Alan_B

I have Firefox downloading into "My Received Files". The wonderful benefit is that all of "My Documents" and its sub-directories are blocked from the evil eye of System Restore, and when I delete any installer I immediately save hard disk space. If you download to Desktop - or most other places in C:\, then deleting any installer (or any file with a 101 or more set of possible extensions) will actually waste more space. System Restore will grab it before it is gone and place a copy (different name but same extension and same size) in the current Restore Point and also dump into its change.log a full path description of where it came from just in case you should ever try to roll back to a previous Restore Point. That was a long sentence without punctuation. I also get breathless when System Restore hijacks the system for a solid 20 seconds whilst it does its party tricks on an executable I never wanted it to see. And if my anti-virus takes a real-time interest in the executable that really makes my day !!! Regards Alan

I have exactly the same result, and a totally different message, when I click a link in my email client. My firewall Comodo does this because I told it to query any attempt of Thunderbird to Launch Firefox. You probably have a different firewall, but it may have a similar capability that has been accidentally altered. Or .. or.. or .. or without end. If you post full details of your operating system and malware protection (adware / antivirus / firewall / anything else I forgot to list), and which versions of browser (I.E.?)and Outlook you may get more relevant replies. Regards Alan

Davey That link gives a very comprehensive rich diet of information which I think I could use - but not this week - it made my brain hurt !!! It would be nice if an XP Home Edition only could be produced for the relevant sub-set of that information. Other forum members may also have a preferred sub-set. Do our forum members include any teachers looking for useful homework assignments ? Regards Alan

How about free-ware DPWIPE, available at http://www.paehl.de/english.php You simply drag and drop a file (or folder) into its "input field" and it is shredded, up to Gutmann 35. Not only convenient, but also safer if you only run it when needed. If you have a shred option in the context menu a slight twitch of the mouse when you only wanted to rename the file could be a tad inconvenient !!! Regards Alan

I think it is best to simply delete files to the recycle bin, and then have CCleaner shred the recycle contents, but if you want to easily MOVE (or to copy) a file to a chosen destination, I just found this :- http://www.howtogeek.com/howto/windows-vis...ght-click-menu/ It is supposed to work for Vista and also XP. I have not tested it myself - but I never alter the registry unless I have a brand new disc image available in case it goes wrong. I do trust the daily ERUNT backup to restore the registry, but it will not repair any consequential file/folder/system damage between a registry whoops and recognising a problem. I have a theory that if I think of something that could go wrong - it wont, its the things that sneak up unexpected that will hit me - so I do nothing without triple backup plans. I am still looking for extra security on top of belt and braces for my trousers !!! Regards Alan

Sorry, my Bad. I remember recently seeing advice to place within the "include" section a specific Shred_Bin folder for dumping files to be shredded, and I thought that right click was a way to make a file go there. Unfortunately I cannot remember where I saw this, and I cannot now track it down. You correctly understood my intention that adding a right click command might delay response to other commands. Sorry I failed to explain that "C:\Program Files\CCleaner\CCleaner.exe" /Shred_This %1 was only intended to illustrate the sort of thing which I feared might cause a delay - I never intended you to try it !!! CCleaner may, either now or in the future, accept a command line argument, but probably not the off-the-top-of-my-head "Shred_This" Final suggestion - don't right click, just delete it. That should move it to the Recycle bin, then when CCleaner next runs, if you configured it to Shred the Recycle bin it will be gone for good - with a bit of luck !!! Warning, shredding may need a bit of luck. If you modify/delete a "system" file from a location that is monitored by System Restore, then System restore will place a copy into the current Restore Point. Most of C:\ is monitored. "system" files have a vast range of extensions other than exe and dll. You may need to boot into Safe Mode to possibly avoid interference by System Restore - pretty sure I read that some-where !!! Regards Alan

