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tomworld9

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  1. Thanks for that, I replaced this drive over the summer with a new one and the media center drive was replaced last week when I first encountered this problem, so the drives themselves are fairly new. What I find curious is that both computers are experiencing identical problems. The only common link that I have been able to identify is the fact that I used CCleaner at about the same time--hense my questions here on this forum. As I have noted the drives both read and play media, but for the purposes of recording I am stumped! Do you really think it could be a loose connection on both computers? They are networked... Thanks again for your time Tom
  2. Thanks for the help with the drive it no appears to be in a position to record, however when I use Nero 6 I get a "drive Failed" error message, after which I can only record images. I have checked out the links you have included and switched the start-up type to Automatic, as it was previously at manual and some of the other links suggested I try automatic. Any thoughts? Thanks Tom
  3. Still can't figure out why the drive(s) won't record.... anyone??? Thanks Tom
  4. Thanks for the Doug Knox fixes the drive now shows up and plays dvd's, however it won't recognize blank disks and won't record!!!!??? What's up with that? Tom
  5. Your kidding me..that could take days to go through every entry, delete it, reboot, and then see if the drive shows up. The directions made no such mention of rebooting the system after each deletion. Anyway my computer finds the hardware the code 32 error doesn't allow me to use it. There fore it doesn't show up in "my computer" Thanks for your input Tom
  6. PS I don't run Roxio, powerdvd or musicmatch software...
  7. thanks for the advice, but still no go...I followed these directions in the registrey editor: "There should be many keys called {4D36E965E325-11CE-BFC1-08002BE 1 0318} If you want to export a copy of the values, select File => Export and enter a suitable filename, which will be saved as a .reg file that can be restored just by clicking on it. When you select a particular key, in the right window, for some of them, you should see keys called UpperFilters and LowerFilters. Select each such entry in turn, right-click with the mouse on it, and click Delete. After closing the Registry Editor, you should be able to use the CD/DVD drive again. However, you may have to reinstall software that accesses the drive, such as CD writers and DVD players." as directed and set about going through every entry in each of the specified keys that indicated anything to do with the internal drives. For each I closed the editor and refreshed the "my computer" prompt to see if a drive would show--to no avail... Next? O my media computer I have attemped to install a new dvd drive, but am running into some set-up problems... how many strikes is that???? hope someone has a solution soon Tom
  8. Davey, Thanks for your advice, unfortunately there is no drive to right click from the "my computer" prompt. As I said before the message I get when I search through my hardware and try to enable the drive is "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)". My next move is to do a system restore. If you can make any other suggestions... Since the same problem occurred on both my computers within a week, I am thinking the CCleaner is the culprit. When I load disks in to the drive the "read" light goes on, but unfortunately no action. Both of these drives are less than a year old, so they don't have a lot of miles on them. Let me know if I should try anything else... Tom
  9. Hi, I have a problem that I am uncertain about. I think it may have been caused by CCleaner. I used the program about a week ago on my desktop work computer and was so pleased with the results that I downloaded the program to my media computer. Over the last 5 days the dvd burners on both computers have stopped reading media goiving the following information when I try to reinstall the drivers : "A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)". I cannot access the drives and I cannot boot from my windows XP home edition disk. I am not sure that choosing an old back-up date is going to solve this problem. could someone please advise. I am in the process of burning xmas presents and would like to finish soon. Thanks
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