chiefjay

Thanks for your helpful suggestions. Fireryone, that was some amazing stuff you put out there. I would never have figured out on my own how to do what you outlined. I downloaded a copy of Hiren's Boot CD at the suggestion of someone else. It apparently contains a whole host of really neat workarounds. Unfortuntely, the download was compressed in something with a .uha file extension and I couldn't find a program to uncompress the applications. At the end of the day, I tried to start the computer in safe mode and when i did, everything seemed back to normal, so I took a chance and rebooted

I know that while operating under my child's name, there is no way in which to go into Control Panel and change my daughter's permissions to those of an administrator, but is there a way to change a registry value or something, in which the same thing could be accomplished. I am thinking that if my daughter had administrator priveleges, I would not be prevented from doing a system restore. Any thoughts?

When I typed services.msc and then hit "ok", a Microsoft Management Console dialog box appeared with a yellow exclamation point in a triangle, with the message "failed to create empty document".

I haven't. I am not even sure what you mean. Are you suggesting that I re-start my computer in "safe" mode, and then locate the back up to my registry (which I created with CCleaner) and click the Merge command? Or are you suggesting that if I shut down my computer and re-start it in "safe mode", the System REstore command will not look to determine if the user has administrative priveleges and so will work under anyone's user account? As I mentioned in the first post above, I am concerned that if I re-start my computer, the existing inability to switch accounts might cause me to not be abl

By the way, I should have indicated in my prior post that I am using the most current version of CCleaner, which I just downloaded last night.

I just ran the "issues" tool within CCleaner and wiped out a bunch of registry entries. I did this while logged in not under my own account, but under my daughter's XP account. When I finished, I realized that I am unable to switch between users anymore. When I click "log off" under the start menu, the dialog box is now transparent and does not contain words. I can see the 2 buttons, (one of which is used when the user wants to "logoff" and the other is for "switch user"). Although there are no labels associated with the buttons, I am familiar with the dialog box from memory. If I click "switc