Willy2

- Something is wrong with the memory management of DF and I think that the memory management can be improved. - There is a difference between the info provided by Sysinternals' RAMMAP and Task Manager (Windows 7). When I look at the "Process" tab in RAMMAP then I count 13 DF processes (red Arrow & red rectangle). But when I open (the dutch version of) Task Manager (blue Arrow & blue rectangle) then I only see one process ("Defraggler64.exe"). The amount of memory used by DF (Task Manager) doesn't match up with the amount of used memory by DF as displayed in RAMMAP. Odd, very odd. These 12 extra DF processes don't use much memory but there are running anyway. Again, odd, very odd. - Recently I watched a video explaining how the program called "RAMMAP" worked. They mentioned the words "zombie processes". It seems the extra DF processes (as shown in "RAMMAP") are precisely that, "Zombies". The video also gives a (possible ???) explanantion of why these zombies exist. The video can be found at https://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-6-RAMMap The word "zombie" is mentioned a few times in the video from about 21:00 onwards. - Sysinternals' RAMMAP can be found here: https://docs.microsoft.com/en-us/sysinternals/downloads/rammap - See the picture attached.

- Found another example where DF thinks that a file had zero fragments. See the red Arrow in the picture.

- I have heard stories that the NSA is also VERY "interested" in such "weak spots" in several Operating Systems.

@Cornish Dowser See my reply here in the thread below:

@Cornish Dowser: - the program will continue to work when you disable the Mini Monitor untick "Show Monitor"). It's simply an extra visual tool on how CLEANMEM behaves. To see whether or not the mini monitor is running you just simply check Task Manager. - Cleanmem itself is run with the help Task Scheduler and after it has run the program closes itself. - Yes, "stealing the focus" is indeed a problem. And there are some other small tiny "inconveniences" but the program itself works well. But the author hasn't issued new updates in the last few years. The PcWinTech forum has indeed closed down (too much spam and very little responses).

- Did you turn on System Restore ?

- What is the size of that drive and how much free space (in GB & in %) does that drive have ? Do you have an SSD ? - What Defrag option(s) did you use ? - Did the amount of free disk space go down after each defrag ? Is System Restore active ?

- Suggestion: - Create one webpage which provides information which versions/builds of CCleaner are available (+ download links), for which operating system(s) (Windows, Mac, .... ) and on what versions of Windows these latest builds will (still) work. Then the info for this XP - Or add this information to an existing webpage.

Try the following (this assumes you have System Restore (SR) turned on): 1) Run Antibody's Wiztree and see how large the size of the folder "System Volume Information" is. 2) Run Defraggler on the other partition with the same options, as you have done in your previous post. 3) If the total amount of free space shrinks then abort the defragmentation and run Wiztree again. Did the folder "System Volume Information" grow by (about) the same amount that the free space shrank ? 4) Make a new SR Point. What is the new size of "System Volume Information" ? 4) Report back what you saw happening. This will also help others.

- For your information: Norway uses 2 (!!!) variations of one (norwegian) language. One is called "Bokmal" and the other is called "Ny Norsk" (= "New Norwegian" ???). - Perhaps CCleaner wants to issue a language version for both (norwegian) languages ??

- Glad you found the error. - "Fields & Fjords" are 2 different things. Fjord: https://en.wikipedia.org/wiki/Fjord - Given the odd characters the language also could have been finnish but the people in Finland use the Euro as their currency, not "Kronar".

- - Would it help when I send the 2 emails (in *.EML format) in a PM to one of the CCleaner staff members ?

- The second email was supposed to be directed to someone in either Denmark, Sweden or Norway because these 3 countries use the "Kronar" (see the text "250kr") or "Crowns" (english) as their currency. The currency exchange rate between NOK, DKK and SEK on the one hand and the EUR on the other hand also could confirm that the email was meant for a scandinavian country. There are some odd characters used in the email and those are used in those 3 scandinavian countries but NOT in the language (dutch) I use in daily life. "GOOGLE translate" thinks that the language is norwegian. ("tilbake" seems to be norwegian for "back"). - No, I only bought one license for 3 programs in one "package". That was in december 13, 2016 according to the dutch email. And I assume that the language was either dutch or english but I don't clearly remember. But it wasn't in 2 languages and certainly NOT norwegian. - The license key is the same in both emails. The expiration date in the dutch email was "13-12-2017" but in the norwegian version of the email the expiration date was "@CBMPOSTED@" (??????). This odd expiration date could give a (good) clue what could have gone wrong with the email program CCleaner is using. - "Alias" ??? Do you mean the name/alias of the email account I use or the name used in the body of the email ("Hi, ........... ") ?? The name used in the body of the email is the same but the dutch email contains one space more. Don't know if that would make meaningful difference.

