaking something. I only used it once years ago, and immediately found myself having to restore my Firefox Portable profile from the regular backup I make.

Yeah. I just used what's built into Windows 10 that allows it to be removed, I however did not use the Power Shell method. How I removed it: Control Panel > Programs and Features > Turn Windows features on or off > Internet Explorer 11 See here for instructions, screenshots, and in case it needs to be reinstalled: https://www.windowscentral.com/how-remove-internet-explorer-11-windows-10

I uninstalled it months ago, although CCleaner always finds something and still cleans parts of it, so it really isn't completely gone from my system. As for some websites not working with it, well that's not exactly a recent thing, some websites never really worked correct with it. Although, I remember a few years ago trying to get returns done via Amazon.com was always an issue in Firefox and Chromium with the way their system was setup back then, however the old Internet Explorer always worked.

In case you have any additional issues see here: https://community.ccleaner.com/topic/60733-i-have-a-problem-what-to-do-next/

Do you have that "D:\Software" folder cleaned in CCleaner at: Options > Include

Since it's stating it skipped cleaning make sure Firefox isn't running in the background, that's typically the cause. If you installed any new addon/extension in Firefox that may cause it to keep running. Also when closing Firefox it doesn't instantly close. Depending upon the CPU, disk speed, etc., it can take awhile to fully close before you can successfully clean it.

Moved to the Bug Reporting section.

I removed your email address. It's best to not post your email on a forum since it will only get grabbed and spammed by bots reading websites looking for such things. I've left a note in our staff area about your issue so someone from Piriform will be able to eventually help you.

If it's an OEM system from for example Acer, Dell, HP, Lenovo, etc., you could ask them. It's highly unlikely anyone on this forum will take you up on the offer, for obvious security reasons!

I've been looking at Mini PCs since I'd like to fully retire my Sony PlayStation 3 from playing most of the videos and music (although it's still good for that) although it's not good for 60FPS video. That Mini PC shopping is on hold now. Due to the pandemic and the world economy I wonder if Microsoft is in collusion with hardware vendors to generate allot of wealth, we'll never know but it's been questioned already that the motive may not be entirely "security" focused.

Since you're on a laptop here's some things to try. Power Options: 1. Make sure the laptop is plugged into the charger. 2. Go into Power Options > Change Plan Settings > Change Advanced Power Settings > USB Settings > USB Selective Suspend Setting 3. Next to Plugged In select: Disabled Doing this will make the laptop when plugged into the charger act like a Desktop PC when USB devices are attached. Other: If you have a powered USB hub that gets it's power from being plugged into the wall use it for plugging in the drive. Some external/portable disks (even some 2.5 inch variants) will disconnect even if plugged in directly to a laptop or a USB extension cable.