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  1. Well, I am sure if your observations or advice are incorrect Piriform will set me right! Many thanks. My main object is to understand how the systems work. It confirms my view that while cleaners and recovery systems are fine for personal users and can protect against casual snoopers they are unlikely to protect data from someone with sophisticated equipment.
  2. Thank you for going to the trouble of answering all my questions. A few points I don't quite understand. Re 1. "CC will (if the option is chosen) overwrite files in the MFT". Do you mean that I can somehow ask CC specifically to delete and overwrite files in the MFT. Or is is the case that such files are automatically deleted by CC if I clean the appropriate drive? Re 2. "..just don't use cleanup until it goes". I am not sure what this means. Re 5. This raises two questions that have been on my mind. a) I use CC to delete and overwrite temporary internet files on my C drive in 3 pass mode. Sometimes I then use Recuva to check how the deletion went. Frequently I find that files that I thought were deleted and overwritten are marked "excellent" or "good" for recovery. And in many cases the name of the file is readable (ie it is not obscured by zeros or zzzzs) Does this suggest that CC is not doing a comprehensive job of overwriting, (although the deleted file will often subsequently be overwritten by normal computer use)? Or am I missing some important instruction to CCleaner? when I use Recuva like this (ie to check files deleted by CC) is it necessary, or a good idea, to use the Recuva delete function afterwards? I would imagine not since the mere fact of scanning my drive and bringing up the files should not alter their deleted status. But maybe you could confirm this.
  3. None of the files is of zero size. The types of file that are in the MFT and cannot be deleted vary. The majority appear to contain icons and are small, a few hundred bytes, but some are cookies. My questions are 1) are the files in the MFT actually deleted from my hard disc by Recuva or CCleaner, even though the message says "not deleted"? The difference between these and other files on the hard disc being that they are not overwritten by Recuva or CCleaner? And therefore easily revoverable? 2) even if these files are not overwritten by Recuva or CCleaner will they eventually be overwritten in the normal course of use of the computer? 3) can you tell me why some files are written to the MFT and others not. Is it random? Or are there some criteria which determine why this happens to certain files? 4) if cookies are resident in the MFT do they continue to operate as cookies after deletion with Recuva or CCleaner 5) is the delete operation of Recuva essentially the same as CCleaner?
  4. Thanks. I did as you suggested (using the 3 passes deletion mode) and Recuva deleted a number of files, but hundreds remain with the message "Not deleted. File resident in MFT". I would like to know what this means and if these files are or should be deleted?
  5. So, I have opened Recuva, scanned my drive, obtained a list of files on the drive (including those deleted by CCleaner). Now, what steps should I take to delete these files using Recuva?
  6. I recently downloaded Recuva to amongst other things check on the operation of CCleaner. As a test I deleted a range of files and cookies using the "simple overwrite 1pass" setting in CCleaner. When I checked with Recuva I found that a large number of the files and cookies, I would say 80%, were classified as either "excellent" or "good" and no overwrite clusters were found. Does this mean that these files were not overwritten?
  7. I don't quite understand your answer to 2 above when you say that you "don't use CC for a while and eventually it (the file) gets overwritten". Is there a link between use or non use of CC and overwriting on the hard disc?
  8. I recently installed Recuva in order partly to recover some files and partly to check on the operation of CCleaner. I have two Questions. 1.When I scan my hard disc I find that apart from two files from earlier years all files listed are given a 2007 date. Does this mean that files from previous years are completely deleted and unavailable for recovery? 2. For already deleted files with an "excellent" or "poor" designation that I want to get rid of is there an easy way to eliminate/overwrite them using Recuva or CCleaner
  9. I have solved the problem by going back to an earlier version of CCleaner.
  10. 1. Thanks. It looks like a more general problem if other people are experiencing the same difficulties. 2.You might want to be aware that there may be a related problem in connection with temporary internet files. I have also found that the cleaner will not identify and clean these files and that I have to use the windows facility under Internet Options. This is not a great chore but unfortunately it does raise questions about the reliability of the Beta version. We know that Beta is not doing the job on cookies and temporary internet files because Windows Internet Options allows us to check it out. But we don't know if it is working properly or not on other programmes, for example index.dat files. 3. One additional issue that your developer might like to know. When I delete cookies using Windows they are removed from the "Cookies to Delete" list in CCleaner. This is what one would expect. However if, using Windows, I delete a cookie in the "Cookies to Keep" window the cookie is not removed from that window. In other words CCleaner thinks it is keeping a cookie that I have already deleted.
  11. Correct. I have used the arrows in Options to create two panels. One with about 50 "cookies to keep" and the other with 100 or more "cookies to delete". My problem is I can't delete the cookies in the delete panel. When I run analyse and the cleaner, as described in my last message, the programme deletes my 15 or so most recent cookies but the 100 plus cookies are still showing in the delete panel. ( I presume that when the cleaner works it removes the deleted cookies from the list of cookies in the delete panel). I have also checked using Windows, Tools, Internet Options, Setting facility and find that the cookies in the delete column are still there. You have been very patient, but I hope I have described the problem clearly enough.
  12. Thanks. That is what I thought I should do and I have already attempted it. But when I click on the analyse button what comes up is a list of cookies for sites that I have just visited, not the cookies in the "Cookies to Delete" panel. To be clear here are the steps I have taken 1. Open CCleaner and click on "Options" 2. Select cookies to be deleted and use arrow to move them to "Cookies to Delete" panel 3. Return to main menu and select paint brush 4. Select "Windows", "Internet Explorer" and "Cookies"; I have ensured that there is a green tick in the IE and Cookies boxes 5. Click on "Analyse". What happens then is that recently visited sites are shown under the heading "Details of Files to be Deleted". There is nothing at all about the cookies I have selected in "Options". If I click on "Cleaner" I loose the cookies relating to the recently visited sites. 6. When I return to "Options" and "Cookies" the list of cookies in the "Cookies to Delete" panel is unchanged. I guess there is still a step somewhere I am missing?
  13. I am using the latest Beta version of CCleaner and my system is Windows XP. I can delete cookies using the Tools facility in Windows but thought I would try CCleaners method to see if it was easier. I clicked on "Cookies "under "Options" and selected the cookies I wished to delete by moving them to the delete panel. However, having selected the cookies I don't know what to do to actually delete them. Is there another operation eg another button or panel that I must click on once I have selected the cookies I want to get rid of?
  14. This is my first time using CCleaner. I have selected the cookies I wish to remove using the "Options" tool but what to I do to actually delete the ones I have selected?
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