Already available. Right click has a "Send To" option which moves files to chosen destinations. I believe you only have to create a "Shred_bin" folder and add this to your set of "Send To" destinations, and it will go. You also need to add "Shred_bin" (or any name you chose) to the CCleaner -> Options -> Include, then it will get shredded with everything else you put there. For some people a large inconvenience of the right click context menu is that it takes time before it appears. One of the many reasons is the quantity of destinations, and Windows takes an unhealthy interest in the purpose of EVERY destination before it allows you to choose, and this means that if a destination is "CCleaner.exe /Shred_This %1" etc. it will take longer to evaluate than if the destination is "C:\Shred_bin" - and this longer evvaluation of all possible destinations will impact every right click - even if you simply wanted the "copy" or "Send to Mail" option. If you want to know how to add a destination, I apologize in advance, I cannot remember, but some-one else may advise, or just Google for "send to" - you will get 1,520,000,000 results. nb http://support.microsoft.com/kb/310270 could be very useful, but others may be simpler !!! Regards Alan

1. portableapps.com is expressly designed to be portable. It should NOT leave any trace in the registry. After I run a portable application the only evidence I find in the registry is where its activity was considered suspicious by my Comodo malware protection, and I told Comodo it was O.K. and to remember its was O.K. 2. If a Flash Drive had a program (portable or otherwise), and that program was no longer present, would you really want CCleaner to remove the invalid registry entries ? NB If you run out of USB ports, or for any other reason the Flash Drive is not present, then its programs will also not be present. If CCleaner removes the consequently "invalid registry entries" it might inconvenience the use of those programs when the Flash Drive is plugged back in. Regards Alan

I suggest you look at http://forum.piriform.com/index.php?showtopic=18820 A strongly recommended product is "eraser". There is also an "eraser portable" if you consider important "When will I stop installing ...". Piriform produce CCleaner, Defraggler, and Recuva. They could no doubt integrate these into an "All You Ever Need" package without much effort. They may be able to incorporate "eraser" within that package, because the source code is available and http://portableapps.com were permitted to adapt it for eraser_portable. The downside is :- 1) Once a stand-alone product is updated and released, the "All You Ever Need" package is out of date; 2) The "All You Ever Need" package will need updating AND RE-TESTING AND VALIDATING, wasting valuable developer effort; 3) And most importantly, I at least, and possibly most Piriform users, would consider such a product as bloat-ware and continue to only use the stand-alone products. I am a very satisfied user of CCleaner, and have no intention of searching for an alternative, BUT if such extra capabilities were added I may well look for a non-bloat-ware product. I, and possibly the majority of CCleaner users, hope that Piriform will never abandon the stand-alone products. Regards Alan

A desk top short cut leaves me in control - I like it. I would NEVER use anything to interfere with a direct control of shut down - nor should you !!! If Windows goes bad you might want to shut down and reboot. If 99% of the CPU is tied up doing something, the last thing you need is to have CCleaner intercepting the shut down. If you ever install software, it is possible it requires a reboot before completion - it might even invoke a shut down for you. Can you be sure that no installer will ever leave a vital file in a TEMP folder, expecting to use it after reboot ? If the boot up sequence is re-directed to this vital (and missing) file, would you then get a normal start-up sequence and a failed application installation - or would this give you experience of the Recovery Console ? I do not know - and I would rather not find out the hard way !!! Regards Alan

Quick additional note. Look in "Processes" tab of Task Manager. Sometimes when Firefox is closed it leaves a process behind, in which case select that process and click "End Process". Regards Alan

I agree, but it was not my decision !!! This computer was a gift to me from my daughter, and she has a profile and prefers I.E.7 rather than Firefox. Out of courtesy I tolerate this - she only logs on briefly once or twice a week. For our mutual security I have downgraded her profile to non-administrator status. I have no need for Flash, and would like to avoid wasting 4 MByte of code for F.F. Flash, but I have to have it so my daughter will not use its absence as a reason to persist with I.E. I much prefer to use Firefox 3.0.4. For me I.E. is a painful risk I normal avoid. I use I.E perhaps twice a year when circumstances compel. Yesterday I had to use I.E. because my Internet Bank web-site has just been "upgraded", and everything still worked with Firefox, apart from one aspect where the next page was blank with a "done" status. This was consistently repeatable. I tried again with I.E. with the same results - for half a second, after which an Active X script or something coughed into life and proceeded to complete the "blank" page. Incidentally, when I downloaded a CSV file of my account, I found they had transposed the debit and credit columns. Just when I thought I could desist from validating the bank statement's arithmetic, I find they could be crediting the debits and debiting the credits. If I am quick perhaps I could buy a luxury yacht and become a millionaire over night !!! My initial reaction was that I am glad such idiots do not design Air Traffic Control computers. My final considered opinion is that these idiots in financial organisations have done far worse damage to our present economic structure !!! Regards Alan

