RHB

Lately, when I run the Analyzer, no files show up. Have I got something set wrong? It just suddenly started. I know I have files on the computer to clean out.

Sorry for the duplicate. I hit reply by mistake twice. Hope I don't do that again! But that was my first post and I got confused.

When I run Issues in CCleaner, I get a columns marked Problems, Data and Registry Key. I don't understand what the problem is and after I run the cleaner, the next time I get the same problems. So can someone explain, please? Many thanks. I use Windows ME.

I downloaded and installed Visual Basic 6 but still can not get ADD to let me add a custom folder. Thanks for the tip though.

This is what I have tried and it doesn't work. I can't get the pop up when I try to click on ADD FOLDER. I've tried several times and the last few times I tried, my computer freezes and I have to use CTRL+ALT+DEL. Then the box says CCleaner is not responding. I wrote to the contact address and asked for help and haven't got a reply But I noticed they have a statement below the message box that says that Custom Folders is being worked on. So perhaps it is not my computer but the program. I'll try it again in a few days and see if it works.

When I click on "customer folder to clean", I can't type in a folder name. Nothing happens. If I click on ADD, nothing. No place can I find a way to type in the name of the folder that I want to add.

Can someone tell me how to add a folder to clean in the custom folder file? I tried clicking on ADD but that didn't work. Thanks.