there's no tool we have which will get around the fact your keys are lost because a) defrag moved something it should not you don't have your original key disk. There are no back doors - if you had every tool I had, you'd still not be able to get your data back with out the keys. There's nothing I can sell you to get around the fact that a bulletproof security product is doing it's job.
The code-of-the-day is not needed to reset someones password, it's needed to run the root disaster recovery kit. Of course, every enterprise customer can get the code from our portal at will, and most get them in blocks in advance. Even though if you had the code, it would not help you because you don't have your key.
re your last comment though, you are misinformed - the flack was because another individual user who screwed up his machine in much the same way you did, posted his drive (and key disk) to me via USPS in a brown paper envelope and it arrived physically broken. He was upset at the fact I would not pay for data recovery services. Thus he went on a rant. You can find his entertaining text all over google groups still to this day.
I'm sorry you lost your data, but please don't blame me or the product - if you had your key disk you'd be ok and it would be a 10min fix. I think it's unfair to hold me responsible for loosing it. It would be like blaming Ford when your car ran out of gas...