Use Windows explorer and look for your missing c:\programmefiles\comodo\comodoantiviru\Emgupd\engAutoupd.exe. actually, start looking for c:\p* I think you will find the correct spelling is C:\Program Files. Similarly proceed through the rest of the path perhaps Comodoantiviru should have a space. You MAY eventually discover that ...\Emgupd\ does exist, but that it is inaccessible. Inaccessible folders are one of the "benefits" you get for free with NTFS. engAutoupd.exe could exist within a folder, and Comodo could know it is there and use it even if its folder is inaccessible. The folder could be inaccessible due to :- registry corruption (inevitable "benefit" free with Windows, how I miss *.ini files); or a side-effect of a battle between Comodo and Malware; or part of Comodo's self protection. If you wanted you could probably disable Comodo's protection; BUT FIRST check on the Comodo forum - I think you could expose yourself to danger and you really need advice before tampering with malware protection. If it is inaccessible for any reason, then CCleaner will always be told by Windows that engAutoupd.exe does not exist, and when you clean the MUIcache it will be purged from the registry, and immediately Comodo next uses engAutoupd.exe then Windows will say "I see you" and dump the reference back in the registry (why it should do that is any-ones guess - mysteries also come free with Windows !!!). Regards Alan.

I am not sure if I understand the question. My daughter and I have separate profiles that are private from one-another. When I run CCleaner it purges the Firefox junk within my profile, i.e. my cookies and my downloaded cache etc., but it knows nothing about her profile, and all her cookies and downloads etc remain available for when she next logs on. Similarly when she runs CCleaner it removes her cookies and things, but mine are left intact. Regards Alan

Is it possible Recuva did NOT recover the precise files that had been securely erased ? Are you in fact seeing previous versions that were NOT available for secure deletion ? e.g. If you edit and save a file, the original version will be automatically deleted and left in free space. If you then delete the final version to the Recycle bin and later securely erase the recycle bin, a subsequent RECUVA operation should retrieve the earlier versions that the editor discarded as it saved the latest version. You need to use Notepad to create and save "Test.txt" with the contents "test number 1". Then edit and save Test.txt, changing it to "test number 2". Then delete Test.txt to recycle bin, and then securely erase recycle bin. Your complaint will be valid only if RECUVA is then able to retrieve the version that holds the text "test number 2" nb I stipulate Notepad to avoid any automatic backup saving which some sophisticated editors / word processors (and also so M.$. Office stuff) do automatically in the background. File edit is the first thing that sprung to mind. There are other possibilities I will think of if I can't sleep tonight !!! Regards Alan

Last week Secunia reported that I had 3 versions of Adobe Flash. I do not like Adobe - rubbish bloatware. I found umpteen versions of obsolete Adobe junk in various places, including C:\WINDOWS\system32\Macromed\Flash\ I purged ...\Macromed\Flash\*.* and still had left behind diabolical ...\Macromed\Flash\ KB923789.inf After an awful lot of effort, and many failed attempts at SAFE mode and taking ownership etc. I finally got rid of it. I then found that with I.E.7 Adobe would use a 1.8 MByte installer to deliver an Active X version of Flash10, and Firefox had zero flash capaibility, OR with Firefox Adobe gave me a 1.8 MByte installer for a NON-Active X version of Flash10, and then I.E.7 had zero flash capaibility. I had to down load / install BOTH versions to have Flash capability for both browsers. I am now stuck with all of this within C:\WINDOWS\system32\Macromed\Flash\ :- C:\WINDOWS\system32\Macromed\Flash\Flash10a.ocx C:\WINDOWS\system32\Macromed\Flash\flashplayer.xpt C:\WINDOWS\system32\Macromed\Flash\FlashUtil10a.exe C:\WINDOWS\system32\Macromed\Flash\install.log C:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe C:\WINDOWS\system32\Macromed\Flash\uninstall_activeX.exe C:\WINDOWS\system32\Macromed\Flash\uninstall_plugin.exe And of course I now have two versions of Flash10. Adobe also have an 8 MByte Flash installer which delivers a lot more code, and possibly supports both browsers with one download. And Adobe will also dump Google Tool bar on you given half a chance ! Regards Alan

Your specific question has been answered. In case you are interested CCleaner has the ability to uninstall selected software, BUT First you select "Tools" button (below CCleaner and Registry) and then the Uninstal Button, and then select the software to be uninstalled. Regards Alan.

