Canary
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Posts posted by Canary
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Sorry - further to my previous response, what happens is this:
I type "D:\i386" into the dialogue box, and hit OK. Nothing happens - the dialogue box remains on screen. But if I hit Canel or Browse, though, there IS a response.
Sorry - yet another update . . . the dialogue asks for the disc with Service Pack 3 to be installed, but I don't have that. I've only ever had service Pack 2.
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Thanks for this.
I followed your step, but once the dialogue box came up and I pressed OK, nothing happened. Buttons not working is another of the issues I am having at the moment.
Sorry - further to my previous response, what happens is this:
I type "D:\i386" into the dialogue box, and hit OK. Nothing happens - the dialogue box remains on screen. But if I hit Canel or Browse, though, there IS a response.
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As for Hotmail, etc. did you try using other browsers?
No I haven't - I'll give that a go. Thanks.
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Click Start, Run. Type %systemroot%\inf, and then click OK
Locate the file named SRCHASST.INF, right-click and choose Install. Note that the file extension (.INF) is not shown in Windows Explorer unless the Hide extensions for known file types setting is disabled in Control Panel / Folder Options / View tab.
In the next step, you?ll be asked for the Windows XP CD (to extract msgr3en.dll and other files). Insert your Windows XP CD and point to the i386 folder in the CD. The i386 folder is usually located at the root of the drive (e.g. E:\I386). However, if you?ve installed SP1/SP2 or SP3 separately after installing Windows XP, you need to point to the "%windir%\ServicePackFiles\i386" folder when prompted.
Search Companion is reinstalled now. Note that the above fixes don?t help resolve search index related issues.
Thanks for this.
I followed your step, but once the dialogue box came up and I pressed OK, nothing happened. Buttons not working is another of the issues I am having at the moment.
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Once it's done that, try first to unregister it with ...
Regsvr32 -u jscript.dll
If that works, then do the manual register again ...
Regsvr32 jscript.dll
I've tested all of these from the Start\Run box, and they all worked fine. If it's still a no go, I've another couple of promising suggestions I've come across researching this, but it will have to be tomorrow.
If anyone can find a fix in the meantime, feel free.
Hi - sorry for the delay in getting back to you.
I got as far as this stage, then I got the same old error message.
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Just found this after finding a lot of examples of folk having a problem registering that jscript.dll file.
http://forums.cnet.com/5208-6142_102-0.html?threadID=321670 (Post#3)
How to get into safe mode is in my signature.
It's late here in the UK. Have to go I'm afraid, but if it hasn't worked, read that thread carefully in the link, and try "safe mode".
Hi - I've done it in safe mode, but it still doesn't work.
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If all else fails, and you have an xp disk, just run the system file checker. Info here
Hi - thanks for that. I've followed that link, and done everything it said. The good news is that it worked in that what it said would happen DID happen.
I installed my XP disc and copied the I386 folder across. The SFC Scannow then completed without further problem.
However, I have now rebooted the computer and my initial problems remain. I've yet to do what DennisD suggested and do it in safe mode, but the fact remains that DAF is unable to complete the process - and I keep getting the same error message.
And I still can't access Search Companion, Help and Support, System Restore or a number of web pages!
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That error which is shown immediately when DAF opens is there simply because it can't detect Internet Explorer 8, it only supports up to IE7. Please ignore that error screen by clicking OK.
The error code only comes up when I run I run DAF as Dennis suggested. It's not when DAF opens.
The full error message when I run DAF reads as follows:
"There was an error while registering the object C:\Windows\system32\scrrun.dll (with flag(s): "/s"). This is most likely caused by a corrupt object or missing/corrupt dependency. If you received an error about a missing file/module, it means that the file cannot be registered (missing dependency, or should not be registered).
The genetic Win32 error returned (which is not the same as the RegSvr32 error code is: Access is denied.
Win32 error code: 5
Visit the Dial-a-Fix tips page for additional information."
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That's a puzzler, because as I say I tested all this before suggesting it, and it went through Dial-A-Fix OK.
Try doing it manually. Go to "Start\Run" and copy and paste this into the window ...
Regsvr32 "C:\Windows\System32\jscript.dll
... and press OK.
I'll wait and see how you get on.
Thanks for your help so far.
I tried that manual way, but I still got an error message - "DllRegisterServer in C:\Windows\System32\jscript.dll failed. Return code was: 0x80004005"
I've got to go to work now, but I'll try it in safe mode later.
Thanks.
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So you found the dllcahe, copied and pasted the backup jscript.dll to system32 with no problems?
And then Dial-A-Fix wouldn't register it?
I tried all this myself first, and it all went fine. Can you delete the one in system32, and then copy the backup from the dllcache?
If you can do that, check to see if your problem is fixed without running D-A-F.
Still no joy, I'm afraid. When I now run D-A-F, it suggests I e-mail djlizard.net for more assistance.
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I've done all that, and tried once again to run Dial-a-Fix, but again it's not having it. It comes up with an eror message.
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No dllcache folder?
Ah well, have a look in System32, and see if the jscript.dll file is there or missing. There are a few jscript.dll files scattered around Windows in various locations but the version numbers are different, and as of yet I don't know if that's significant.
If it's there, mouse over it, and see if it gives you a version number.
Yep - it says it's version 5.8.6001.22960
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I've found the System32 folder, but there's no dllcache in there.
There's a dllhost file in there, but no folder called dllcache.
