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Everything posted by hazelnut

  1. When did it stop? When you were in the middle of using it? Could you start CCleaner? Please give as much information as you can
  2. I have asked someone to take a look for you. However it is the start of the weekend now so it may be a day or so Richard.
  3. Do you want to add a bit more info about this so we can get some idea of your problem?
  4. What operating system do you use? Windows 10? What anti-virus do you have?
  5. The reason I didn't post it earlier in the week Nergal is what Andavari pointed out, that the site still said 3rd March.
  6. Users will ask why, if as you say, you don't track users, and you don't do data collection, why are there so many calls out to different Avast sites for example ? Are these really all just about pushing the product?
  7. @Dave CCleaner I think the bottom line is people these days don't want to be tracked. They don't want a piece of software which is supposed to remove junk connecting out to Avast. It's too much like a neighbour who watches from behind the curtains and notes down everytime you leave the house.
  8. ''I bought a professional cc cleaner I wanted for 1 year but by mistake I ended up paying for 2 years! but after receiving the installation information, the license codes do not work, I cannot install, how do I pay and cannot use?''
  9. It happens to me everytime and it's when the download dialogue appears. For me it's not 'cause it's slow to start. I would never install any software while in a browser session anyway.
  10. What build of Windows 10 are you using? 1909, 1903, 1809 ? Where did you try to download it from? CCleaner definitely works on Windows 10.
  11. ''I received an expired license and it was not possible to install I want a new license or my refund'' CCleaner ? Por favor publique en inglés usando Google Translate
  12. There was no failure on CCleaner's part. You need to make sure you are running the latest Trend Micro version with updated definitions. https://community.ccleaner.com/topic/57743-ccleaner-not-launching/?tab=comments#comment-319143
  13. What operating system do you have? What anti-virus? Are you using Free or Pro version of CCleaner?
  14. When you say it does not work, what error message does it show? What exactly happens?
  15. Here you go https://www.ccleaner.com/ccleaner/download/portable?os=5.1w3 Link taken from here (last paragraph) https://community.ccleaner.com/topic/5739-solution-when-ccleaner-wont-install-or-download-windows/?tab=comments#comment-303883
  16. Seems to have been a new version pushed out today. 5.66.7716 "Please note we have patched the 5.66.7705 version to 5.66.7716 to fix a stability issue in the CCleaner Professional Trial flow." https://www.ccleaner.com/ccleaner/builds Version 5.66.7705 was only released on Wednesday https://community.ccleaner.com/topic/58106-ccleaner-v5667705/?tab=comments#comment-319027
  17. Are your Kaspersky definitions up to date?
  18. hazelnut


    Descargue e instale la versión delgada en la parte inferior de la página. https://www.ccleaner.com/ccleaner/builds
  19. hazelnut


    Mire en el administrador de tareas de Windows para ver si ya se está ejecutando una instancia de CCleaner.
  20. hazelnut


    Google translate.... ''Dear sirs, it is not possible that when you change the version of this application, you continue with the same problems indicated in the mail dated 03-26-20. This without being able to download a new version. I will appreciate the solution to this problem and hopefully it will not happen again, this because I am left without protection. greets you'' ''Dear sirs, impossible to download 5.65. System says: PRESS ABORT TO CANCEL THE INSTALLATION. RETRY TO TRY AGAIN TO WRITE THE FILE, OR OMIT TO IGNORE THIS FILE. When you press "retry" on the screen, the above-mentioned script continues to appear, therefore I am still unable to download the application. I will appreciate solution.'' ntenta descargarlo desde aquí. Instala sobre la parte superior de la versión que ya tienes. https://www.ccleaner.com/ccleaner/download
  21. Well in the latest build 5.66 Announcement, 'read more and 'view the full article' both point to the right place. I guess fixing 5.65 link may not be a priority for them.
  22. Did you use the registry cleaner ?
  23. Can you give a little example? I was assuming at first you meant the copy and paste you did which as you know gets saved on the Clipboard (cleaned by CCleaner)
  24. Update your NOD32 definitions Also see here https://community.ccleaner.com/topic/58113-mcafee-and-eset-nod32-false-postive-for-ccleaner-566-consolidated-thread/
  25. Which operating system do you use? Which anti-virus?
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