I think that CCleaner may be hard coded not for the System Drive, but for Drive C: If you use Windows XP you can change the drive letters. You can probably transpose C: and E: with the result that either :- 1. the alternative O.S. will now reside on the new C:\, and CCleaner will now clean as required; OR 2. you will have perpetual BSODs and I will be cursed for ever for suggesting this !!! I have no idea what the consequences may be, and I suggest you wait for experienced advice. Regards Alan.

I Googled for "RAS-Service" and got 13,100 hits. Top of the list was http://www.comptechdoc.org/os/windows/ntse...ide/ntsras.html Most interesting was a security warning at http://www.heise-online.co.uk/security/Mic...ce--/news/74818 "RAS-Service" is outside my experience, but others here may be able to advise. Regards Alan

I thought that was the case; but I never bothered to Google because I tend to view all Microsoft products as still only fit to be called Beta !!! Any officially Beta product is likely to fail. Most software, Beta or otherwise, can fail. CCleaner could damage stupid software that depends upon the continued existence of stuff it places in %TEMP% etc., but is unlikely to damage anything it knows. and is unlikely to damage what it does not know, BUT If CCleaner removes junk that I.E.7. dumps all over the place, it will probably purge those same junk locations if I.E.8. BETA puts stuff there, and if I.E.8 BETA is now placing essential data or executables in those junk locations, then CCleaner (and ANY other temporary / junk cleaner) will destroy it. I suspect that could be the cause of your problem, and CCleaner (and all other junk cleaners) will damage I.E.8 until such time as :- Microsoft makes I.E.8. compatible with I.E.7. (wait for Service Pack 4 !!!) or, CCleaner is updated to distinguish between I.E.7 and I.E.8. Moral of this story :- Don't use BETA releases; If you can't resist a BETA package - do uncheck any CCleaner option that was good for the "ALPHA" version. Suggestion - Follow Davey's advice - go back to I.E.7. Regards Alan

I started the above post before Davey posted his response, and my post is NOT a contradiction of Davey. My information should allow you to get maximum information out of the event log. Davey's information should get your computer mended. Incidentally, is I.E.8 out of Beta release yet !!! Regards Alan

The image shows a fresh error every second, suggesting you have one sick puppy there !!! I guess it took less than one hour to fill the 512 KByte normally allocated for each log. I like the dates "reversed". I immediately see at the top the last thing that happened, and if I want to know why I can scroll down to see what led up to it. If you want to un-reverse, just click at the column heading "Datum". You can sort the table on any column. e.g. if you click on "Tijd" it is all sorted in time (with dates scrambled). If you sort on "Geeb..." then all event numbers appear in a sequence, and you only have to look at the TOP of the list to see events less than 7001, and then at the bottom of the list to see numbers greater than 7001. This SHOULD save your eyesight - you no longer have to scrutinise every line to find anything other than "7001", BUT Microsoft STUPIDLY did not reserve 3 blocks of contiguous numbers for Information/Warning/Error, so some Error numbers will actually appear between Information numbers, therefore you would need a rapid scroll through the log to see if any other Red flags appear between Information or Warning events. (Though I suspect you only have one event 6006, and 2837 off events 7001). If you select one "7001" error and right click and choose properties, it will show a description followed by "For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp." If you click on that link, it should take you to relevant Knowledge Base information. When my daughter's IPOD SHUFFLE is plugged into a USB Port, it causes chaos on all the other ports, and my External USB connected Hard Drive is immediately permanently busy and unavailable, with no recovery other than to power right down and restart the system, and a subsequent chkdsk found 3 errors on each of 1299 files Nice one Apple - IPOD is their stealth weapon against Windows So, I learnt to disconnect the hard drive before letting the IPOD any where near, and then IPOD caused this system error >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> Event Type: Error Event Source: i8042prt Event Category: None Event ID: 40 Date: 09/11/2008 Time: 18:59:00 User: N/A Computer: ACER-311VPBCEH0 Description: An error occurred while trying to acquire the device ID of the mouse For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 00 00 08 00 01 00 62 00 ......b. 0008: 00 00 00 00 28 00 05 c0 ....(..? 0010: 32 05 00 00 00 00 00 00 2....... 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 00 00 00 00 00 00 00 ........ 0028: 00 00 00 00 00 00 00 00 ........ <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< I did not click on the offered link, instead I clicked on the "copy text" button, and then pasted into this post as above. If you do the same with one of your error 7001 events, some-one may have further advice for you Regards Alan

