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Everything posted by ColTom2

  1. Hi: I found what was causing the problem of CC not cleaning all the Temporary Files and I must admit the problem was caused by no one but me. The reason the laptop was not cleaning the files was that I had the Setting under Options > Advanced > checked to "Only delete files in Windows Temp folders older than 48 hours". As soon as I removed the check CC naturally did what it was suppose to do and removed all files regardless of age. I apologize for this original posting, as it was only my having an erroenous setting by me that was allowing CC not to clean all Temp files. Anyway glad that I found the reason and that it had nothing to do with IE8 whatsoever. (User Error!) ColTom2
  2. Hi: Please disregard my prior email, as deleting Suggested Sites from IE8 Favorites Bar did not resolve the issue. Affter two days Disk Cleanup now indicates 155kb in Temporary Files on my laptop after running CC I now have no idea as to what is causing this problem with CC cleaning Temp Files, as it still persists on my laptop, bot not my desktop. I apologize for my prior false report as to the fix. Will continue to search for the cause.... ColTom2
  3. Hi: I think that I have found the cause of CC not cleaning all the Temporary Files and it did have to do with IE8. As I orginally reported this problem was applicable both my Sony desktop and Toshiba laptop. However, sometime in the past few weeks the problem disappeared from my desktop and was only happening on the laptop. I thought most likely that I had changed a setting in IE8 possibly on the desktop and not the laptop so today I started comparing settings etc. It appears the reason for CC not finding these files, which by the way has grown from original 143kb to 154kb, has to do with "Suggested Sites". I had the Suggested Sites feature turned off on both computers, but what I found was that I had Deleted "Suggested Sites" from the IE8 Favorites Bar on the desktop and not the laptop. Apparently deleting the "Suggested Sites" from the Favorites Bar has resolved this issue. Therefore to prevent this from occurring you have to Delete "Suggested Sites" from the IE8 Favorites Bar, as merely turning it off affects nothing in this regard. ColTom2
  4. Hi: I do not have "Slimbrowser" installed, but I do have Firefox 3.5 along with IE8, and this issue persists after upgrade to latest CC version 2.23.993. ColTom2
  5. Hi: My actions as indicated in my prior email did nothing to resolve anything. Now the size of the Temporary Files remaining after running CCleaner is 148kb on both desktop and laptop. Hopefully Piriform can find where these files are being generated from and resolve the issue within the current settings. ColTom2
  6. Hi Alan: Thanks for your reply. I had previously thought of what you mentioned applicable Disk Cleanup and trying to identify the Temporary files in question. However, when you select or highlight Temporary files the "View Files" option disappears and you cannot view them. I agree if I knew where these files were I might could better see if I could change my CCleaner settings to include them. I sorta feel like these files are currently running under CCleaner's radar, as my settings are pretty inclusive and are the same as prior to IE8 upgrade in which I never had this problem. The only item applicable Internet Explorer that I did not have checked in CCleaner was Autocomplete Form History and the reason was is that I have it turned off in IE8. However, I have now applied a check to this item in CCleaner and also removed the check in IE8 applicable Tools>Internet Options>Advanced>Browsing "Use inline AutoComplete (outside of internet explorer). If the above resolves this issue of not cleaning all Temporary files I will advise accordingly. ColTom2
  7. Hi Dennis: Thanks for your comments; however, Suggested Sites was one of the first items in IE8 that I turned off after I upgraded to it. So it's not Suggested Sites, but it is some other item I feel within IE8 that CC is bypassing or not currently finding. Hopefully they can find the cause and include it in the cleaning process of Temporary Files to resolve this issue. ColTom2
  8. Hi: I believe this problem started immediately after I upgraded to IE 8 in which CC ver 2.22.968 does not clean ALL Temporary Files. Prior to upgrade to IE 8 I could run CC with my current settings and it would clean ALL Temporay Files. Now when I run it twice to get it to indicate "0 byres removed" and then run Microsoft Disk Cleanup it files Temporary Files that CC has not removed. Normally the files are approximately 143 kb in size that Disk Cleanup finds. This occurrs on both my Sony desktop running XP MCE(2005) SP3 and Toshiba laptop running XP Home Edition SP3. Again I feel this problem started after IE 8 upgrade. Any additional info will be appreciated that will allow CC to clean ALL Iemporary Files. Thanks, ColTom2
  9. ColTom2

    Delete IE files

    Hi: You did not indicate what version of IE that you have installed, but I would almost bet that it is IE8 and not IE7. If it is indeed IE8 then you will just have to live with the problem, as I had reported this problem sometime back. I got tired of waiting for a fix, as well as some other IE8 problems that were not CCleaner related, and decided just to revert back to IE7 which resolved everything. I am sure that Piriform is working on resolving it's relationship with IE8. ColTom2
