Hi,
I am looking for advice on what I see as a hardware issue with my HP Scanjet 2400C. It started today when I fired up my PC to scan.
The fault appears to be a hardware issue as I fully un-installed EVERYTHING to do with the scanner. I even deleted all files/folders after a software removal then did a registry clean (Norton Windoctor) to ensure that all traces of software were removed. Both the scanner and PC were powered off/on followed by a re-install of the software.
Drivers and software re-installed but the error is consistent.
The error looks like this (full bed scan with the lid open as it shows the fault better than a White background)
A closer look at the area
Can anyone suggest either a solution or source of advice?
Cheers, Paul.
[Edit] The scanner sounds OK. When scanning the sound is normal with no noticeable variation in tone/pitch [/edit]