Harry You have correctly found the events of interest. The extreme left of your picture shows you selected "Toepassing"; I guess that corresponds to "Application". Where you have 6 different event logs to choose from, I have only 4. My 4 logs are, from top to bottom :- Application Security System Internet Explorer Application has :- "Very interesting" events marked with a Red Error (e.g. your FOUT); and possibly "Very significant" events marked with a Yellow Warning. Security has never yet shown me anything significant. System is crucial, with Red Error and Yellow Warning when things go wrong. You should always start at "System" and not at "Application". Internet Explorer is always empty - perhaps because I always use Firefox instead of I.E. When the O.S. (Operating System) has problems, then System is where you get the best clues upon what went wrong with O.S. Application will show you things that went wrong with user applications, and many of these events are consequences of the O.S. problems, and are not necessarily due to defects in the application. I suggest you look for Red Errors and Yellow Warnings in the various logs. Also note the exact time of any such Red or Yellow event, and then inspect all the other logs for ANY event at or preceding the time just noted - it may give a clue upon what led up to the error. If you select an event (e.g. FOUT) then right click it, you can select "Properties"; this gives a small window with very useful information and on the right hand side are Up and Down buttons - the next button down shows 2 overlapping pages, and clicking that will select all the information (including lots of mysterious hexadecimal numbers) and copy it into your clip board, just paste the clipboard into Notepad and you can easily include it when you next post to this forum. Finally, I notice that in post 10 on Nov 22 2008, 01:03 PM all the errors refer to C:\Docume~\Harry\Locals~1\Temp\*.txt I think this is one of the first regions that CCleaner will purge. Question - if I.E. fails because it depends upon a temporary file, should it be re-installed ? Which I suspect means re-installing Windows - life is so much better with Firefox !!! Is it possible that I.E. (or its Windows host) was actually doing something with this temporary file when CCleaner came along and pulled the rug out from under its feet ? Regards Alan

Possibilities include :- 1. If you never touched the registry, and merely removed files, they unfortunately did not go into the recycle bin. You may be lucky if you "undelete", e.g. via use of RECUVA (available at this site). WARNING If you have RECUVA already installed you are luckier than most people. If not then it may be best to download and install it onto a drive other than C:\ (e.g. borrow a flash drive). All deleted files are part of free space, and anything you install on C:\ will overwrite a piece of free space, destroying files that could otherwise be undeleted - hence it is best to minimise any writing to disc before you try to RECUVA. n.b. System Restore will involve an awful amount of writing to the disc. 2. Merge the Registry backups - assuming you removed via a Registry Issue Fix and accepted the option to create a backup; 3. System Restore to a Restore Point early than removal. With a bit of luck this SHOULD restore something as vital to the system as I.E. Regards Alan

Another possibility is to move "My Documents" from elsewhere and back to where it belongs !!! I remember a long series of posts in one thread on some forum. It started with a complaint about lack of privacy - other users in other profiles could see all his private stuff in his "My Documents". It ended when it was discovered that he had 'moved the "My Documents" elsewhere', and in his case "elsewhere" was outside his profile - hence everyone had full access. A "perfect" new O.S. installation, with all folders where Microsoft intended, still has "Gotchas" for the unwary. Things can get worse when folders get shifted to the "wrong" places. I suspect many non-Microsoft applications (e.g. CCleaner) might get broken if "My Documents" is in the wrong place. Regards Alan