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Everything posted by hazelnut

  1. Let us know how it works out for you.
  2. Click the down arrow where it says Download, and you can choose your operating system. https://www.microsoft.com/en-us/edge I like the new Edge. It is fast and you can use any Chrome add-ons with it.
  3. Microsoft have published a very detailed account of what data is collected by the new Edge browser, why it is collected and how to turn it off. https://docs.microsoft.com/en-us/microsoft-edge/privacy-whitepaper
  4. Try CCleaner Options.... Disable Smart Cleaning.
  5. Do neither of these ways work? https://support.piriform.com/hc/en-us/articles/360020931831-How-do-I-manage-my-CCleaner-subscription-
  6. Just go here using CCleaner Browser and search for your extension and add it https://chrome.google.com/webstore/category/extensions
  7. What was the app called?
  8. If Health Check is for 'novice' users, a sort of slimmed down CCleaner for non advanced users, how are their opinions supposed to be taken as a serious measurement ? You don't really need to re-run the survey for what are glaring facts. Health Check needs to be a separate thing. It should not be the default at install. It should not be running with options that the user is not made aware of.
  9. Try here https://www.ccleaner.com/support/license-lookup or here https://support.piriform.com/hc/en-us/requests/new
  10. No way a user should have to go through all this just to uninstall a Piriform piece of software.
  11. I have made Piriform aware and they are looking into it. You are not alone with this error. https://community.ccleaner.com/topic/57083-ccleaner-browser-has-taken-over/?tab=comments#comment-318469 https://community.ccleaner.com/topic/57845-ccleaner-browser-wont-uninstall/
  12. No more offers for Avast and CCleaner products are ticked by default at install Unfortunately Chrome install is still ticked by default
  13. https://support.piriform.com/hc/en-us/requests/new
  14. Google translate....... When I start the cleaning process it tells me that Google Crome should be closed, but I don't have that program open. I give the button "Close and analyze" to start the analysis. But then sometimes he tells me again that he has not been able to close them and if I want the closure to be forced, I also accept it. Then the cleaning operation starts properly. But I consider that these notices should not appear. Why do they appear?
  15. https://answers.microsoft.com/en-us/education_ms/forum/all/right-click-in-windows-10-using-touch-screen/1de53031-c561-4110-a85d-d60e5edbbbb8
  16. In windows 10 there are 2 ways to uninstall..Settings..Apps and by typing Control Panel in Start. Have you tried both ways?
  17. If you go to the install file in Programs is there an uninstaller in it ? What operating system Windows 10 or Win 7 ?
  18. One or two posts about this over the years. Here is one of them https://community.ccleaner.com/topic/43438-large-8gb-file-not-being-de-fragmented/
  19. Stephen if they completed the survey after their first Health Check, they may not have realised the things that will have been cleaned. Often it is afterwards that the user comes to the forum for explanations on why certain things have happened after running Health Check. They are not aware BEFORE or AFTER that Health Check does not follow the ticks that are in the CCleaner interface that they see when they open it up. Instead it follows its own built in rules. This needs to be clearer, or separate otherwise you are getting people to run Heath Check as the default option at install when it doesn't follow the 'rules' that users think it does and the Health Check settings cannot be changed. Not good for a user, not good at all.
  20. As a test do an exclusion for CCleaner in Eset and see if it works then. Post back with result please.
  21. That was a long time ago, 13 years !! Drop in again soon. Also make sure you have a happy life.
  22. Well, well, well,..... It's been a long time, good to see you are still okay Take care now, and drop in again soon !!!!
  23. The ability to clean all user accounts on a machine when run from an admin account.
  24. The contact is here https://support.piriform.com/hc/en-us/requests/new Are you saying you didn't receive a key? Have a look at the links here https://support.piriform.com/hc/en-us If you have the key you can just download the free version of CCleaner https://www.ccleaner.com/ccleaner/download Install and open it, select Options from left-hand side, and at the top click on the blue 'Upgrade to Pro' and enter your key to turn it into the pro version.
  25. Does that not count as a popup then? This is on the same machine as I got the 'business popup' shown in thread earlier, so it hardly counts as first time use does it?
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