  10. Hi: I finally gave up on IE8 on my desktop and reverted back to IE7. Everything with CCleaner is now back to normal. Piriform sure has a lot of work to do in preparation for when IE8 does come out of Beta and into the Windows Update system. There are far to many bugs with CCleaner and IE 8 currently, even though I have left IE8 on my laptop just for testing purposes. The 5.0MB and .28MB files were like "phantom" files as I could never find them in an effort to delete them. I could delete the 5.0MB file 3 or 4 times in succession with CCleaner and why it would keep appearing after the first delete I have no idea. Also as I have mentioned CCleaner appeared to be very unstable, as even the screen blue border consistently changed colors. I have always had great CCleaner usage and this erratic behaivor with IE8 was just more than I could tolerate. I suppose I lost confidence in CCleaner with IE8. As a follow-on note one does not want to roll back IE8 to IE7 everyday and it's not for the novice. It's a real chore to get IE7 back to where it should be and not a simple task. Anyway hopefully I have provided some helpful info in regards to forthcoming IE8. Cheers
  11. Hi: I was hoping that the latest version 2.17.583 would have addressed the issues that I originally reported after installing IE8, but it did not. I still have erratic cleaning results when I run CCleaner that I never had prior to installing IE8. The 5.0MB file along with another .28MB appears frequently after running CCleaner. Repeated cleaner runs will normally delete the .28MB file on second attempt, but the 5.0MB file might appear 3-4 times before it finally indictaes "0" bytes. Also after running CCleaner until I get "0" bytes and then immediately running MS Disk Cleanup tool, the tool will indicate a varying quantity of Temporary Files. This never happened prior, as it always indicated "0" files when I launch Disk Cleanup after running CCleaner. So CCleaner is not cleaning all files even though it indicates "0" bytes. In addition, the blue border around the CCleaner screen will change off and on from a normal bright blue to a pale blue which I never saw before. I don't know if this is some abnomality or not. Hopefully someone will test CCleaner with the new IE8 and resolve these issues. Thanks
  12. I have some additional info since my last posting. I now feel certain that IE8 has caused CC version 2.16.830 to not clean Temporary Internet Files properly. Apparently a fix is required by CC to correct the problem of cleaning Temporary Internet Files when IE8 is installed. While the CC installed on my Sony desktop runnimg XP MCE(2005) SP3 does not identify the file causing the problem my Toshiba laptop running XP Home SP3 does. The file string of the problem file is C:\Documents and Settings\(User)\Local Settings\Temporary Internet Files\SuggestedSites.dat 5.0MB in size. Suggested Sites is a new added feature to IE8. I can run CC and it will Remove this file and rerun it imnmediately again and it will Remove it again even though the previous run indicated "0 bytes removed". It's erratic in the cleaning of this file. Sometimes when you run CC it appears to Remove normally, but most all of the time it requires repeated cleaning to get to "0 bytes" and remain there. As I said you can run CC and it will show "0 bytes removed" and rerun it immediately again and it will show the 5.0MB file as being removed. Hopefully this additonal info will leas to the resolution of this problem. ColTom2
  13. I agree with you that the problem needs to be identified and solved. The more that I remove and then put back the tick applicable Internet Explorer Temporary Internet Files and then Run Cleaner I now feel the problem is more within the way that CC ver 2.16.830 is identifying these files rather IE8 per se. Again if CC identified the file string applicable these files in question it would be much easier to resolve. Also the lack of identification by CC could be part of the problem. I suppose an interim measure would be to remove the tick from Temp Internet Files and then randomly put it back. This way it would suppress the apparent problem to a limited basis. I maintain a rather clean computer and with all installed applications kept current.
  14. I have tried all your suggestions and many more. To begin with you can't turn off/on Suggested Sites as it is not listed under Tools options even though that is what MS tells you. So I just totally deleted it from the IE8 Favorites Bar and that way I knew is was not turned on. I now know how to delete and add it back to the Favorites Bar. I also have completely deleted all IE Temp Internet files, but for some reason CC lists 2 files now normally after Run Cleaner for a total of 5.28MB. It will delete the .28MB file and then the 5.0MB file reappears. Sometimes it does it while other times it doesn't....very erractic and I can't seem to determine why. (I wish that CC would list the file strings for these files.) Also if I take the tick out of Internet Explorer Temp Internet Files and run CC and then put the tick back and immediately run it never displays these files. I have FF and I suppose the smartest move would to make it my Default browser....