But I've just noticed that jscript.dll is already in the System32 folder.
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Right. Can you navigate down to ...
"C:\WINDOWS\system32\dllcache"
In there, you'll find a copy of the "jscript.dll" file. They're all in alphabetical order.
Right click it, and select "copy".
Then navigate back one level to "C:\WINDOWS\system32", and in any empty space, right click and select "paste". It should ask if you want to overwrite (unless it's missing). Click to overwrite.
That should work without any problem, and then you could run Dial-A-Fix again to make sure it's registered.
If it refuses to copy over, we may have to remove the corrupt file first. But again, no worries.
I've found the System32 folder, but there's no dllcache in there.
There's a dllhost file in there, but no folder called dllcache.
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I tried to upload the screen shot of the message I got, but for some reason I can't seem to upload it.
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Hi Canary.
There's a simpler way to get that jscript.dll registered properly.
Download a program called "Dial-A-Fix" from here ...
http://wiki.lunarsoft.net/wiki/Dial-a-fix#Mirrors.2Fdownload_locations.2C_and_articles
Once downloaded, extract the files from the Zip file. Right click and select "Extract All", and just click through the dialogue, and it will place the files inside into a folder in the same location you downloaded the Zip file to.
Double click the "Dial-A-Fix.exe" file. The .exe file extension part may not be visible, but no worries, that's the way your PC is set up (hides well know file extensions). It's also a simple standalone program. It doesn't install anything.
You should now see the Dial-A-Fix window. Check the boxes as I have them checked here ...
Just the one box, as that one includes checking for the availability of the jscript.dll and re-registers it.
This is a well known and respected utility for machines running XP or earlier, and won't do any harm to your PC.
Let us know if that makes any difference to your problem, and if you have questions about downloading and extracting, just post back. No worries.
If the dll is missing, I'll guide you through replacing it from another location on your computer.
Hi - it says there's a problem - it's either missing or corrupt.
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You got lost... what exactly are you not following?
Note: You require the Windows XP CD.
I don't know what to put into these three boxes:
4. In the File to restore box, type the name of the file that you want to restore.
5. In the Restore from box, type the path of the Windows XP .cab file where you want to restore the file, or click Browse From to locate the Windows XP .cab file.
6. In the Save file in box, type the path where you want to extract the new file, or click Browse To to locate the folder that you want.
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Hi - thanks for your reply.
Yes, they are two problems, but both have started at the same time. That could be a coincidence, I guess.(And yes, I'm on XP.)
Thanks for the Ask Leo link. I'd already been there and followed the link through to this page (http://support.microsoft.com/?kbid=831430), but that's where I got lost. Under "Resolution", I followed Method 1, but got lost with stages 4,5 and 6.
And I've just found that "Help and Support" on the Start menu doesn't work, either - and nor does "System Restore".
Help!
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Can I just clear things up? Are you saying you have 2 problems, one is that in start, search on your computer, the search companion is missing. Then two some of your internet pages come up blank?
Any help here first
http://ask-leo.com/my_search_companion_window_comes_up_empty_and_i_cant_search_how_do_i_fix_it.html
I take it you are using XP?
Hi - thanks for your reply.
Yes, they are two problems, but both have started at the same time. That could be a coincidence, I guess.(And yes, I'm on XP.)
Thanks for the Ask Leo link. I'd already been there and followed the link through to this page (http://support.microsoft.com/?kbid=831430), but that's where I got lost. Under "Resolution", I followed Method 1, but got lost with stages 4,5 and 6.
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Hi.
I haven't knowingly made any changes to my computer, but I've suddenly found that a) the Search Companion window is blank when I open it; and
a number of websites - including Hotmail and Talk21, both of which I use regularly - come up blank (although most other web pages seem to work fine.Does anyone have any ideas what I can do about this?
Thanks.
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It's probably nothing serious (or 'malicious') but it would be good to know what's causing it because it's certainly not behaving how it should. Apart from checking that the card is seated properly I can't think of anything else to check offhand ... if it were me I'd do a bit of googling around and see if I could find any clues that way.
Thanks. I really appreciate your help.
I have Googled it. It seems I'm not the only one who's had this issue, but there seems to be no obvious answers out there.
Just a couple of quick ones . . .
1) What do you mean by seating the card properly? I'm not sure how to do that.
2) If it's not affecting the working of my laptop, can I just disable the ethernet?
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Sorry ... it's the network card that allows you to connect via a LAN (ethernet) cable ... you probably have a socket on your PC somewhere. If you always connect via wireless then you may never use this. Most PCs and laptops come with this type of connection ... https://spaces.umbc.edu/download/attachment...87/lan_port.jpg
Thanks!
Yes, I always connect wirelessly. From what you say, is it fair to assume there's nothign for me to worry about here?
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Have you installed a new LAN network card?
If not maybe your existing card has become loose within the case?
No, I haven't. And forgive my ignorance, but I don't even know what a LAN network card is - let alone install one.
The weird thing is that I haven't noticed anything else different with the computer.
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a number of websites - including Hotmail and Talk21, both of which I use regularly - come up blank (although most other web pages seem to work fine.
IE and search problems
in Software
Posted
Hello everyone.
I'm really really sorry, but the problems on my computer got worse and I ended up unable even to access these forums.
I then tried to get help elsewhere but in the end I just went for the nuclear option of reinstalling everything, including the operating system.
But now it's all sorted, I just wanted to pop back and say thank you - your help and advice was greatly appreciated.