hello. can anyone help with this prob i am having:
when i power on my desktop, i get a black screen. then i have to use the "cntrl - alt - del" method to re-start , then it brings me to a screen that reads "windows failed to start because of a recent hardware or software change.......... blah , blah , blah, then it says to fix the problem, i must "repair windows" with the boot disk , or i have the "repair windows" option already in my computer. well, i was on the phone with my "tech" guy for 2 hours and we both found out that i have neither!!! he recommended that i use "CCleaner" because i