  15. I am sorry to report that the original problem is back again today so the fix that I thought worked does not. It still on occasion shows the Internet History 5.0MB file again after original Run CCleaner. I still believe that this problem is associated with IE8.
  16. Hi: I can't believe that I have found the answer to my question so fast after my posting, as I had been evaluating this problem for a few days prior. The recently added feature to IE8 "Suggested Sites" was the cause of leaving the (1) 5.0MB file when running CCleaner. I deleted this feature from the Favoirites Bar and now CCleaner is cleaning as it normally has in the past. This might be something that the CCleaner team needs to look at with the upcoming upgrade from IE7 to IE8 by Micorsoft. ColTom2
  17. Hi: I upgraded to IE8 ver 8.0.6001.18372 a short time before last CCleaner version 2.16.830 was installed. I do not know if this has anything to do with problem as outlined below, but it started shortly thereafter. Now when I run CCleaner most of the time it will clean all but (1) Internet Explorer History file 5.0MB in size. When I run CCleaner immediatley again sometimes it will still show the (1) 5.0MB again. While other times it will show "0" like it always did after second repeated Run Cleaner. Sometimes I have to Run CCleaner multiple times to get it to "0". In addition, the blue border at the top of the CCleaner screen blinks from the normal dark blue to a lighter blue in color upon opening CCleaner. ColTom2
  18. Hi: The Outlook Express 6 Block Senders List problem was fixed with a minor tweak (deletion) to the Registry and all is well. Again sorry for the erroneous reporting as being a CCleaner related problem.
  19. Hi: Further research into this matter of deleting entries in Outlook Express 6 from Blocked Senders List indicates the problem IS NOT CCleaner related. It's an Outlook Express problem and not CCleaner, which I am currently now trying to resolve. I apologized for my erroneous posting of this item.
  20. Hi: I am using CCleaner ver 2.06.567 and just noticed that it is deleting all enrties that I have in Outlook Express 6 Blocked Senders List. I have unchecked all MS Office applications and it still is deleting Blocked Senders. I am running Windows MCE(2005) on a Sony VGC-RA716G desktop. What setting can I change that will enable me to not delete all my Blocked Senders List? I never had this problem until recently. Thanks
  21. Hi: This problem of deleting Windows Defender scan history still exists after installation of new version 2.05.555. Sorta makes one wonder if anyone from Piriform reads these postings for this problem to exist for such a long time....
  22. Hi: This version of CCleaner, as well as previous versions, erases all Windows Defender scan history if you leave the check applicable it in the Applications Tab. If you run CCleaner with the check applicable Windows Defender when you open Windwos Defender it will say under "Last scan: Not available". Remove the check and it will provide last scan history. It has been this way for a long while and I was hoping that someone had reported it and Piriform had fixed it; however, that is not the case as this problem still exists.
  23. Hi: I am sure that Recuva used to have the capability to recover emails deleted from Outlook Express 6, but I am using the Tree View and cannot find the location of these deleted emails after running the scan. Am I missing something or has Recuva lost the capability to recover deleted emails? Thanks
  24. Hi Davey: Your fix did the trick, as now it works as previously with no problems. You are a good man "Charlie Brown"....
  25. Hi: I to am having the same problem since I upgraded to version 2.04.543. You can run the new version and it will clean everything and then you immediuately run it again and it now always finds some IE Temporary Internet Files of varying number each time. It never indicates zero like it used too whenever you run it twice in succession. Here are examples: CLEANING COMPLETE - (0.230 secs) ------------------------------------------------------------------------------------------ 0.16MB removed. ------------------------------------------------------------------------------------------ Details of files deleted ------------------------------------------------------------------------------------------ IE Temporary Internet Files (2 files) 0.16MB ------------------------------------------------------------------------------------------ CLEANING COMPLETE - (0.245 secs) ------------------------------------------------------------------------------------------ 0.29MB removed. ------------------------------------------------------------------------------------------ Details of files deleted ------------------------------------------------------------------------------------------ IE Temporary Internet Files (8 files) 0.29MB ------------------------------------------------------------------------------------------ I am using Internet Explorer ver 7.00.5730.11 with OS Win XP MCE(2002) SP2 on desktop and ver Win XP Home SP2 on laptop with same IE version. Both computers will have the same problem. I have never had this problem with any prior versions of CCleaner.
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