- I had (past tense) a license for the PRO versions of the Piriform programs. The good folks at CCleaner try to entice me to buy a new license (with or without a discount). So, they send me every now and then an email with an advertisement for a license renewal. Like the one I received today (in dutch). No problem up to this point. - But today I received 2 such advertisement emails, one in dutch (the red Arrow in the picture attached points to the dutch header text of the dutch email) and one in Danish (?) / Swedish (?) / Norwegian (?). The blue arrows in the picture attached point to the danish (?? or swedish ?? or norwegian ??) text header of the email. - And that got me worried. Is the email adress shown a legitimate email adress from Piriform ? Or is this spam ? Is this an attempt of phising from someone who used an email adress that's (remarkebly) similar to a legitimate adress used by CCleaner ?

- For those who use Outlook Express Classic: [OE Classic *] LangSecRef=3022 Detect=HKCU\Software\OEClassic Default=False FileKey1=%LocalAppData%\OEClassic\Prg\Res|*.*|RECURSE FileKey2=%LocalAppData%\OEClassic\Prg\T|*.*|RECURSE ExcludeKey1=PATH|%LocalAppData%\OEClassic\Prg\Res\|dict-*.aff ExcludeKey2=PATH|%LocalAppData%\OEClassic\Prg\Res\|dict-*.dic ExcludeKey3=PATH|%LocalAppData%\OEClassic\Prg\Res\|dict-*.license (The last 3 "ExcludeKey" entries make sure that the spelling checker doesn't get "wiped out") - Questions: 1) Does it matter that "ExcludeKey1=" comes after "FileKey=" ?? Would it matter if I would reverse the sequence and put "ExcludeKey=" before "FileKey=" ?? 2) Was this already included in a previous "Winapp2.ini" ?? I got these entries through the program CCEnhancer (not supported by the folks of CCleaner and use it therefore at your own risk).

- Although I never used the program myself, it seems that there were still A LOT OF people using Incredimail. But starting in March of 2020 IncrediMail has shut down its servers. https://support.incredimail.com/hc/en-us/articles/230698407-Application-Crash-on-Launch - The latest version of OEC (PRO version) released today, is now able to import messages from IncrediMail.

- Yes, I received such an emails as well (now and in the past). The scammers overlooked - at least - one thing. I have put a piece of paper over the build-in video camera. So, I know that anyone who tries to blackmail me with a video is lying.

- "Stephen CCleaner" wrote on the "Wilders Security" forum: "Farewell to Windows XP & Vista ( ; _ ; ) - Version 5.64.7577 is the final planned build for Windows XP and Vista - This version will only receive critical security updates - Read our help article for further information and assistance" (Source: https://www.wilderssecurity.com/threads/ccleaner-v5.370654/page-53#post-2899082 ) - Does this mean that future CCleaner versions will see: 1) the support for Windows XP & Vista removed ? 2) or that future versions don't get any updates for XP & Vista anymore and that the user has to make do with the existing Win XP & Vista support in CCleaner ?

- I know the developers are still working on improving IMAP. It works but IMAP still needs more refinements.

- YouTube alway was streaming perfectly in IE 11. Never had any problems. But I don't have an "entry level" laptop. Memory usage was also never a problem because I have still CLEANMEM running.

- People who (regularly) visit the website YouTube with the Internet Explorer (e.g. version 11) browser (like me) will see a banner that says that Youtube is going to end support for Internet Explorer in the ((very) near ??) future. (They didn't mention a date when this support will be ended.) Those people are encourged to upgrade to Edge, Opera, Chrome or Firefox. (Not to other browsers ??).

- I still have to make the jump from from Windows 7 to Windows 10. One reason is that I haven't yet found GOOD alternatives for a number of programs / plugins I use in combination with Internet Explorer 11 and that don't seem to be available for (GOOGLE) Chrome. So, I have to switch back and forth between IE 11 and Chrome which is a REAL "pain in the a**". - Does Windows 10 still contain Internet Explorer (e.g. version 11) ? And does IE 11 there still receive (security) updates ? The info on this topic out on the internet is (very) confusing. - Can someone recommend a good download manager for Chrome ? I would like to have program that can download mutiple files in one run. Sometimes a webpage contains mutiple e.g. *.mp3 files. I would like to see that the download manager "grabs & download" all those .mp3 files on that page in one run. - Is there a program / plugin (for Chrome) that allows me to "grab & download" videos from e.g. YouTube. I usually download videos with a plugin from RealPlayer and watch the video at a later date. There are also videos available I want to keep for a longer time. But YouTube now displays a message that it won't support Internet Explorer 11 anymore in the (near ??) future.

- You also could try if a "Registry Cleaner" (e.g. In CCleaner) would be able to remove those obsolete registry entries. - Or try a registry cleaner that is (a bit) more aggressive than CCleaner. I can recommend Eusing's . I have used it for years and found that using it had no adverse effects. http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm

- Still using Win 7 but had no problems. - Or is this related to the latest "Preview Rollup update" that was released yesterday (february 7, 2020) ? This update carried the date "2020-01" (= january 2020) in the title. I thought support for Win 7 had ended last month (january 2020).

- It's usually a sign that the un-install program didn't remove all files and/or all registry entries that were listed in the Winapp2.ini file. - You have to clean those entries yourself from the appropriate folder on disk. - And / Or (if you're confident enough to use a registry editor like REGEDIT) remove manually those entries from the registry. The file winapp2.ini will show you what to look for and for what program.